Sonic Drive-In

11110 Beach Blvd, Jacksonville
(904) 642-5819

Recent Reviews

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Marlie T

If you are thinking of coming here…don’t. 30-40 minute wait times, crunchy hot dogs, worst customer service and rude employees. You are better off at any other fast food around here.

Atmosphere: 1

Food: 1

Service: 1

E F

Not the greatest.

Atmosphere: 3

Food: 3

Service: 3

Karma M

I wish I could give a million stars for the wonderful, courteous and fast ordering process with Emily. Ordering fast food isn’t the same anymore with customer Service
However, Emily knocked it out of the park. Her customer service was very appreciated. She needs to be a manager if she isn’t already. Thank you again Emily. Your kindness meant so much. 😊

Atmosphere: 5

Food: 5

Service: 5

Cody Yurkevicius

the fries I ordered were cold and my shake was just vanilla icecream. this was a waste of money, sticking to checkers.

Grace Santi

I WAS a regular here. Only asked for a medium peanut butter shake with extra peanut butter. Practically just a vanilla shake. Didn’t even turn the shake a light brown. Never coming to sonic again, I’ll just make my own since it’s too challenging for sonic to do. Also charged me for the extra peanut butter. The name under the receipt is Goodwin and I had a male take my order and hand me the shake. No one in the parking lot either when I ordered so it’s not like it was busy but I see why it was empty now. Get it together sonic. At home making my own peanut butter shake with the vanilla ice cream you gave me

Brittany Tatum

The last few times I've gone through my drinks have been flat or pure syrup 😬 I will say Melissa is always super friendly.

Food: 1

Service: 5

Christopher Dann

There is nothing Sonic about this one. If you have 30 to 40 minutes to wait for your food, this is your place.

Atmosphere: 2

Food: 3

Service: 1

Jason Nast

Worst Sonic experience ever, it's very dirty The people are not nice at all. I ordered through the app pulled up checked in waited for about 10 minutes no one showed up. Finally someone comes out and yells at me that I am not coming out there you have to go through the drive-thru. That is the worst customer service. When I do drive around the drive-thru she acts like she didn't just talk to me 8 seconds ago. Finally after about 3 or 4 minutes of waiting she shows up at ask me what I'm looking for I said I'm the guy with the mobile app order who was just on the other side. And then she proceeds to hand me two drinks that have been sitting there for I don't know how long probably the last 12 to 15 minutes. I asked for a short straw and she says we don't have those and pushes the drinks at me and shuts the door or window to the drive-thru. Worst Sonic ever I highly do not recommend it it's worth driving 5 mi to the other one

Atmosphere: 1

Service: 1

Katrina Lewis

Don't remember dining at sonic

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Tots

Arianna Baker

I went through the drive-through line and Carmen was extremely gracious and sweet towards me. This is something refreshing to see as I as well work in the service industry and know how exhausting it can be dealing with people all the time. I really appreciate his energy.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Dog

Mary Simmons

Love there burgers hotdog s ? yummmmm

Atmosphere: 4

Food: 4

Service: 4

Richard Quintal

Sat there for ten minutes pushed the button three times and no one ever took our order or even acknowledged our presence. Shitty service

Atmosphere: 1

Food: 1

Service: 1

Elaine Carey

Just stopped for a snack and a drink. No more cherries & limes in the cherry limeade? Disappointed. Pretzel sticks were good, but a bit salty for my taste.

Atmosphere: 3

Food: 3

Service: 3

Mitzi Lowie

Horrible nasty manager will never ever go here again just because of her and the way she talks to customers and her employees. We left without food.

Atmosphere: 1

Food: 1

Service: 1

Andy Fontaine

The nice girl that helped me was great. And the ice cream was great

Atmosphere: 5

Food: 5

Service: 5

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