Sonic Drive-In

1500 Fruit Cove Rd N, Jacksonville
(904) 230-1716

Recent Reviews

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Ashli Curtis

This place has been growing on me through out the years, hit or miss depending on the location, but mostly left satisfied, love that ocean water, yes siiirr, I imagine I will always feel this way depending on which sonic I end up at, love the wide variety though, and im sucker for that Chilli weenie dog.

Atmosphere: 4

Food: 4

Service: 4

Michelle Britt

Food was good. Drive thru was just very slow.

Atmosphere: 5

Food: 5

Service: 5

Robert Reifsneider

How could you not notice that cokes were without syrup? They were almost clear.

Atmosphere: 2

Food: 1

Service: 3

Liz Moon

What kind family centered fast food establishment doesn’t have a restaurant for at least kids to use? We came on an exciting first time visit for our kids and had to leave early because a kid had to use the bathroom. Sad enough to say that we all loved our food but won’t be returning to this Sonic due to their bathroom situation. This is completely unacceptable. I will be sending formal complaints to Sonic about their franchise expectations because I’m sure this isn’t it.

The patio was trashed and covered in bugs, trash, and yard debris like limbs and such.

Atmosphere: 1

Food: 1

Service: 1

Caleb Bruce

The food itself was fine but I was informed that they no longer provide marinara sauce with the Mozzarella sticks and instead I had to buy them separately. This is crazy to me. I have no problem buying the sauces if I want more than the standard amount for the size of the order, but I don't get any marinara with a large order of mozzarella sticks? What's next? Will I soon have to pay for the salt on my fries or to get an extra ketchup packet for a burger? I understand that if this is the company policy now that the employees have their hands tied, but this has effectively ruined what little good will this chain had left for me.

Atmosphere: 2

Food: 2

Service: 2

Cynthia Rivers

PLEASE SHUT DOWN THIS LOCATION

FOOD WAS HORRIBLE AND COLD. Hostess acted like she couldn’t hear or understand anything was going on. I will never come back! WORSE SONIC IN AMERICA!

Atmosphere: 1

Food: 1

Service: 1

Lillie Biers

Order the coney dog and it was ice cold! Employees, we're very courteous and happy to give me a refund.

Atmosphere: 3

Food: 1

Service: 5

ELAINE CHESTER

Always get my half price Route 44 ❤️

Atmosphere: 3

Food: 5

Service: 5

Avery

Alan was very rude

Atmosphere: 1

Food: 3

Service: 1

J Sono

Please for the love of our beautiful neighborhood, close this location. It's not even worth having open when your employees don't work and the food is disgusting. Can't even get a drink right! I've been disappointed enough coming here twice a year I won't be back.

Atmosphere: 1

Food: 1

Service: 1

Heather Kent

Will ignore you for 15 minutes while your food that is already ready sits and gets soggy and gross and your milkshakes melt. Specifically the young lady with the missing teeth

DJ Perry

As a customer not an employee I would say the overall experience has been fairly pleasant for the most part. However, I would say that one incident that happened 2 months ago when Tyler played a stupid intercom, childish, phone prank on me and screwed up my entire order on purpose and I am glad he quit. It was also uncalled for! Which I will call him out on that, and while I do love the Witch's Brew and Elvedein did forget to give me my recipit one time that same day, he did correct his mistake in a sufficient, speedy, manner.

Ken is alright when it comes to overrall customer service and he did well in that regard and getting the job done. While Kiana in regards to customer service has been pleasant she's super sweet, but she's also slow. And one time I requested a bacon cheeseburger with a size of medium pickle fries and instead I got regular fries but that is the only downside.

Overall: 2 stars do I recommend this Sonic? Only because they are close by. I mean a few orders as mentioned didn't turn out right like I expected and the 6-inch conie and the regular fries over pickle fries. Plus, the toast was burnt when eating the bacon cheeseburger but despite all that it was an okay experience which could've been better but most of their food here is rancid anyway. And being they are the only Sonic store close by within reasonable distance is the only reason why I would recommend them but even then, they are pretty slow.

Atmosphere: 4

Food: 3

Service: 3

superveggito2000

I ordered a quarter pounder with cheese with mayo and mustard. My burger had no cheese and BARELY ANY MAYO OR MUSTARD. The employees here are stupid.

Service: 1

Belle

The employees here are incredibly rude and unprofessional. They gave us someone else's burger, with ingredients that I'm allergic to, refused to fix it or comp the replacement burger that we had to order, then hung up on us. As someone who has worked years in food service, I would never consider treating a customer who did nothing wrong like this.

Atmosphere: 1

Food: 1

Service: 1

Lucy F

Everytime we come hereit is rare to get your order placed. last time we came here we waited 20 minutes to get our order taken. We had to leave and go to mcdonalds :( I wish this location worked hard to get to their customers. 4 years ago this place was popular and fast. It is sad to see this place fail because of the workers. I placed an order online and other customer came up to me and asked how we were able to order. Please work on ur customer service. This place could make a ton of money. Sad to see a business opportunity being taken away.

Atmosphere: 2

Food: 2

Service: 2

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