Super disappointing. All the ice cream was super icey. Kinda like freezer burn. I tried a few flavors & they were all just so bad I left without getting anything & I love ice cream so this was bad. The lady working was nice but the product just wasn’t good.
Jameka Fields
⭐️⭐️⭐️⭐️ 4.5 Star Review for Springfield Scoops – A Charming & Kid-Friendly Ice Cream Spot!
Springfield Scoops on Main Street in downtown Jacksonville is a sweet little gem with a warm, welcoming vibe. From the moment we walked in, the staff was incredibly kind, patient, and full of smiles—making the whole experience feel personal and enjoyable.
What We Loved:
🍦 Bold & Delicious Flavors – The ice cream selection was impressive, offering everything from unique, adventurous flavors to classic staples like vanilla bean (which was rich, creamy, and packed with real flavor). The texture was perfect—smooth and indulgent without being overly sweet.
📸 Instagram-Worthy Decor – The shop had cute decals and backdrops perfect for photo ops, adding a fun touch to our visit.
🧒 Super Kid-Friendly! – This might be one of the most family-friendly ice cream shops I’ve been to! They had books, a dedicated kids’ table, and even activities to keep little ones entertained while (or after) enjoying their treats. Big plus for parents!
🪑 Plenty of Seating – Unlike some small ice cream spots, Springfield Scoops had ample seating—indoors and possibly outdoors (if applicable), making it a great place to relax.
📍 Prime Downtown Location – Conveniently nestled among other fantastic small businesses, including a metaphysical shop, fitness center, homemade food store, bakery, and boutique. Perfect for making a full day out in the area!
🛍️ Black-Owned & Chic – As a POC-owned business, the shop had an extra layer of warmth and relatability for us. The aesthetic was modern, clean, and stylish—definitely a place you’d want to revisit.
🚻 Clean & Accessible Restroom – Always a major plus when exploring downtown!
Why Not 5 Stars?
While we had a great experience, a slightly wider variety of dairy-free or vegan options (if not already available) would make it even more inclusive. Also, though the flavors were bold, one or two of the more unique ones could use a tiny bit more balance.
Final Thoughts:
Springfield Scoops is a must-visit for families, couples, or anyone looking for quality ice cream in a vibrant, supportive small-business hub. The service, atmosphere, and location make it a standout spot, and we’ll definitely be back!
Highly recommend for a sweet treat in the heart of Jacksonville! 🍦✨
Unpredictable Sins
Amazing ice cream, not expensive,excellent customer service,family friendly, geat for dates just a top notch establishment.. highly recommend
Deidre Hawkins
I traveled from the west side to get a red velvet cone and they were completely out of cones. Disappointed
Ashley Jones
A good time to read with the kids and have amazing ice cream!
Baines Hebrew
Its a nice place to go
Dee Felder
I ❤️ Scoops in Springfield. My go to ICE CREAM SHOP!! They always have a variety of flavors! The customer service is always pleasant and kid friendly. They have the cutest kids' corner full of books for the children to read. The environment is relaxing and also very inviting. I highly suggest this spot as it is not a chain ice cream shop, and Black owned! 😉
Linda H
Great flavors, great service, great price, clean atmosphere.
Justin Ellis
Visiting this location for the 1st time, I had a pleasant experience. The manager and staff accommodate my daughter nut allergies by washing scoopers n hot water. Clean and nice place to visit when wanting a nice scoop of ice-cream.
Tony Aponte
Went there today and the place is so awesome. The ice cream was really good..and the best part it's just around the corner from us. Will be our ice cream stop.
I had THE BEST experience at Springfield Scoops today! Mek made the best banana split sundae and served it with amazing customer service. She deserves a raise! Highly recommend.
Laura Z
My family made an order online this morning, when we arrived at the place nothing was being prepared. Originally they only gave us 2 items from the 5 items we have ordered, we had to return inside to claim the rest. Do not recommend online ordering from this store, very disorganized.
Brittany Garza
Their food truck was there today for the Spring Fest/Childrens Entrepreneurship Market and my girls and I got some. My one daughter and I had their fresh baked waffle cones with ice cream and my other daughter had a root beer float. It was delicious. And the woman who was running the truck was very friendly! Great experience!
Amy Grady
Excellent ice cream!
Virginia Witzke
First time getting ice cream here. Very friendly and helpful staff.
Super disappointing. All the ice cream was super icey. Kinda like freezer burn. I tried a few flavors & they were all just so bad I left without getting anything & I love ice cream so this was bad. The lady working was nice but the product just wasn’t good.
⭐️⭐️⭐️⭐️ 4.5 Star Review for Springfield Scoops – A Charming & Kid-Friendly Ice Cream Spot!
Springfield Scoops on Main Street in downtown Jacksonville is a sweet little gem with a warm, welcoming vibe. From the moment we walked in, the staff was incredibly kind, patient, and full of smiles—making the whole experience feel personal and enjoyable.
What We Loved:
🍦 Bold & Delicious Flavors – The ice cream selection was impressive, offering everything from unique, adventurous flavors to classic staples like vanilla bean (which was rich, creamy, and packed with real flavor). The texture was perfect—smooth and indulgent without being overly sweet.
📸 Instagram-Worthy Decor – The shop had cute decals and backdrops perfect for photo ops, adding a fun touch to our visit.
🧒 Super Kid-Friendly! – This might be one of the most family-friendly ice cream shops I’ve been to! They had books, a dedicated kids’ table, and even activities to keep little ones entertained while (or after) enjoying their treats. Big plus for parents!
🪑 Plenty of Seating – Unlike some small ice cream spots, Springfield Scoops had ample seating—indoors and possibly outdoors (if applicable), making it a great place to relax.
📍 Prime Downtown Location – Conveniently nestled among other fantastic small businesses, including a metaphysical shop, fitness center, homemade food store, bakery, and boutique. Perfect for making a full day out in the area!
🛍️ Black-Owned & Chic – As a POC-owned business, the shop had an extra layer of warmth and relatability for us. The aesthetic was modern, clean, and stylish—definitely a place you’d want to revisit.
🚻 Clean & Accessible Restroom – Always a major plus when exploring downtown!
Why Not 5 Stars?
While we had a great experience, a slightly wider variety of dairy-free or vegan options (if not already available) would make it even more inclusive. Also, though the flavors were bold, one or two of the more unique ones could use a tiny bit more balance.
Final Thoughts:
Springfield Scoops is a must-visit for families, couples, or anyone looking for quality ice cream in a vibrant, supportive small-business hub. The service, atmosphere, and location make it a standout spot, and we’ll definitely be back!
Highly recommend for a sweet treat in the heart of Jacksonville! 🍦✨
Amazing ice cream, not expensive,excellent customer service,family friendly, geat for dates just a top notch establishment.. highly recommend
I traveled from the west side to get a red velvet cone and they were completely out of cones. Disappointed
A good time to read with the kids and have amazing ice cream!
Its a nice place to go
I ❤️ Scoops in Springfield. My go to ICE CREAM SHOP!! They always have a variety of flavors! The customer service is always pleasant and kid friendly. They have the cutest kids' corner full of books for the children to read. The environment is relaxing and also very inviting. I highly suggest this spot as it is not a chain ice cream shop, and Black owned! 😉
Great flavors, great service, great price, clean atmosphere.
Visiting this location for the 1st time, I had a pleasant experience. The manager and staff accommodate my daughter nut allergies by washing scoopers n hot water. Clean and nice place to visit when wanting a nice scoop of ice-cream.
Went there today and the place is so awesome. The ice cream was really good..and the best part it's just around the corner from us. Will be our ice cream stop.
Restaurantji Recommends
I had THE BEST experience at Springfield Scoops today! Mek made the best banana split sundae and served it with amazing customer service. She deserves a raise!
Highly recommend.
My family made an order online this morning, when we arrived at the place nothing was being prepared. Originally they only gave us 2 items from the 5 items we have ordered, we had to return inside to claim the rest. Do not recommend online ordering from this store, very disorganized.
Their food truck was there today for the Spring Fest/Childrens Entrepreneurship Market and my girls and I got some. My one daughter and I had their fresh baked waffle cones with ice cream and my other daughter had a root beer float. It was delicious. And the woman who was running the truck was very friendly! Great experience!
Excellent ice cream!
First time getting ice cream here. Very friendly and helpful staff.
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