Starbucks

4761 Hodges Blvd, Jacksonville
(904) 821-8554

Recent Reviews

S L

I was here for the first time today at 5 am. There were some cars already waiting in the drive thru but I was the only customer inside. The baristas were friendly and helpful but they made my drink with NO ESPRESSO! I asked and paid for and extra shot, and it was all labeled correctly on the cup. I was in a rush to get to work, so I didn't notice until it was too late. I paid $7.25 and got an iced tall sugar milk =(

Service: 2

Sheree Kearns

Great iced chai!

Atmosphere: 5

Food: 5

Service: 5

Marisela Castillo

They serve quickly

Atmosphere: 5

Food: 5

Service: 5

Wanda Loftis

The drinks I purchased was really good. Placing the order was fast, but be prepared to wait to get your drinks. It took what seem like forever to get them. They need to work on preparing the drinks faster.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Veranda Blend

M. C.

Starbucks has stopped adding any sweetener to drinks over ordered. This isn't the 1st starbucks where I've had this issue recently. It's mind boggling as the number of pumps is ON THE CUP. Is every company too broke now in 2024 to even spare sweetener??

Chanbo Keo

Nice place for a short break ?

Atmosphere: 5

Food: 5

Service: 5

S P

The waiting time for inside orders is longest in the city. Avoid this location if you can.

Service: 1

DE S

I must have paid a newbie tax because I ordered a 12 oz half caff and was upcharged for an Americano. The place was crowded, not enough seating indoors, so didn't feel like causing a fuss, even though only the drive thru was busy. Not even sure why I bothered to tip. Based on other recent reviews, this place needs better workers and management.

Atmosphere: 1

Service: 1

Richard Briggs

Overall, the two Starbucks that I visit do a really good at being friendly, clean and in getting the orders right. The Starbucks on Hodges recently started to not have the stir sticks out available for the customer to grab one. It's the only store that does that. For me, I'm in a hurry to get in and out quickly, yet I have to stand there and wait for one of if the busy employees to be available to get one for me. Weird might I say. Convenience is important to the customer.

Atmosphere: 5

Service: 5

Straight Edge

My boss got me a coffee from here and they didn't close the lid all the way so when she got out of the car the coffee spilled all over. I then went back and got another coffee and the same thing happened to me. I called the manager to let her know that they should make sure that the lids were fully closed to avoid having angry customers, but she didn't care at all or offered to pay for our 2 wasted coffee cups ???

Service: 1

corbin Johnson

this stores has just went down hill. drinks are made very inconsistent.

Atmosphere: 1

Food: 1

Service: 1

Jason Smith

Waited 25 minutes inside for 3 coffees. It is clear that they do not take priority over face to face customers. Get it together. The drive thru didn’t back up and they were sure to get the mobile orders out that were never picked up.

Service: 1

Jennifer McAdoo

Unreliable. Coffee is very inconsistent.

Alycia I.

Very, very friendly service! I love the tomato mozzarella melt for a quick vegetarian lunch at a reasonable price

Andrew Kalemba

I’ve just about had it with this Starbucks! The last two times I have come here, my food has taken well over 15 minutes to be ready. I know for a fact it does not take that long to heat up pre-made sandwiches so why does it take upwards of 20 minutes for it to be ready. The first time this happened I walked out without my food after asking the staff several times about it. This is now the second time this is happening and it is infuriating! I didn’t come to this location for a while after the first incident but now I will definitely not be returning.Edit: I managed to get my food after 20 minutes only to discover it was in the bags that have been sitting out for maybe five minutes by the ovens, so when I got my food it was cold! I immediately asked for new ones to be made. Unbelievably bad service at this location.

Atmosphere: 3

Food: 1

Service: 1

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