Starbucks @ Jacksonville University

The Starbucks is located on the Jacksonville University campus. It’s a very cozy place to meet with friends or to study. Looks like students are working behind the counter. Nice to see a youth vibe here. The food was good. The cappuccino espresso could’ve been stronger but oh well, my dog had her pup cup. Nice break and some friendly vibes.

I ordered a Caramel Ribbon crunch. I’m not sure what was prepared but there was 0 coffee. It was literally ice caramel and milk 😳

Every time I have gone to this location there has been some kind of issue. If it is not the drinks being charged correctly but still made incorrectly, then it has been some kinds of customer service issue! I work in customer service management and this level of lack should never be allowed. This location should remove the "Sunshine" kid from the window, and management should be far more thorough and virulent when dealing with customers that have gotten upset due to her employees lack of customer service. Today was my birthday as well, and would have appreciated not having to deal with people who obviously hate their job.

Atmosphere: 1

Food: 2

Service: 1

Excellent

Just love the music they play ?

Every time I go in this place it’s torture. The staff is in lala land. Gave my panini away to another person after I had been waiting for over 15 min. I know I know be patient. But I go there for good coffee and convenience!

Great fraps

Great coffee as always

I called during business hours and I had to call back five times before they finally picked up the phone and hung it up. I had only one question: whether they had Blue Mountain Coffee and I would have been a customer this morning so you guys lost a customer today possibly, if you do in fact serve that brand, and it really doesn't make me in any hurry to go back to Starbucks if that's the way I'm going to be treated.