Starbucks

Host Marriott/Starbucks Coffee, 2400 Yankee Clipper Dr, Jacksonville
(904) 521-1967

Recent Reviews

Erin S

Employees are extremely unpleasant, I don’t mind the wait as it can be busy in the airport but it’s not hard to be a decent human and at least pretend you like your job. Seems training is needed.

Atmosphere: 1

Food: 1

Service: 1

sienna king

Usually I love Starbucks and never have any issues, however I got my drink after waiting half an hour and it wasn’t right. I asked the worker to remake it and she wouldn’t. I ordered a strawberry Açaí refresher and it came without strawberry’s and there was almost no flavoring. 95% water. If I’m paying 6$ I want more than flavored water :(

kristian aranda

Horrible, they said they didn’t have venti cups and gave me a grande they didn’t want to return me the money because purchase in the app they refused to give me the difference in another cup made me wait 5 minutes and gave me the venti that I order, just ridiculous ?

Atmosphere: 1

Food: 1

Service: 1

Irmgard Sellers

Very unfriendly staff. I ordered an Americano and it tasted horrible.

Service: 1

Kurt Skelly

Longest wait ever. Not a long line, but everyone waited forever for their order. I ordered a hot tea and it took 20 minutes to get it!!

Atmosphere: 2

Food: 3

Service: 1

Darius Sir!

I really don’t enjoy sarcasm with my coffee….. hire people that actually enjoy what they do.

Braden McDorman

Be prepared to wait 40-50 minutes for coffee. Takes about 6 times as long as TSA.

Atmosphere: 3

Food: 3

Service: 1

Adam Huntress

Small, overpriced coffee. Small Peppermint mocha for 8 dollars but it’s a custom small size. Smaller than small. Service was nice and quick though!

Atmosphere: 5

Food: 2

Service: 5

Dana Capers

Me and my wife stood in line for a long time waiting for our order to be taken. Then when we get there my wife ordered white chocolate but they didn't have it. Then she ordered some pumpkin bread along with 2 other drinks. We were charged and we waited. When we received our order the pumpkin bread wasn't there. When we asked where it was we were told they didn't have any of them either. When it was brought to their attention that we ordered it she said that she told us they were out of it. This is not true. She only said they were out of white chocolate. Another employee said she heard her tell us that but that's not true either trying to protect her coworker. Terrible service.

Atmosphere: 1

Food: 1

Service: 1

Abhi Somaiya

Paid for 3 items got two items also took almost 15 mins to microwave a sandwich coffee was mediocre. Skip this

Atmosphere: 1

Food: 1

Service: 1

Wil M

I will find coffee elsewhere.

Service: 1

Kevin Higgins

Unacceptable. They were out supplies and couldn't make the drinks I wanted. The drink I did get was made wrong. They can't accept my scan and pay method, which is accepted at literally every other Starbucks I've ever been to. Scanned my rewards but didn't get my free drink. Then, I paid with the same card that was linked in the app. What sense does that make? The idea of a franchise, is that you get the same service, product, and experience at every location. This location fails..

Atmosphere: 2

Service: 2

JuanCarlos Rodriguez

The quality bean used for a simple black coffee was not great . Black coffee shouldNot taste burnt.

Food: 1

Service: 5

M M

Inefficient, unfriendly service…..The other location 1 minute from there is fantastic though ?

Logan Rempert

The food court that’s attached to this Starbucks literally smells like garbage. I cannot wait until their espresso machine fumigates the area with a coffee bean aroma so I can stop thinking I’m standing near a compost bin.

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