Steak 'n Shake

9431 Philips Hwy, Jacksonville
(904) 519-9913

Recent Reviews

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Muamer Kekic

Who ever made this Nutella shake 2.22.25 at noon does not know how to make shakes this is going to the trash. Waste of money I suggest going to a different steak n shake for nutella shakes!

Atmosphere: 3

Food: 1

Service: 1

Kenneth B

The food was good. You won't be disappointed.. 🤗

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, French Fries

David Solecki

You need to hire more people! Ridiculously long wait on a Friday night because only two people were manning the entire shop.
They were doing the best they could but management really needs to step up

Natasha Viera

Always so good!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Cheese Fries

Melissa wish

Very hard young lady which is asst manager was running the whole show because nobody wants to work weekends

Atmosphere: 5

Food: 5

Service: 5

E.C Co

The manager just blessed me with a free milkshake for having to wait on a uber. He was nice and professional he had a red shirt on and yall need hire more men like him. He takes his job seriously. Thanks again

Atmosphere: 5

Food: 5

Service: 5

Erica Gill

Mr. Storm has an impeccable amazing customer services thank you keep up the great work. We need more people like him in this world when it comes to customer service.

Atmosphere: 5

Food: 5

Service: 5

Patrick Martin

This place just needs a huge makeover as it looks so rough inside and dirty.

Atmosphere: 1

Food: 4

Service: 3

Kelly Germain

They aren't using the drive thru. The food is good. The lobby smells like piss.

Atmosphere: 2

Food: 5

Service: 3

Adam Daniel

Excellent and professional service from a gentleman named Storm in the drive through. Well spoken, polite, and extremely personable. How all employees everywhere should be. Great respect 👍

Tim Buist

Just went thru drive through, you didn't give me the fries with either order and the burgers were cold and flavorless... Hard to imagine a worse burger place.

Atmosphere: 1

Food: 1

Service: 1

william phillips

One step up from McDonald's (barely). Place has drastically declined over the years. Burger was bland. Fries were good. Service is non-existent as now you have to place an order at kiosk and no table service. Could use good cleaning.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: French Fries

Christian Ashley

Classic steak and shake. Service. The staff is always friendly and helpful. I love how everything is made fresh to order.

Atmosphere: 5

Food: 5

Service: 5

Marcela Parodi S.

Very fresh food but long wait to pay when leaving

Atmosphere: 5

Food: 5

Service: 5

Penny Dean

Excellent food every time and the staff is so awesome, will be back again.!!

Atmosphere: 5

Food: 5

Service: 5

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