Steak 'n Shake

9431 Philips Hwy, Jacksonville
(904) 519-9913

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Recent Reviews

Come in and type your order into the computer. Then, wipe off residue of previous customer off the table and sit down.
Realize you need to get yourself napkins, straws and plasticware.
When your name is called you pick up your food.
Don't trip over the carpet that has been rolled up so many times that one end bows up off the floor.
And they asked if I wanted to leave a tip when I'd placed my own order.
This is how the world...
No personality left. Don't even have any customer facing people. Dude cooking on grill talking to coworkers and ignores everyone. They call your name and slide across tray of food. Food was good. Just miss the atmosphere. Just a bland lobby feels like gas station bathrrom.
The place was super clean, we were greeted upon entering. They were kind and helpful. Even chatted as they delivered food to us. The garlic burger was great. Bathrooms could use an upgrade but otherwise great!

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