Subway

5351 Normandy Blvd, Jacksonville
(904) 786-6658

Recent Reviews

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One Way (Roadrunner)

Told me I can only order online when I'm standing inside the store way before closing this is a lazy nightshift

Sarah Mitchell

Well I haven’t been to subway in a while and after tonight I won’t be back. The bald lady with the hat working 2/13 told me she didn’t know how to refund my online order that was OUT OF STOCK. first of all subway … why can we place the order if it’s out of stock ? Second of all … your employees don’t know how to refund ? She was so quick to not give a damn about my food. I won’t be back. I work in customer service also and that would never be my response to someone who lost their money.

Atmosphere: 1

Food: 1

Service: 1

sherri tilson

Worst place EVER!! Do no order take out. Make sure you watch them make your sandwich. NO CHEESE on a Philly Cheese steak. They are morons.

Atmosphere: 1

Food: 1

Service: 1

T. Shepherd

Really awkward dynamic between two employees here when I went in. Felt like I was watching the epitome of a toxic relationship. Haven't been to this location in years and it will probably be several more before I go back.

Atmosphere: 3

Food: 3

Service: 3

Dennis Lodge

Tried calling this company multiple times and not once would anyone answer the phone... great business practice

DAHLIA TODMAN

The cashier was friendly made my sandwich just as I asked no attitude

Atmosphere: 5

Food: 5

Service: 5

Vaughan's Concept's

Service was very polite and professional

Atmosphere: 5

Food: 5

Service: 5

Jacob Monrezzi

My wife and I waited patiently for over 10 minutes while it appeared the employee was taking care of precious orders and we assumed he was prepping but he was walking back and forth and didn't acknowledge us. When his coworker came out to let him know she would handle everything else so he could take our order. They were going back and forth who was going to take our order, ultimately we didn't get our order taken.Will not be returning

Atmosphere: 1

Food: 1

Service: 1

Great Tolbert

Stop By It's The

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: All-American Club, White Chip Macadamia Nut, Cinnabon Footlong Churro, Baked Lay's Original, Coca-Cola Classic, Chocolate Chip Cookie, Subway Footlong Cookie, The Ultimate B M T, The Hotshot Italiano, Subway Club, Cookies

Kat Sheffield-Kimbler

After walking out of Jersey Mike's. This place made up for a bad experience and food was on point! Great ppl here.

Atmosphere: 5

Food: 5

Service: 5

Tiffany Luman

Wouldn't let me make a wrap even tho its on the board. What a waste of time...the young black guy didnt have a name tag but he is closing tonight on June 30th, at 8:12pm...

Atmosphere: 1

Food: 1

Service: 1

jamie mead

Havnt been here in a while cus it was just so bad. Bad service old nasty veggies. Just not good. My son wanted subway so in I go. They have changed it up. Got a new cover for the meats to keep them safer, the employees where fast and kind. One guy up front and a lady in the back asked if he needed help and she jumped in to help. Made service go fast and there was like 2 people ahead and 2 behind me in line. Honestly was the fastest I have ever walked in and out of a subway.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Cookies

Tina

I got the new honey chicken wrap. The menu at the store stated the wrap was 8.99. I bought 2 of them and the guy at the register said 23.78 was the total. I ask him why so much as 2 × 9.00 is 18.00 plus 1.07 for tax is 19.07 not 23.78. He is like I don't know, I rang it up right. I was not accusing him he didn't do his job right, that only the math was incorrect. Another employee came up and was like it's just the tax. Umm 4.00 in taxes, ok. Hiw is that? The supervisor finally came and after doing the math on a calculator gave me the 4.00 back. Why did it take 3 employees to figure this out and the sandwiches were still awful.

Atmosphere: 1

Food: 1

Service: 1

Lindsay Layendecker

The employees were sweet young kids but please teach them how to make a sandwich with flatbread. They kept insisting it was supposed to be a wrap. I gave in. But I’ve been getting flatbread subs at Subway since they were introduced and it’s not a wrap.

Atmosphere: 4

Food: 4

Service: 4

Victoria Tibbs

This is the cleanest Subway I have ever been in. Everything was fresh. Staff was awesome and friendly even with a long line. Will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

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