Subway
7451 103rd St Suite 15, Jacksonville
(904) 777-2525
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Poor costumer service. My sandwich was out of the toaster for like ten minutes while the person on the counter was preparing others orders. The store is out of lots of things.
Why is the door locked during operating hours. The sign said the door is locked during operating hours please knock. I knocked and no one answered.
today I get a 6inch meal and pay $11 & I even tip…. I wasn’t paying close attention to what the bar toppings were looking like I had my child with me. Apparently you have a lot of your toppings mixed together and I found out the hard way….. I had red onions all in my sandwich in the lettuce & I don’t eat onions especially raw … I got all the way home to realize this to not be able to stomach it and I hate to drive all the way back to argue for my money back. So, I probably just won’t eat subway again I just wanna warn others if you don’t eat every topping you might get a bit of everything on your sandwich anyways .
Atmosphere: 4
Food: 1
Service: 4
Delicious
Atmosphere: 5
Food: 5
Service: 5
I can’t rate the food because this is the second time I walked into this Subway and walked out without a sandwich. These young people that you all are hiring don’t want to work and don’t need jobs! Tasha argued with me because you all didn’t have the bread that I wanted and made faces at me. These kids should learn that customer service goes a long way! If you don’t like your job apply somewhere else!
Atmosphere: 1
Food: 1
Service: 1
Fresh food and very friendly staff
Fresh food and very friendly staff
Atmosphere: 5
Food: 5
Service: 5
I'm never going to this location again! Walked in earlier tonight and ordered a footlong sandwich, which, per the menu, the sub I ordered was supposed to have double cheese. Since Subway wants to be sneaky and have the meat and cheese covered up so customers can't see what's being put on their sandwich, the extra cheese wasn't added. I also added bacon to my sub, which was added, but I was overcharged for it! The menu in this restaurant shows to add bacon on a footlong is $2, I was charged $3. I made a complaint and got an email from someone named Elisha Lambert, store manager told me that online prices and in store prices are different. I didn't order online, I ordered when I walked into the restaurant and stood in line! Also, she didn't even acknowledge the fact that the extra cheese wasn't put on my sandwich!! Never going again
Atmosphere: 1
Food: 1
Service: 1
crappy workers stale/burnt bread
This Subway at this location is the worse one you want to come to. They are always out of a lot of things, how you going to be out of cheese except pepperjack or cheddar. How you not going to have no cold cut trio subs. You place an online order for a certain time 2 1/2 hours prior and you get there and have to wait 20 minutes or longer to get your order. They never offer you anything for any inconvience either even if you ask. If I hadn't already pre-paid for my order at this location I would have certainly went to another Subway location. The managament at this one really sucks. Avoid this Subway at all cost if you can.
Restaurantji Recommends
Incompetent employees working night shift on Oct 6th. Remake a sandwich that had nothing but meat and cheese on it and still added everything not requested on it. This place need a serious employee training session. Also took 1hr 30mins for them to call and tell me that the first item I ordered on the app to not be available. I have reached to corporate and will be looking forward to this store manager too.
Atmosphere: 1
Food: 1
Service: 1
Be careful ordering online at subway not just this location but all of them. You can pay, and it not actually show up at the location you ordered from. You can then show them your receipt on your phone and the fact that the bank has released funds to the establishment and they will still say that you haven’t ordered. They will refuse service even with all of the evidence. Then have an attitude with you because of a mistake in their system. We had to reorder and spend twice the amount to fix the mistake on their end. The male Hispanic descent worker handled the interaction in a professional manner. The female Hispanic descent worker was horrible. Did not want to fix the situation, kept an attitude, and kept escalating the situation.
Atmosphere: 5
Food: 5
Service: 1
It used to be Subway was great, fresh, big salads. Now, the meatballs taste like fake meat, so gross now, the salads, which were 7.75 for a size you could share and get extra lettuce have now been reduced to a side salad container, but are $10-$12 each. Ours were full of bell peppers and cucumbers, buried in sauce with a tiny handful of lettuce. Our meats and cheeses were not cut at all, and the small container was only have full. In 3 years, you have gone from a go to place to a last resort. Justifying the cost on this skimpy salad is not happening. I hope mgmnt sends up this feedback to improve.
Atmosphere: 3
Food: 1
Service: 4
The staff is on ? point at this location ??wish every location was on point like this staff??shout out and I salute Omar ??this is the best location to get you're sub and on point service ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Make Any Sub
I witnessed 2 employees miss treat a customer. She the store saying I guess I don't matter. I talked with the young man and woman. They absolutely don't care this happened at 4/30/24 at 12:45 pm. I suggest that they watch the video of what happened. When I told them that the lady was upset they laughed and the guy shrugged his shoulders. Terrible service. No wonder this location has a bad reputation.
Service: 5
Loading...