I'm never going to this location again! Walked in earlier tonight and ordered a footlong sandwich, which, per the menu, the sub I ordered was supposed to have double cheese. Since Subway wants to be sneaky and have the meat and cheese covered up so customers can't see what's being put on their sandwich, the extra cheese wasn't added. I also added bacon to my sub, which was added, but I was overcharged for it! The menu in this restaurant shows to add bacon on a footlong is $2, I was charged $3. I made a complaint and got an email from someone named Elisha Lambert, store manager told me that online prices and in store prices are different. I didn't order online, I ordered when I walked into the restaurant and stood in line! Also, she didn't even acknowledge the fact that the extra cheese wasn't put on my sandwich!! Never going again
illya palamarchuk
crappy workers stale/burnt bread
Lisa Jones
This Subway at this location is the worse one you want to come to. They are always out of a lot of things, how you going to be out of cheese except pepperjack or cheddar. How you not going to have no cold cut trio subs. You place an online order for a certain time 2 1/2 hours prior and you get there and have to wait 20 minutes or longer to get your order. They never offer you anything for any inconvience either even if you ask. If I hadn't already pre-paid for my order at this location I would have certainly went to another Subway location. The managament at this one really sucks. Avoid this Subway at all cost if you can.
Caleb
Incompetent employees working night shift on Oct 6th. Remake a sandwich that had nothing but meat and cheese on it and still added everything not requested on it. This place need a serious employee training session. Also took 1hr 30mins for them to call and tell me that the first item I ordered on the app to not be available. I have reached to corporate and will be looking forward to this store manager too.
Atmosphere: 1
Food: 1
Service: 1
Ronald Wright
Be careful ordering online at subway not just this location but all of them. You can pay, and it not actually show up at the location you ordered from. You can then show them your receipt on your phone and the fact that the bank has released funds to the establishment and they will still say that you haven’t ordered. They will refuse service even with all of the evidence. Then have an attitude with you because of a mistake in their system. We had to reorder and spend twice the amount to fix the mistake on their end. The male Hispanic descent worker handled the interaction in a professional manner. The female Hispanic descent worker was horrible. Did not want to fix the situation, kept an attitude, and kept escalating the situation.
Atmosphere: 5
Food: 5
Service: 1
Beth Scott
It used to be Subway was great, fresh, big salads. Now, the meatballs taste like fake meat, so gross now, the salads, which were 7.75 for a size you could share and get extra lettuce have now been reduced to a side salad container, but are $10-$12 each. Ours were full of bell peppers and cucumbers, buried in sauce with a tiny handful of lettuce. Our meats and cheeses were not cut at all, and the small container was only have full. In 3 years, you have gone from a go to place to a last resort. Justifying the cost on this skimpy salad is not happening. I hope mgmnt sends up this feedback to improve.
Atmosphere: 3
Food: 1
Service: 4
Biggs Rudeboy
The staff is on ? point at this location ??wish every location was on point like this staff??shout out and I salute Omar ??this is the best location to get you're sub and on point service ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Make Any Sub
Dianna Dell
I witnessed 2 employees miss treat a customer. She the store saying I guess I don't matter. I talked with the young man and woman. They absolutely don't care this happened at 4/30/24 at 12:45 pm. I suggest that they watch the video of what happened. When I told them that the lady was upset they laughed and the guy shrugged his shoulders. Terrible service. No wonder this location has a bad reputation.
Service: 5
Helmut Calderon
Bread is always fresh. However sandwich is not that good at least in ingredients. It’s a good food to just get once in a while.
I went to this location to get dinner and I asked for 2 foot long subs as the guy was attempting to make my sandwich I asked for extra mayo he kept putting one squirt on my sandwich so I stated extra please he did it again and stated he need to get his line down so I asked him what’s his name he said “ZACK” and he continued to make my sandwiches then they where out of sweet onion I asked him could he check the back he said no and asked the next customer how can he help them and it was 3 workers in there making food. I will not be returning to this place the customer service was awful.
Kim Pinckney
They were really slow. Put my cookies were good.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Cookies
dufi won
Every single time I've ordered online the subs are so small it's ridiculous. Avent ordered from here in near 2 years and today was one of the smallest most pathetic footlongs I've every seen. Also the churros were disgusting don't order.
Atmosphere: 2
Food: 1
Service: 3
Julie Clarke
The chicken sweet onion was delicious the only thing is that the bread was old. Then they run out of meatballs so my husband had to get a totally! Different sandwich and the bread tasted
Atmosphere: 5
Food: 2
Service: 2
Jomo Parrish
Very quick and fast service employees was very down to earth ? also informed me of the app love the freshness as well had got the three footlongs for 20
Fresh food and very friendly staff
I'm never going to this location again! Walked in earlier tonight and ordered a footlong sandwich, which, per the menu, the sub I ordered was supposed to have double cheese. Since Subway wants to be sneaky and have the meat and cheese covered up so customers can't see what's being put on their sandwich, the extra cheese wasn't added. I also added bacon to my sub, which was added, but I was overcharged for it! The menu in this restaurant shows to add bacon on a footlong is $2, I was charged $3. I made a complaint and got an email from someone named Elisha Lambert, store manager told me that online prices and in store prices are different. I didn't order online, I ordered when I walked into the restaurant and stood in line! Also, she didn't even acknowledge the fact that the extra cheese wasn't put on my sandwich!! Never going again
crappy workers stale/burnt bread
This Subway at this location is the worse one you want to come to. They are always out of a lot of things, how you going to be out of cheese except pepperjack or cheddar. How you not going to have no cold cut trio subs. You place an online order for a certain time 2 1/2 hours prior and you get there and have to wait 20 minutes or longer to get your order. They never offer you anything for any inconvience either even if you ask. If I hadn't already pre-paid for my order at this location I would have certainly went to another Subway location. The managament at this one really sucks. Avoid this Subway at all cost if you can.
Incompetent employees working night shift on Oct 6th. Remake a sandwich that had nothing but meat and cheese on it and still added everything not requested on it. This place need a serious employee training session. Also took 1hr 30mins for them to call and tell me that the first item I ordered on the app to not be available. I have reached to corporate and will be looking forward to this store manager too.
Atmosphere: 1
Food: 1
Service: 1
Be careful ordering online at subway not just this location but all of them. You can pay, and it not actually show up at the location you ordered from. You can then show them your receipt on your phone and the fact that the bank has released funds to the establishment and they will still say that you haven’t ordered. They will refuse service even with all of the evidence. Then have an attitude with you because of a mistake in their system. We had to reorder and spend twice the amount to fix the mistake on their end. The male Hispanic descent worker handled the interaction in a professional manner. The female Hispanic descent worker was horrible. Did not want to fix the situation, kept an attitude, and kept escalating the situation.
Atmosphere: 5
Food: 5
Service: 1
It used to be Subway was great, fresh, big salads. Now, the meatballs taste like fake meat, so gross now, the salads, which were 7.75 for a size you could share and get extra lettuce have now been reduced to a side salad container, but are $10-$12 each. Ours were full of bell peppers and cucumbers, buried in sauce with a tiny handful of lettuce. Our meats and cheeses were not cut at all, and the small container was only have full. In 3 years, you have gone from a go to place to a last resort. Justifying the cost on this skimpy salad is not happening. I hope mgmnt sends up this feedback to improve.
Atmosphere: 3
Food: 1
Service: 4
The staff is on ? point at this location ??wish every location was on point like this staff??shout out and I salute Omar ??this is the best location to get you're sub and on point service ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Make Any Sub
I witnessed 2 employees miss treat a customer. She the store saying I guess I don't matter. I talked with the young man and woman. They absolutely don't care this happened at 4/30/24 at 12:45 pm. I suggest that they watch the video of what happened. When I told them that the lady was upset they laughed and the guy shrugged his shoulders. Terrible service. No wonder this location has a bad reputation.
Service: 5
Bread is always fresh. However sandwich is not that good at least in ingredients. It’s a good food to just get once in a while.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
I went to this location to get dinner and I asked for 2 foot long subs as the guy was attempting to make my sandwich I asked for extra mayo he kept putting one squirt on my sandwich so I stated extra please he did it again and stated he need to get his line down so I asked him what’s his name he said “ZACK” and he continued to make my sandwiches then they where out of sweet onion I asked him could he check the back he said no and asked the next customer how can he help them and it was 3 workers in there making food. I will not be returning to this place the customer service was awful.
They were really slow. Put my cookies were good.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Cookies
Every single time I've ordered online the subs are so small it's ridiculous. Avent ordered from here in near 2 years and today was one of the smallest most pathetic footlongs I've every seen. Also the churros were disgusting don't order.
Atmosphere: 2
Food: 1
Service: 3
The chicken sweet onion was delicious the only thing is that the bread was old. Then they run out of meatballs so my husband had to get a totally! Different sandwich and the bread tasted
Atmosphere: 5
Food: 2
Service: 2
Very quick and fast service employees was very down to earth ? also informed me of the app love the freshness as well had got the three footlongs for 20
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Generic Toy, Oven Roasted Turkey, Steak & Cheese, Cookies, The Mexicali
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