SUBWAY

5123-3 Timuquana Rd, Jacksonville
(904) 779-0905

Recent Reviews

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Tom Drakos

When ordering the buy one get the other for one dollar they use stale hard day old bread and even after contacting them about the nasty food they do nothing, not even an apology. I guess they have plenty of money and don’t care about losing customers. Stay away from this location unless you want a sandwich you can’t chew.

Atmosphere: 1

Food: 1

Service: 1

Robbie

Subway's app doesn't work. This store doesn't participate in BOGO deals... There's a reason why this subway is always closed and dead.

Atmosphere: 1

Food: 1

Service: 1

Key Flonury

I had an absolutely terrible experience at this location—the first bad one I’ve ever had here. Upon entering, I asked the owner if the “Buy One Footlong, Get One for $1” deal was valid in-store. He told me it might work online but definitely not in the store. So, I placed my order online to use the deal, and while my order went through, the owner hadn’t even started on it after I’d been waiting inside for about 15 minutes.

Then, another customer walks in, and the owner immediately starts making their order before mine. When he finally got around to my sandwiches, he made them completely wrong—both needed extra mayo, but he put all the toppings down first, then slathered condiments on top, insisting he had to follow the sequence on the ticket. Newsflash: traditional sandwich etiquette means condiments go under the toppings, not drowned on top. When I politely pointed this out, he argued with me, the paying customer, over how I wanted my sandwich made.

If this is the standard at this Subway, count me out—I won’t be coming back to any of their locations.

Atmosphere: 1

Food: 1

Service: 1

jamesha vicars

Brett was very nice he spoke to me once I entered made my order in a orderly fashion store was super clean keep it up!

Atmosphere: 5

Food: 5

Service: 5

michele

maybe if you guys treated service workers with respect, they’d make your food with respect. This is by far the best subway sandwich I’ve ever ever had. Definitely made with love not much communication but other than getting to the order and getting me out as soon as possible cookies were soft. Sub was absolutely delicious. Maybe if people spoke up they’d get what they actually want. These people are amazing at their job and deserve unlimited abundance.

Atmosphere: 5

Food: 5

Service: 5

Giggity goo Goober

All I, all I, all I, all I have in life is my new appetite for failure
And I got Hunger pain that grow insane, tell me do that sound familiar?
If it do then you're like me, making excuse that your relief
Is in the bottom of the bottle and the greenest indo leaf
As the window open I release everything that corrode inside of me
I see you joking, why you laugh? Don't you feel bad?
I probably sleep and never ever wake up
Never ever wake up, never ever wake up
In God I trust
But just when I thought I had enough

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club

michelle taylor

Probably the worst sub I’ve ever eaten in my life!!! Condiment overload… the chicken looks like my 3 year old chewed it up real good and spit it out on my sub… and the bread was so stale! Please do better

Food: 1

Wendy Frailey

Very clean and very nice and polite and make it the way you want it

Atmosphere: 5

Food: 5

Service: 5

K

We have been here a few times and the restaurant has been very clean. Gabriel does a great job serving his customers and makes our sandwiches perfect every time . My kids also like the fresh cookies !

Atmosphere: 5

Food: 5

Service: 5

Kimberly Campbell

I will never go back to this location as of yesterday. I ordered a chicken teriyaki footlong and that's the only thing I ate yesterday now I'm at the doctor's with food poison I will never recommend this sub way at all. I use too work for subway and I know that's unacceptable for a customer to get sick from the food. Check the date on yalls inventory because yall are serving bad food

JOSE CASANOVA

Tables, floors, counters etc. is very clean. Service is respectful and cool. The veggie line looks fresh and full. Great spot for recommendations. 👍🏼

Michael Chicaiza

The bathroom had poop on it the guy took a long time on my order and was rude this will be my last time here

Micah “Mecca” Bowles

Sorry staff. Employee decides to make me wait while he makes multiple online orders. He doesn't try to speed up or even find a stopping. Just be an online store if that's your priority.

April Perez

Very friendly workers. I went here everyday for lunch when I worked across the street and I appreciate their kindness and hospitality.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club

Cynthia Hopkins

So glad to see that this location is under new ownership! I quit going over a year ago, as the store was always filthy, drink machine never worked, you could NOT use coupons .... etc. HOWEVER today I gave it another try and WOW!! Brett was amazing! thank you Sir my sub was GREAT! I asked if by chance they were under New ownership just based on the way the way the store appeared alone when I walked in as it was CLEAN and the customer service was Amazing! Give them another shot if you were like me and quit going!! Also they are set to do a remodel on the store so that is definitely going to help the atmosphere! KEEP IT UP!! I am so happy:-)

Atmosphere: 4

Food: 5

Service: 5

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