Subway
2771 Monument Rd Unit 28, Jacksonville
(904) 642-8102
Recent Reviews
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My husband and I come to this location at least once a week and i never got her name but she’s so incredibly sweet when we come in and we really appreciate her!
Atmosphere: 5
Food: 5
Service: 5
How do you run out of lunch meet😤😡
Your a sandwich shop . How Incompetent can the manager of this store be ,they should be fired. I wanted a cold cut.They ran out of the meat. OMG 😲 😱
Reading over the reviews from
Others, it appears the manager needs to be replaced Pronto
Vegetarian options: Nothing
Atmosphere: 3
Food: 1
Service: 1
Delicious, fresh food, clean store, and wonderful employees!
Atmosphere: 5
Food: 5
Service: 5
It was a take out order. But pleasant
Atmosphere: 5
Food: 5
Service: 5
I go every Saturday morning and get bear and me a foot long lot of meat a veges
Atmosphere: 5
Food: 5
Service: 5
I ordered 2 subs on the app. I got home and had 2 completely different subs than I ordered. I had to drive all the way back and have them remake the subs. They said sorry which is fine but I didn't get any sort of a refund or anything else.
Atmosphere: 1
Food: 1
Service: 1
All good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Bacon Ranch, Subway Club
I had a terrible experience. Unfortunately there’s a very unprofessional “woman” working there who appears to be on hard drugs. Her customer service was awful and she was very hostile. Upon calling the manager he was defensive as well and they offered no apology or remorse. So much for the customer is always right. Not at this subway!
Atmosphere: 1
Food: 1
Service: 1
The order on the app didn’t go through but the app said it did. after we got to subway the employee was rude and didn’t take time to help us understand the situation. Upon speaking with a supervisor he defended her blindly without seeing our perspective. All around very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Always a nice experience- cleanest Subway in town, polite staff, and great sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love this location
Atmosphere: 5
Food: 5
Service: 5
always great service
Try to go in before closing time but the guy told me they where closed. It wasn’t 11 pm yet and they just had a couple they where taking care off. They where chitchatting with the customer already in and I guess decided to just not do anymore customer. I went in for a simple cold sandwich only and the store wasn’t closed yet. First and only try for me here. I rather stay with the Mayport one.
So my wonderful son had a great experience at this Monument location as he was determined to get my subway after the awful last subway place kept my sandwich when they couldn't take a $20 cash payment. It was fresh and tasty and no employee attitudes except helpful!
Vegetarian options: Plant based choices
Never again. I should’ve drove to another store-I’m mad that everywhere else was closed. Everything about the food is nasty. Plus them not participating in specials other stores got going on-like the $7 deal is a big no.
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