Subway

11565 N Main St #0206, Jacksonville
(904) 757-0940

Recent Reviews

DP 1

This place has turned into a glorified gas station subs. They’re throwing toppings on cold bread and meat with a shot of mayo.. What happened to freshly slice meats and toasted subs?!

Atmosphere: 1

Food: 1

Service: 1

D Page

I asked for toasted twice and got ice cold bread and meat. She did not want to toast it because there was a line. My bad , I'll go somewhere else next time. There is no excuse for cold food made in front of you and these crazy high prices!

Atmosphere: 1

Food: 1

Service: 1

Steven Connolly

Its safe to say every Subway is different.Of course they sell the same sandwiches and the service that goes into the sandwiches but the real element is the people.I'm at five stars for this Subway location. Very quality product, not just slapped together and this small place just/does run well. Definitely a recommend. ?

Atmosphere: 5

Food: 5

Service: 5

Emalei Cocco

these photos are after i did my best to make a sandwich out of the mush this lady threw together and smushed down. the first sub was completely covered in sauce and all of the toppings were on the outside. lady inside is rude and slow, i actually tried to get a job at this location because i have experience but was treated w crazy disrespect just for them to have horrible quality food. this is honestly just disappointing, the flatbread is made with the bread upside down and stale. as someone who has worked at a subway first hand this is crazy that they’re able to serve food so poorly made and just ugly. someone corporate needs to step in this is wildddd. not to mention it was $30+ dollars for these sandwiches. definitely don’t spend ur money here i wish i had a picture of how they were wrapped, completely loose and the paper was upside down with the wax side up ? these ppl need a rude awakening

Char Bennett

Good food and clean store. Friendly

Atmosphere: 5

Food: 5

Service: 5

Jamie & Tonya Ganas

Best subway around! And a very clean

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rotisserie-Style Chicken

David Roy

I've gone into this Subway on 3 different occasions All 3 times I've gone has been terrible to say the least. Especially the last 2 times but today (3/6/24) took the cake. Previous visit I was the only person ordering and I had to consistently repeat what I wanted and didn't want on my subs, but an obvious frequent customer walks in and she (Kat) knew what they wanted but couldn't remember mine 5 seconds after I told her. Today (3/6/24) was my last visit. I ordered my subs and and Joy kept trying to give my Honey Oat bread after I asked for Multigrain, now yes I'll admit I did forget to show my coupon before I ordered but I've used this coupon in this restaurant and other before so I didn't think about. Kat tells Joy "He's got a coupon you bettet see what it is" I had a coupon for 3 Footlongs for $17.99 and was told that a Subway Club, a Rotisserie Chicken and a Steak & Cheese wasn't part of that coupon and I could on do a build you own sub, even though the coupon clearly stays what subs are excluded. None of which I'd ordered. When I asked Joy why not Ive used it here before and at every other Subway her response was " Well I don't know what to tell you but you ain't here!" I walked out and went to the store on Yellow Bluff Rd and ordered the same exact subs with the same coupon and had absolutely no problem and the manager told me that my coupon should have been honored.

Atmosphere: 1

Food: 1

Service: 1

James Woods

Clean store n the lady working there is a good sandwich maker. Knows what I want when I go there. Usually every sunday.

Atmosphere: 5

Food: 5

Service: 5

TheWanderer

3:30 pm, February 16th, 2024.So I haven't had subway in a while after some bad previous experiences, but I figured I would give it a try again today as I generally love their sandwiches. Ugh, I wish I had gone elsewhere.The woman who made my cold cut club sandwich seemed ready to get off work, which I understand, but this had to be the sloppiest assembled sandwich I've ever received.After toasting, I started veggies with spinach, and she put it on, and there was a very gross rotted leaf right on top in the middle of the sandwich. I was expecting she would take it off but began getting other veggies to pile on, so I had to actually ask to have the gross leaf removed. The remaining veggies were haphazardly thrown at the sandwich.When rolling up the sandwich, she smashed it and folded it in the wrapper where all the sauce and ingredients squeezed out onto the wrapper. The flatbread was only half cut through as well, and the photos were after I had tried to stuff some back in and separate the sandwich. The photos were taken in the parking lot of the restaurant, this was not from transporting it.Upon trying to eat the mess of a sandwich, I was also disappointed to find that one end of the flatbread had also gone stale and was hard.Overall, it was just a very poor experience, and I feel like I wasted my money. I do not recommend this location based on my experience.

Atmosphere: 3

Food: 1

Service: 3

iz zy

Not pleased ? the older woman I felt so bad for . She was so kind, she had to keep asking me what I ordered and what I wanted. but there was a younger girl with a bratty attitude and was not very friendly and the atmosphere was not great. I place an order over the phone hoping to be able to pick it up, pay and leave but when I arrive 15 min later the younger girl hadn't even made it and didn't until she saw me walk in . She seemed very inconvenienced to make my sandwhich and was annoyed it seemed. Idky i even called if they were just gonna make it for me and ask the same questions when I got there . I wouldn't recommend going here tbh. Not the greatest customer service . Better food elsewhere.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Tuna

Emily Doehne

January 6th 2024 6pm. I would give no stars if I could. This place is dirty and smells terrible lady mopped the floor and went straight back to making sandwiches with the same gloves? she had a bad attitude like she’s on some kind of drug. Kept rubbing her face. Blonde greasy hair put up with no hair net. My kids needed to use the bathroom and the whole time she’s stuttering, making excuses and lying about the bathroom being out of order it had no sign on it. Terrible customer service.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cold Cut Combo, Steak & Cheese, Rotisserie-Style Chicken

Janet Pickel

Good place for "to Go" orders. Limited seating. Sandwiches made fresh and custom.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Cookies Italian Cold Cut Sub, Meatball Marinara, Cookies

Donna Burnsed

The old lady is rude and

Atmosphere: 1

Service: 1

j

I've been here 3 times. They employees are really nice. Definitely hard working. My favorite subway in the city.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatball Marinara

Veronica Robles

Worse service I went to order something and the lady refuse to take my coupon then when she said ok she told me no for all subs the coupons don’t said that very disappointed of this

Atmosphere: 1

Food: 1

Service: 1

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