The area is small and a little dingy. The bread was crispy and fell apart whole trying to eat. The meatballs and marinara were room temp at best. And there were only 3 meatballs on my sub. It did not even cover the bread. There are better sandwich shops very close. Go there instead and avoid this place.
Atmosphere: 1
Food: 1
Service: 1
Amber Perry
Such a disappointment. Poor quality, poor customer service. I will never go back. Charged before making the sub and then refused a refund when I saw the rest of the ingredients. Had to go to another subway to get it made correct with edible ingredients. To which they informed me I was also overcharged for this sub. Just the sub was $16. $11.81 at the other location.
Atmosphere: 1
Food: 1
Service: 1
J. Q.
Inside the building, small , shady. Lady was okay working.
Atmosphere: 1
Food: 3
Service: 3
Brian Bunn
Doesn’t take coupons doesn’t even honor app specials. Avoid. Disappointed not paying full price for a subway sub
Atmosphere: 1
Food: 1
Service: 1
Tonia Walker
I order a chicken teriyaki onion sub. The chicken was ice cold. I could not take it back because my lunch was over. I spent $12.34 just to throw my food in the trash and had to finish my shift with no food.
Atmosphere: 5
Food: 1
Service: 2
Rebeca Clark
I would give less than 1 star. I have been working in this building for years. At the beginng i ate there i would say about once a month and the gentleman there was friendly, knew our faces and our orders. Around the pandemic staff changed and I slowly decreased my visits because the lady there was not personable. The gentleman then returned so so I went back a few times. The atmosphere and food changed and then I just stopped going probably for a year. That is until I was given a cookie. I tried to get some and there was a line they were not welcoming. In the past they had someone just for the register so if I wanted chips or drink one could get in line by the register and they would cash you out. I did not know that had changed. I stood behind a gentleman in front of the register. The person making sandwiches made sandwich for his customer, cashed her out, then handed utensils to the gentle man in front of me, he totally ignored me as i walked up to the register and proceeded to the next sandwich, gloves not changed after touching the register. Urgh! Don't come here they lost their personality and they changed their drinks to pepsi which I don't drink
Atmosphere: 1
Food: 1
Service: 1
Mo Mullen
They never even bothered to bring my food!!
Lance P
Closed on weekends. Online status indicates they are open.
Service: 1
Vannissa Dufresne
First time here…soda machine was down, teas were down refrigerator was down and the lobby was dirty and tables were sticky…food was ok. Don’t know if we would come here again though.
I almost never leave reviews. But this is the grossest Subway I have ever been to. One of the workers was on her cell phone and barely acknowledged me. Put on her gloves ro make my food, and picked up her cellphone again with the gloves. I had to ask her to change her gloves. Our subs were toasted and the bread was obviously old because it just crumbled after toasting, yet our meat and cheese was not warm. Never ever again.
Tessa repstock
WHATEVER YOU DO, DO NOT EAT HERE! I was the store manager of a 3 subway stores in the busiest location in Kentucky for over 3 years. I know the ins & outs of subway & how franchises work within the company. Let me just say this location was the WORST subway I’ve ever visited in my lifetime. First off, the only bread they offered was wheat and white, and flatbread at lunch time on a Wednesday at 12:30pm. No wraps, or any other bread ready. So, for those that don’t know bread is prepared in the morning, and after proofing & baking, about an hour to make. Inventory is suppose to be checked daily, and inventory orders take a few days to get in. Any subway manager knows, when things run low, you always order extra. No reason to not have any wraps; or more bread options. Another thing, lettuce comes out of a bag that should be stored in fridge. Lettuce leftovers after the day are thrown out. So why is it that brown lettuce and bad pieces of lettuce were out at 12:30pm, and should have been fresh that day? Not sure. Out of roast beef. No veggie patties. And lastly, I was overcharged for my sandwich. I got a Black Forest ham sandwich, but was charged for the “home run ham sub” which is extra meat and cheese, but I did not order, nor receive that. Do not eat here and I have already contacted my connects at subway corporate that are handling this issue as she stated it is a franchise but they are taking the proper steps to contact the franchise owners and try to improve this subway.
Atmosphere: 1
Food: 1
Service: 1
Melissa Farias
I would give it less than 1 start if I could. Like any subway I have gone, it’s disgusting, it’s not fresh and just gross. This one the workers do not care bout how they touch food or prepare food. I has stopped going to subways because the lack of freshness in their food and every time I go to one the workers just don’t seem to care about cleanliness at all. I started work at this facility and subway is the only option in the surgery center so I decided to give it a chance and needless to say I am completely done with subways. We just need to take all subways and shut them down then make Publix sub shops every where instead. Pub subs!!!
The area is small and a little dingy. The bread was crispy and fell apart whole trying to eat. The meatballs and marinara were room temp at best. And there were only 3 meatballs on my sub. It did not even cover the bread. There are better sandwich shops very close. Go there instead and avoid this place.
Atmosphere: 1
Food: 1
Service: 1
Such a disappointment. Poor quality, poor customer service. I will never go back. Charged before making the sub and then refused a refund when I saw the rest of the ingredients. Had to go to another subway to get it made correct with edible ingredients. To which they informed me I was also overcharged for this sub. Just the sub was $16. $11.81 at the other location.
Atmosphere: 1
Food: 1
Service: 1
Inside the building, small , shady. Lady was okay working.
Atmosphere: 1
Food: 3
Service: 3
Doesn’t take coupons doesn’t even honor app specials. Avoid. Disappointed not paying full price for a subway sub
Atmosphere: 1
Food: 1
Service: 1
I order a chicken teriyaki onion sub. The chicken was ice cold. I could not take it back because my lunch was over. I spent $12.34 just to throw my food in the trash and had to finish my shift with no food.
Atmosphere: 5
Food: 1
Service: 2
I would give less than 1 star. I have been working in this building for years. At the beginng i ate there i would say about once a month and the gentleman there was friendly, knew our faces and our orders. Around the pandemic staff changed and I slowly decreased my visits because the lady there was not personable. The gentleman then returned so so I went back a few times. The atmosphere and food changed and then I just stopped going probably for a year. That is until I was given a cookie. I tried to get some and there was a line they were not welcoming. In the past they had someone just for the register so if I wanted chips or drink one could get in line by the register and they would cash you out. I did not know that had changed. I stood behind a gentleman in front of the register. The person making sandwiches made sandwich for his customer, cashed her out, then handed utensils to the gentle man in front of me, he totally ignored me as i walked up to the register and proceeded to the next sandwich, gloves not changed after touching the register. Urgh!
Don't come here they lost their personality and they changed their drinks to pepsi which I don't drink
Atmosphere: 1
Food: 1
Service: 1
They never even bothered to bring my food!!
Closed on weekends. Online status indicates they are open.
Service: 1
First time here…soda machine was down, teas were down refrigerator was down and the lobby was dirty and tables were sticky…food was ok. Don’t know if we would come here again though.
Atmosphere: 2
Food: 4
Service: 4
Worst ever
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Raspberry Cheesecake Cookie
Restaurantji Recommends
I almost never leave reviews. But this is the grossest Subway I have ever been to. One of the workers was on her cell phone and barely acknowledged me. Put on her gloves ro make my food, and picked up her cellphone again with the gloves. I had to ask her to change her gloves. Our subs were toasted and the bread was obviously old because it just crumbled after toasting, yet our meat and cheese was not warm. Never ever again.
WHATEVER YOU DO, DO NOT EAT HERE!
I was the store manager of a 3 subway stores in the busiest location in Kentucky for over 3 years. I know the ins & outs of subway & how franchises work within the company.
Let me just say this location was the WORST subway I’ve ever visited in my lifetime.
First off, the only bread they offered was wheat and white, and flatbread at lunch time on a Wednesday at 12:30pm. No wraps, or any other bread ready.
So, for those that don’t know bread is prepared in the morning, and after proofing & baking, about an hour to make. Inventory is suppose to be checked daily, and inventory orders take a few days to get in. Any subway manager knows, when things run low, you always order extra. No reason to not have any wraps; or more bread options.
Another thing, lettuce comes out of a bag that should be stored in fridge. Lettuce leftovers after the day are thrown out.
So why is it that brown lettuce and bad pieces of lettuce were out at 12:30pm, and should have been fresh that day? Not sure.
Out of roast beef. No veggie patties.
And lastly, I was overcharged for my sandwich. I got a Black Forest ham sandwich, but was charged for the “home run ham sub” which is extra meat and cheese, but I did not order, nor receive that.
Do not eat here and I have already contacted my connects at subway corporate that are handling this issue as she stated it is a franchise but they are taking the proper steps to contact the franchise owners and try to improve this subway.
Atmosphere: 1
Food: 1
Service: 1
I would give it less than 1 start if I could. Like any subway I have gone, it’s disgusting, it’s not fresh and just gross. This one the workers do not care bout how they touch food or prepare food. I has stopped going to subways because the lack of freshness in their food and every time I go to one the workers just don’t seem to care about cleanliness at all. I started work at this facility and subway is the only option in the surgery center so I decided to give it a chance and needless to say I am completely done with subways. We just need to take all subways and shut them down then make Publix sub shops every where instead. Pub subs!!!
Atmosphere: 1
Food: 1
Service: 1
The customer service was great. It was clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Very good service..thank you.
Atmosphere: 4
Food: 4
Service: 5
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