Subway
8767 Old Kings Rd S, Jacksonville
(904) 683-7600
Recent Reviews
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I wasn't expecting the best customer service that I've ever had from a fastfood place, but the gentleman who took care of me was extremely professional and polite. He made sure I walked out with everything I wanted. I'll definitely come back to this location. Thank you for making sure I was taken care of.
Atmosphere: 5
Food: 5
Service: 5
Nice place chill vibes place is clean and a wonderful guy that makes sure everyone is taken care of and pretty chill aura
Atmosphere: 5
Food: 5
Service: 5
Its weird but cool at the same time me and this man met again it’s pretty funny I seen him at Mayport but I had to be busy coming old kings .. but he is always doing a good job at making his sandwiches and having a good aura god bless him
Atmosphere: 5
Food: 5
Service: 5
Horribly managed, most times there is one employee working. Terrible for the employee and the customer.
Atmosphere: 1
Food: 1
Service: 1
Kinda of hard to rate the food, service, and atmosphere when the shop is closed 2 hours before posted closing time on a Friday. Jersey Mikes it is then.
Atmosphere: 1
Food: 1
Service: 1
The worst subway sub I’ve ever had! I called the store to tell them I wanted my money back because I did an online delivery order and the young lady that answered was very rude & disrespectful. Attitude was disgraceful for no reason. I asked her was she ok & she hung up on me 😂💀. The salad I ordered I threw it away. It was cut up or anything just all thrown in the bowl. No dressing or anything.
Food: 1
Service: 1
Zero consideration for order accuracy.
Atmosphere: 1
Food: 1
Service: 1
They really turned the store around. It's 10x better than before. Good job on them. Very clean. Great costumer service
Atmosphere: 5
Food: 5
Service: 5
This subway is extremely understaffed! Most times I come in here, there’s only 1 person working. A whole line of people will be building up and there’s just one person there to get all the orders done, including the mobile orders.
Food: 5
The Asst. Mgr., TiTi, and one of her employees, Torres, do an AWESOME JOB at this location! They have made mine and my daughter's sandwiches EXACTLY how we wanted them both times that we've been here and did it with a GREAT ATTITUDE!
So far, they've had ALL of the toppings that we like on our sandwiches, and all of the drinks in the soda machine were working, unlike some of the other Subways that we've been to lately. In addition, the vegetables have been fresh. This is definitely our new go-to location when we go to lunch.
THANK YOU, LADIES, FOR DOING A PHENOMENAL JOB! KEEP UP THE GREAT WORK, AND I HOPE YOU BOTH GET A GOOD RAISE FOR THE EXCEPTIONAL SERVICE THAT YOU GIVE TO YOUR CUSTOMERS!🙂
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This was my first time at this location, and we are a family of 4…Titi helped us and she was all by herself, and a line of maybe 6 came through the door. She took all of our orders and handled everyone’s sandwiches with ease. I am so incredibly impressed by her, one person doing the job of 2 or 3 with ease and accuracy and with a smile on her face. She definitely is the epitome of multi tasking….and she deserves all the praise for her work. Titi, thank you so much for your help!! You are truly amazing and deserving of all the praise for your work
Atmosphere: 4
Food: 5
Service: 5
Stay away from this store not all subways are created equal, The sandwiches are subpar. It also depends on who's making them out of the three last visits I won't be going back
Atmosphere: 4
Food: 1
Service: 4
We did an online order when we arrived to pick up no one was in the store. We did not receive drinks that we already paid for and the drink fountain had a sign that it was down. We waited for ten minutes with other customers and tried calling the store multiple times. We didn’t hear the phones ring and no one came. We eventually left without service or our drinks. Unfortunately this location has a habit of being unavailable but usually you just have to knock on the door. We understand employees may need to use the restroom or have their hands tied but when multiple customers call and wait and look for service that seems a bit much. The food here is usually good and the service is usually fine but it’s a matter of getting .
Atmosphere: 1
Food: 3
Service: 1
This subway always has its doors locked but the sign says open. There is a sign on the door that says “knock if doors locked” and when you knock they never come. They’re also somehow always out of bread. What’s the point of having an employee that doesn’t work? Should just close this location down I’m sure it’s not making any money.
Atmosphere: 1
Food: 1
Service: 1
Top notch worst quality of veggies possible on a veggie delight can be found here. Also interested folks can get their mouth breaking cookies. It feels sad to spend 10$ for lunch to get such quality of the food.
Atmosphere: 1
Food: 1
Service: 1
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