Subway

10251 Shops Ln, Jacksonville
(904) 800-1588

Recent Reviews

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Jeremiah

I recently went to this location and had a really good experience your employee Cali made my sandwich not just look appetizing but it also tasted so delicious , she packed my sandwich beautifully and made my experience wonderful she was helpful I will definitely return to this location soon again

Atmosphere: 5

Food: 5

Service: 5

Jeana Sheppard

Love the atmosphere.Employees are nice and helpful. Store is very clean and the food is fresh and great tasting

christian trottier

Y’all do realize I don’t know what incompetent builder you had to make your shopping cart holders out in the parking lot, but they put those little doors on backwards so that they let the carts out and can possibly hit some cars. You might wanna fix that.

Jeannie Wilcher

Tanisha (I hope I spelt that correct) was INCREDIBLE! we had a large order and not a single moment did we feel rushed she is extremely polite, kind and respectful! This young lady did phenomenal with her job! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Jackyrah White

yall had a dude in here with reddish hair and he has a attitude problem & he just was really rude bad customer service

Food: 5

Service: 1

Drew H

Appreciate Will’s help. Despite being busy and alone, he was helpful with a coupon and acknowledged the fact it was taking a little bit of extra time. Please give him a little pay bump or kudos

Jay Kim

So unkind order service

Don Crane

I went to subway 3 different times and ordered a meatball sub but they didn't have any meatballs and the lady at the counter was very rude .I will NEVER go to subway again

Busty Galore (Busty)

Order to double meat footlong it was well-constructed but no meat I felt about driving back up there and throwing this in their face how pathetic. Train your employees better

Atmosphere: 1

Food: 1

Service: 1

chumbala1 Ve

My order was 1000% wrong
Not only was the subs order wrong but the staff left the knife the staff uses to cut the subs
The order was also missing a receipt hence I can’t file a complain

Service: 1

Asif Mukhida

Had a bad experience today.

Atmosphere: 1

Food: 2

Service: 1

Kevin McKenna

Came in 2 hours before closing on a Saturday and couldn’t find an employee for 5 minutes. Decided to make the sandwich myself.

Obviously couldn’t work the register, so hey, 5 stars for the free sub. 0 stars for the self-service.

Atmosphere: 3

Food: 5

Service: 1

Timberlee Wiley

Employee said that you all were “closing” at 8:30 on july 14th when other customers inside were actively eating, and she was sitting talking to a walmart associate at the table.

Atmosphere: 1

Food: 1

Service: 1

John Taylor

I went in to order a cheese pizza before heading to work. The price on the menu said $5.39 and the price I was charged was $5.89. When I brought this up to an employee named Angel she offered no help to correct the price. Then when I informed her that I'm a local guide and I'd be putting this in the review she with a snarky remark said "go ahead". Guess she thought I was joking.

This location is falsely advertising prices and offering absolutely no service to attempt to correct it. Just nothing but bad attitudes from staff.

Also the store was filthy. I can tell you I'll never give this Subway another opportunity to change this review.

Atmosphere: 1

Food: 1

Service: 1

Rakesh Kacham

Worst Subway of my life. The Lady worked here is so unprofessional and least interested in what she is doing. She is working with grumpy face. Talking to someone on phone while taking order. I have to tell multiple times for each topping still she ruined my order.

Atmosphere: 1

Food: 1

Service: 1

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