Sugar Factory - Jacksonville
4910 Big Island Drive, Jacksonville
(904) 551-0961
Customers' Favorites
World Famous Sugar Factory King Kong Sundae
The Signature Sugar Factory Burger
Non-Alcoholic Strawberry Lemonade
Bacon and Turkey Club Sandwich
Sugar Factory Rainbow Sliders
Cajun Chicken Penne Alfredo
Flaming Hot Cheetos Burger
Basket of Signature Fries
Cheetos Burger and Fries
Pizza Fries with Cheese
Recent Reviews
I have never actually reviewed a restaurant before. I know this is a chain so any negative comments (prices) don’t really count. But I did want to mention Chance, our server. 10/5 stars! Thank you Chance for being not only attentive, warm, and thoughtful, but seeing my kids as who they are and engaging and (this may sound odd) but appreciating them. You set the tone for our day! You also opened up a line of dialogue with the three of us that was beautiful and amazing. (IYKYK)....
the food tasted super good and fresh. we got the sampler and the sliders (i sadly didn’t get a picture of). the staff was super friendly and very attentive. i would definitely recommend them to anyone looking for a fun and tasty experience!
I must have gone on the wrong day. It was 5 groups of five at different tables. They were out of a lot of stuff on the menu and a lot of ingredients for drinks at the bar. My waiter was the only thing that was great. Had to move to another table after I received my meal because of maintenance. I am was on vacation for my birthday so if I knew of other places I would have went there..