Food sloppy, wrong and missing items. This is the worst taco bell in Jacksonville. The whole crew needs to be fired. 3rd time in 6 months I have tried this place and ALL 3 time very very disappointed. At this point I will go hungry before I give this place another chance to take my money and I can't eat it..... Taco Bell really needs to close this place down and start over.
Atmosphere: 1
Food: 1
Service: 1
Logan Hoyt
Super slow service. I've never been able to order here without them telling me to pull over to a parking spot. They don't even try to get you your food on time. Super annoying place to go. No other Taco Bell makes you wait 20 minutes for a $3 burrito.
Atmosphere: 2
Food: 3
Service: 1
Karina Rosario
Dread going here but it’s the closest Taco Bell to me. I pull up at 930 on a Sunday and they say they aren’t taking any Taco Bell orders, only kfc…can they just close this one down already? It’s ruining the franchise for me
Sherry
I just ordered from them and they made us wait on fries that were still cold. And then when i order two crunchwraps the chips were soggy inside and it was barely any meat inside i couldn’t finish it cus all was left was a big wrap of tortilla…… literally no filling and the crunch wrap had to be heated up in the microwave. And it still wasn’t good. Im very pissed. They dont need to make tacos if they dont know how to make them. It was the worst tacos i ever had .
Jordan Troxel
Just went to this location at 5:10pm on 11/21. Limited communication from the woman taking orders until she asked me to pull up to wait for my order. Requested that fire sauce be placed in the bag before I pulled up. When the food came out, there was no sauce so I asked the man who brought out the food if I could please get some to which he replied “you can come inside if you want some.” Ridiculous response. Was given no receipt and order was wrong.
Atmosphere: 3
Food: 3
Service: 1
Hayley Dodd
Never have i ever been to such a crappy establishment... First of all, how are you out of sweet tea at noon... Secondly, the girl who took my order at the speaker, didn't even put it into the system for my food to be prepared... I got to the window and she had to then retake my order THEN gave me my total.. I was the 2nd car to be asked to park then they brought me the wrong order. Avoid this place like the plague.. You'll leave with cold food and a bad mood due to the people not fulfilling orders correctly..
Atmosphere: 1
Food: 2
Service: 1
Becky Rawlins
Always forget half of the order food no good
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Mexican Pizza
George Cubitt
Had to wait a lil long, but food and server were great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ground Beef Burrito
Michael Monka
They can't even get my order right. Then want to try blame me because they didn't hear it or read it back. Then the person try to start a fight just because I came in to get my order corrected. I asked for the cantina burrito meal, what they heard "was number 8". That isn't even close to what I had said. Then when I wanted to get it fixed she started blaming me for her not hearing correctly. Then asked for the receipt which they still had! It was still in the printer. Then she starts to yell at me because of her mistakes. Avoid this place!
Atmosphere: 1
Food: 1
Service: 1
Allie B
Crew was great!!! Lady in front of me kinda snarky but staff continued kindness. They were very nice to me as well & didn't let bad attitude ruin their day.
The lady at the front who also worked the back and I believe was a manager was very friendly and made you feel at home. She should be on commercials or at least a very nice promotion. The food was also fast and fresh. It's great that this is a taco bell/kfc too which are very rare these days.
Atmosphere: 3
Food: 5
Service: 5
Randy Jackson
The drive-through folks are nice enough. But I’ve never been to a slower place in my entire life. Every single person in the drive thru had to park at an adjacent parking space and wait for their food, including me. I mean, even the very first car that went into the line had to wait. I looked inside and there was no person waiting at the register. It took me 25 min to get two bean burritos. Again, not a reflection on the actual people that work there just how shortstaffed they must be. But no excuse. Skip this location. You’ll probably get your food quicker if you drove to another location. This is not a one time thing. It happens all the time.
Food: 3
Service: 1
Aducks Opinion
This place only cares about the drive-thru. They will let people stand there all day and wait to get their order taken. They won't make app or doordash orders. It's full of lazy workers that don't want to be there.
Food sloppy, wrong and missing items. This is the worst taco bell in Jacksonville. The whole crew needs to be fired. 3rd time in 6 months I have tried this place and ALL 3 time very very disappointed. At this point I will go hungry before I give this place another chance to take my money and I can't eat it..... Taco Bell really needs to close this place down and start over.
Atmosphere: 1
Food: 1
Service: 1
Super slow service. I've never been able to order here without them telling me to pull over to a parking spot. They don't even try to get you your food on time.
Super annoying place to go. No other Taco Bell makes you wait 20 minutes for a $3 burrito.
Atmosphere: 2
Food: 3
Service: 1
Dread going here but it’s the closest Taco Bell to me. I pull up at 930 on a Sunday and they say they aren’t taking any Taco Bell orders, only kfc…can they just close this one down already? It’s ruining the franchise for me
I just ordered from them and they made us wait on fries that were still cold. And then when i order two crunchwraps the chips were soggy inside and it was barely any meat inside i couldn’t finish it cus all was left was a big wrap of tortilla…… literally no filling and the crunch wrap had to be heated up in the microwave. And it still wasn’t good. Im very pissed. They dont need to make tacos if they dont know how to make them. It was the worst tacos i ever had .
Just went to this location at 5:10pm on 11/21. Limited communication from the woman taking orders until she asked me to pull up to wait for my order. Requested that fire sauce be placed in the bag before I pulled up. When the food came out, there was no sauce so I asked the man who brought out the food if I could please get some to which he replied “you can come inside if you want some.” Ridiculous response. Was given no receipt and order was wrong.
Atmosphere: 3
Food: 3
Service: 1
Never have i ever been to such a crappy establishment... First of all, how are you out of sweet tea at noon... Secondly, the girl who took my order at the speaker, didn't even put it into the system for my food to be prepared... I got to the window and she had to then retake my order THEN gave me my total.. I was the 2nd car to be asked to park then they brought me the wrong order. Avoid this place like the plague.. You'll leave with cold food and a bad mood due to the people not fulfilling orders correctly..
Atmosphere: 1
Food: 2
Service: 1
Always forget half of the order food no good
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Mexican Pizza
Had to wait a lil long, but food and server were great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ground Beef Burrito
They can't even get my order right. Then want to try blame me because they didn't hear it or read it back. Then the person try to start a fight just because I came in to get my order corrected. I asked for the cantina burrito meal, what they heard "was number 8". That isn't even close to what I had said. Then when I wanted to get it fixed she started blaming me for her not hearing correctly. Then asked for the receipt which they still had! It was still in the printer. Then she starts to yell at me because of her mistakes. Avoid this place!
Atmosphere: 1
Food: 1
Service: 1
Crew was great!!! Lady in front of me kinda snarky but staff continued kindness. They were very nice to me as well & didn't let bad attitude ruin their day.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is easily the best location on the Westside. Cashier at the drive thru is the best. Food is always prompt and correct
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ground Beef Burrito, Soft Taco, Taco Supreme
The lady at the front who also worked the back and I believe was a manager was very friendly and made you feel at home. She should be on commercials or at least a very nice promotion. The food was also fast and fresh. It's great that this is a taco bell/kfc too which are very rare these days.
Atmosphere: 3
Food: 5
Service: 5
The drive-through folks are nice enough. But I’ve never been to a slower place in my entire life. Every single person in the drive thru had to park at an adjacent parking space and wait for their food, including me. I mean, even the very first car that went into the line had to wait. I looked inside and there was no person waiting at the register. It took me 25 min to get two bean burritos. Again, not a reflection on the actual people that work there just how shortstaffed they must be.
But no excuse. Skip this location. You’ll probably get your food quicker if you drove to another location. This is not a one time thing. It happens all the time.
Food: 3
Service: 1
This place only cares about the drive-thru. They will let people stand there all day and wait to get their order taken. They won't make app or doordash orders. It's full of lazy workers that don't want to be there.
Atmosphere: 1
Food: 1
Service: 1
Not with me
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