Taco Bell

5875 New Kings Rd, Jacksonville
(904) 765-7826

Recent Reviews

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Sage

Katrina was exceptionally helpful and kind. They got my order out quick and for a great price. We need to appreciate the people serving us our food. They feed you and your families too. Lets be respectful to them. You go here because you are hungry and want to get the most from your purchase. We dont always want to cook and clean up. Tacobell will be there for you when you need them.

Atmosphere: 5

Food: 5

Service: 5

Frederick Rutledge

Decent human beings 💪

Atmosphere: 5

Food: 5

Service: 5

sharonda hilliard (Sunshine)

Love it

Atmosphere: 5

Food: 5

Service: 5

Reginald Strong

The entire crew of ladies were hustling. They reapeted the customers order back to them verbatim, all the acknowledging and being courteous and welcoming to everyone that stepped into the lobby.
Awesome Job ladies, please keep up the good work!

Atmosphere: 5

Food: 5

Service: 5

Faith

Love taco Bell on my soul I love going to their favorite restaurant ever

Food: 5

Service: 5

Emily

I went through drive thru for a quick bite and before I drove home my crunchy tacos were soft ones. Not the best taste

Food: 2

Service: 3

sherri smith

Oh wait y'all giving out free food?

jahleil golden

Waited in line for 40 min !

Service: 1

leilah carter

The food took over 40 minutes (we didn’t even get it). It was two chicken quesadillas and fries. I went in to ask about my food, and this black guy yelled that the dining room was closed and every time I went to say something he would get louder and keep saying the dinning room was closed.

Atmosphere: 1

Food: 1

Service: 1

Blazerz Union

Closes lobby at 10 absolutely pathetic for corporate to deal with this

Atmosphere: 1

Food: 1

Service: 1

Stormy

6/21/25 about 910ish

Ohhh I am livid the service I just received was absolutely ludicrous. I came in ordered my food on the kiosk has to wait an additional 10-13 minutes to pay because I paid in cash. Ok I can clearly see they are short so I’m patient. I’m watching dive through move along… I cashed out at 925 after waiting again 10-13 minutes to pay.

About 10 minutes in I ask the young lady hey is my order in the screen? Did it get bump off the screen? What’s happening? She proceeds to tell me theygotta do grub hub, door dash whoever first. The logic blows my mind that you have one in the lobby that you are ignoring but you can serve drive I did not get my food until 9:48 I ordered 3 flat breads and a luxe box. Basic order no special details not huge.

Why wait because the manager on duty was already in a crash out about whatever. Meaning that’s additional time for a refund. The wise thing would be to put a sign on the door MOBILE ORDERS ONLY or PICK UP ONLY .

Which tells me I need to go to drive through or somewhere else. 😡😡😡😡😡

navadia koepke

I have ordered multiple big orders $100+ and they Have all come out 100% correct and very quickly. The staff is always very friendly and understanding of the big order they have never made it a problem. The stores always very clean when I come in I really like going to this Taco Bell specifically because of the staff.

Atmosphere: 5

Food: 5

Service: 5

flokka1215

Not sure about the inside, restrooms or cleanliness because we were in the drive thru🤷🏾‍♀️

Food: 5

Service: 5

Antonio Roberts

I lost my receipt but I will never forget the wonderful experience I had. Yyze was a great help with my order. He was professional and so very kind. He made feel like I was more than a check, he made me feel like we was family. The food he brought was hot and fresh and satisfying. 5 stars for the business and 10 stars for Yyze his outstanding work ethics!!!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Cynthia Stallings

I was doing Uber delivery at this restaurant. Service was very slow. Excessive wait time.

Service: 1

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