The Cheesecake Factory

10260 Mid Town Pkwy, Jacksonville
(904) 998-9511

Recent Reviews

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Maurice Goulbourne

Cheesecake was overpriced and wasn't that good.

Atmosphere: 3

Food: 3

Service: 3

Aksh Majithia

Larry was a jit, taquitos were good

Atmosphere: 5

Food: 5

Service: 5

Jonathan Lopez

My family and I love this place, but it seems that lately the equipment they have, they don't really want to work... we arrived at the place and it was very quiet there was hardly anyone eating and many empty tables.. even so it took 50 minutes to serve us... very disappointing..

Atmosphere: 1

Food: 3

Service: 1

Michael Brady

For the most part the food was delicious. The spinach dip was a bit runny. The service though was awful! We are larger people and the hostess sat us at a table that wasn’t appropriate. We were very uncomfortable- zero shits given by the hostess. We had an amazing server at THAT table and when we asked the manager for a more comfortable table to dine at, that server took care of us even though we were moving out of their section. He told us “don’t worry, you’re getting an upgrade” - meaning a better server. NOT!!!!!! The new server started off okay, definitely not an upgrade, but passable. After he took our order he was gone. Didn’t follow up on drinks, didn’t follow up on food quality (we had to tell another server to take the spinach dip), we asked for only sourdough, he brought the regular basket with both breads, I asked for no celery in my drink, got a giant thick ol stalk, my son waited for like 20 minutes to get his lemonade,. When we brought some of these concerns to the server, he blamed the bar and that he was “busy with his tables”. Well what are we? Chopped liver? My wife ordered second drinks after practically tackling him to get his attention as he walked away, it took another 20 minutes. It was my wife’s birthday. And we let everyone know from walking in the door to the table. Zero shits given. The table next to us, who had our first server, was getting impeccable service! We interrupted our dinner to box up the food and leave, it was that bad. Told a manger on the way out - zero shits given. Never returning here again. Over $150 on dinner.

Atmosphere: 4

Food: 4

Service: 1

Jennifer Teeple

Love the Cheesecake factory.

Atmosphere: 5

Food: 5

Service: 5

Kelly Noble Sweat

Great atmosphere and exceptionally fast service for how busy they were. Loved the tiramisu cheesecake!!

Atmosphere: 5

Food: 4

Service: 5

Ben Aubin

Basically franchise food with flare.

Atmosphere: 3

Food: 3

Service: 3

Tom Schwab

Service excellent food was good but extremely overpriced. 4.95 for soda cost of maybe 30 cents pure greed will not return

Atmosphere: 3

Food: 4

Service: 5

custombuilder1

Our server, Myron(sp?), was the absolute best!
It was our daughters 16th birthday and chose TCCF. Nearly a fifty mile trip from our very rural town. Myron made our experience even better with exceptional service and by presenting our daughter with a magnificently decorated " Birthday Platter", of cheesecake and a hot fudge Sunday with lit candles. My kids experience was top notch. The food was great and deserves 5 stars, in addition, Myron deserves all the stars in our galaxy for making our very reserved daughters 16th birthday even better than anticipated.
Myron is more than a credit to his profession and we appreciate him.Period.
The Blair Family.

Atmosphere: 5

Food: 5

Service: 5

joshy rob

They were very patient with my grandpa and service was great.
However the crab appetizers are pretty bland and the buffalo chicken wings are more expensive and simpler than chicken spots. I get that it's for variety, but my meal was pretty average.

Atmosphere: 5

Food: 3

Service: 5

JOEY ARETINO

Always a good experience. Tiramisu is very good!

Atmosphere: 4

Food: 4

Service: 4

Josh York

The food was fairly decent but a tad pricey for the quality. The staff and service was very friendly and helpful.

Atmosphere: 5

Food: 4

Service: 5

Irina Kostyukov

One of our favorites!

Atmosphere: 5

Food: 5

Service: 5

Laura Lamb

Very nice restaurant however it is way too dark in there; I needed my phone flashlight to read the menu. They do offer something for everyone though, with a very expansive offering of different menu items.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Fried Macaroni and Cheese

Kelly Bodiford

I ordered a bacon cheese burger with everything, but they were out of tomatoes. They forgot to put the lettuce on my sandwich, so the waitress brought me some, but it was shredded cabbage. The burger was large, but it only had 2 small stripes of bacon. This was only the second time I've eaten actual food there & not just the cheese cake. I have to say it was disappointing, so I'll just stick to the cheese cake from now on.

Atmosphere: 3

Food: 2

Service: 5

Recommended dishes: Cheesecake Factory

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