Tijuana Flats

I stop here every time I get to Jacksonville. Friendly staff, great tacos. Love the variety of sauces at the sauce bar.

Atmosphere: 5

Food: 5

Service: 5

Food was good. Chips and salsa were great. Good price

Atmosphere: 2

Food: 4

Service: 4

Went to pick up a take out order, paid for it and waited 10 minutes while the food sat on the counter & the staff was in the back talking paying no attention
Asked about the food and the two girls working pretended like it hadn’t been sitting there and started laughing when we asked what the problem was
I asked to speak with a manager & they laughed again
the manager was incompetent & didn’t offer a solution
Restaurant needs new staff asap

Atmosphere: 1

Food: 1

Service: 1

Manager and staff were very friendly. Food was served quickly. Manager went above & beyond to make our experience pleasant. I would give more than 5 stars if I could. Oh, and the food was delicious.

Atmosphere: 5

Food: 5

Service: 5

Love this place. Tuesday taco & Saturday special for two, can't be beat. This is on my once a week rotation

Atmosphere: 4

Food: 4

Service: 4

The chef makes some dishes with really good, unique flavor, and fresh toppings. The quicker serve restaurant provides a decent, sharable inside. 🇲🇽

Meals
I enjoy their very large and filling bangin chicken tostadas with a small side of queso and larger side of salsa with extra chips. What would these super flavorful tostadas look like as the main part of a yummy provided meal for a crowd as they use Tijuana’s special, most popular sauce? Since the tostadas are good and not soggy fresh, I wish to be super hungry and able to eat the whole main meal as I take my time eating. I enjoy all the light topping with jalapeños on the side and request plenty of shredded lettuce.
🌽 🫓 🫘 🐥
🥬 🍅 🥛 🧀 🧅
🫕 💃

Their very large, filling, and scrumptious beef chimichanga is a really good chimichanga. There is plenty inside, a good bake, and the queso provides a nice topping. I ask for the dish wet style and wish to try jalapeños in a cup on the side. I accept all other listed toppings and really appreciate the good amount of fresh salad topping ingredients they provide. Also, I enjoy the provided small side of chips. I may need to request a small salsa. I am fine having slight leftover chimichanga to eat the next day but enjoy coming hungry with time to eat as I sit down and crave the meal.
🫓 🐮 🌿 🧀
🍅 🥬 🧅 🥛
💃

Their nachos look great and fresh with ground beef, refried beans, shredded cheese, queso, lettuce, sour cream, diced tomato, and diced onion with fresh jalapeño and fresh red salsa sweetly on the side.
🌽 🫓 🐮 🫘 🧀 🫕 🥬 🥛 🍅 🧅
💃

Info
I really appreciate their fresh ingredients. I wish their tacos were higher quality. Also, I wish the inside was a more peaceful, shared dining experience. The staff are really great when they are not too stressed.

Drink
For a special treat, I also really appreciate their healthy drink options. They have a great housemade strawberry lemonade and sometimes a few cane sugar Mexican Jarritos options. I enjoy pineapple the most.
🥤 🍓 🍋 💦 🧊
🍍

Atmosphere: 4

Food: 5

Service: 5

⭐️⭐️⭐️⭐️⭐️
If there was an Olympic sport for being a host, Sophia at Tijuana Flats would take the GOLD, the SILVER, the BRONZE, and probably invent a new medal just so she could win that too. From the moment I walked in, it was like being greeted by the Queen of Hospitality herself — except way cooler, because she did it with a smile that could light up the entire restaurant and probably half of Florida.

Sophia didn’t just seat us. No, no, no. She orchestrated an entire EXPERIENCE. She floated us to our table like some kind of taco angel descending from salsa heaven. She made us feel like VIP celebrities — honestly, I was waiting for paparazzi to pop out from behind the hot sauce bar.

Her energy? Immaculate. Her timing? Flawless. Her vibe? Somewhere between best friend, hype-woman, and professional customer service wizard. I’m convinced Sophia has superpowers, because how else do you explain someone making me feel THAT excited to sit down and eat burritos?

If the food was a 10/10, Sophia made the whole night a 15/10. Somebody give this girl a raise, a promotion, and maybe a lifetime supply of queso because she deserves it.

TL;DR: Sophia isn’t just a host. She’s THE host. The GOAT of Tijuana Flats. Don’t walk — RUN to this place just to be seated by her. 🌮🔥

Atmosphere: 5

Food: 5

Service: 5

Today near 5pm me and my family decided to eat here which we have many times before. We ordered our food the cashier was great until we an actually got our food. We received plain chips and dry food cold almost as if it had been sitting out for a bit we then asked for salsa which is regularly supposed to come with the food that we ordered but instead we were met with a price of an extra dollar for a tiny thing of salsa. That is insane we already spent almost 60$ on food yet we can’t have a bit a salsa to go with our food? We spoke with a worker named ema/emma to which was very rude and refused to give us any salsa nor even explain why the salsa no longer came with it. On top of the on that there were barely any chips in the plate and no sour cream which was supposed to be included while others around us received sour cream, queso, and salsa there’s no way this wasn’t discrimination since my family are full of poc. Disgusting horrible service never returning again lost a customer.

Atmosphere: 1

Food: 1

Service: 1

Today I went to this place and I asked for two tacos it was all normal at first but gave me plain chip, plain tacos, and I have to pay for sauce? Why is sauce money? Also there was this rude brunette girl named Emma she was highly disrespectful and gave horrible service.

Atmosphere: 2

Food: 1

Service: 1

Today at 5:20pm, a lady with brunette hair named ema was extremely rude and selective with us customers. We spent 60 on dry food that normally comes with salsa but she wanted us to pay an extra 1.15 for 1 salsa. Why offer chips with no salsa. Please make that make sense.

Atmosphere: 1

Food: 1

Service: 1

I took my family to Tijuana Flats yesterday for their taco Tuesday deal and after our experience I will never return. First the dining room was closed for plunging issues, which happens, but that was just the beginning. We ordered 2 taco deals and a small queso and it totaled $21. We asked the girl at the register why it was so much and she said because we got the drink and chips combo. We thought that was included in the $7.99 deal so we essentially paid $5 for a tiny queso. Then our food came out and we asked for more chips since we were charged for the addition combo. The girl who brought the food said that was a mistake and we shouldn’t have been charged for that, but then just walked away. We brought the food next door to eat and my husband’s order was wrong. He brought back his order and said he got 2 chicken tacos instead of one chicken and one beef. The manager took his box, opened it, took out the one taco and replaced it with a beef, and handed him back the box opened. Kind of grossed us out. All of that plus the food was smaller portions than when the deal was only $6.99 so it’s just not worth the money for the poor customer service and mid food.

Atmosphere: 1

Food: 2

Service: 1

Ordered the quesadillas with everything on them. The woman who rang us up came to our table later and said she forgot to charge us for my food, but she'd still put my order in. When I got my food it didn't have any toppings. I had to go up and ask for them. By the time I got the toppings, my food was cold. Wasn't a good experience.

Atmosphere: 3

Food: 3

Service: 2

I Love there tacos and they always have the best service! I will return for sure

Atmosphere: 5

Food: 5

Service: 5

Great dinner Friday night with the fam as usual! Manager was super hospitable as well.

Atmosphere: 5

Food: 5

Service: 5

Fast kind service. Great food. Loved it

Atmosphere: 5

Food: 5

Service: 5