Tommy Bahama Marlin Bar & Store

Visited 3 times now and never had a bad experience! The food and service is always on point. All the wait staff is so genuinely kind and so great at serving! Highly recommend the Nashville chicken sliders, ahi tuna tacos, coconut shrimp, and mai tai! Pretty much everything we’ve ordered here is delicious, but these were especially exceptional. (We dream about the frozen mai tai lol). Will definitely be back!!

Atmosphere: 5

Food: 5

Service: 5

They did well on their Espresso Martinis. It was 18$ I won't be doing that again.

Atmosphere: 3

Food: 5

Service: 3

We absolutely love Tommy Bahama Marlin Bar in Jacksonville! The food is always fresh, flavorful, and consistently delicious. The service is top notch every time; the staff is friendly, attentive, and truly goes above and beyond to make the experience enjoyable. We love this place so much. We regularly drive from Fernandina just to have lunch or dinner here. It’s always worth the trip! Highly recommend to anyone looking for a great meal and exceptional service in a beautiful setting.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ahi Poke Bowl, Hurricane Tots, Key Lime Pie, World Famous Coconut Shrimp, Blackened Shrimp Chopped Salad, Fish Tacos

Topped a beautiful evening with some Mahi Tacos and a nice drink in a tropical paradise here in Jacksonville, Florida! Really recommend this place, the people are nice and the clothing on the other side is of great look and quality.

Atmosphere: 5

Food: 5

Service: 5

Good experience. But you have to accept the diner service style. Not much attention to detail here

Atmosphere: 4

Food: 4

Service: 4

Easy to sneak in and out.. go to bar dont need to get in line, steak tacos

Absolutely fantastic place to hang out and have a cocktail.

Atmosphere: 5

Food: 5

Service: 5

I will start off by saying The food is very good. HOWEVER , the service is HORRIBLE . You start off by ordering when you go in, but they keep a tab open. Myself, my wife, and three children ordered our food and they said we would order our drinks at the table. After waiting 30 minutes, we finally stopped A server and asked if we could order drinks. Apparently, there are no designated servers, and everyone is running around like a chicken with their head cut off.. They took our drink order and left and then another server came back 10 minutes later to drop off our food. Still no drinks. We didn’t even order alcoholic drinks because we had our kids. The whole time nobody came up to us and asked us how our food was, if we needed anything else, if we needed our check, or if we want to refills. It’s really too bad. I won’t come back here again just because of the terrible service. The food is delicious though.

Atmosphere: 4

Food: 5

Service: 1

Recommended dishes: Ahi Tuna Tacos, Nashville Hot Chicken Sliders, Steak Tacos

Soooo I tried this place a few years back when it first opened here…was not impressed. Fast forward to now and I’m obsessed the food was amazing! Fresh! Extremely delicious! And the place is actually a vibe! Everything was 10/10 and I absolutely will visit again!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: World Famous Coconut Shrimp, Steak Tacos

The food was delicious, great atmosphere, live piano music, I recommend 💯

Atmosphere: 5

Food: 5

Service: 5

Fun place to hangout

Atmosphere: 5

Food: 5

Service: 5

The service was terrible. We waited over 20 minutes just for drinks and a server, and then had to wait more than an hour for our food. I think they should hire more servers so customers don’t have to wait this long.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Nashville Hot Chicken Sliders, Steak Tacos

As someone who personally knows Tony and Bob I can not believe the service I had. They forged my receipt and thought I wouldn't notice. Took three phone calls to finally get to the GM Shannon who showed zero remorse. Wolf's in sheep's cloth

Atmosphere: 1

Food: 1

Service: 1

I am a local to Jacksonville, and have frequented the town center throughout the years - I have never been crazy about the Marlin Bar. Visiting for lunch on Wednesday to break up my work day, I ordered at the counter, and decided to wait to tip in cash until after the service was provided, so I wrote a — as the tip, totaling the bill to be the original amount (~$30)

I ordered 2 tacos ($17) and a side of fries ($8) along with a coke. My food came out ~15-20 minutes after my coworker's food, the fries were soggy, and my soda was flat - all in all not impressive quality for the price and hardly any service was given.

By Friday, I get a notification from my bank asking if I left a ~30% tip, making my total bill ~$40. I called on Friday at 10AM, spoke with Antonio, and he let me know he'd follow up after speaking to another manager.

3PM rolls around and I called back, this time more upset, stating that this is fraud and there is yet to be a resolution, he passed my conflict over to Nicole who told me since the GM was off, she couldn't process a refund, and she'd have to call me back the following day. It has been 2 days and I haven't received a call back, or a resolution. Highly disappointed in not only the service and quality from when I was physically at the restaurant, but now their lack of communication + resolution to my issue, which involves them stealing $ from me.

UPDATE: I called Marlin Bar back for the third time now, being that there was no update, and spoke with the Bar Manager, Shannon, who held no remorse or sympathy. She did not apologize once, and all she said was that 'the refund is processing and depending on my financial institution I will see it in 2-3 business days. Is there anything else I can help you with?' I told her that she seemed unbothered about the situation, not apologizing for it happening to begin with, or the lack of communication, or how they will prevent this moving forward ensuring a satisfactory resolution. I have worked in retail for 10 years and the customer service was nonexistent. I will not be returning here and encourage any customer to look at their transaction to ensure they're not being charged the wrong amount.

Atmosphere: 1

Food: 1

Service: 1

It was about closing time, but I will be sure to stop back, for their oyster bar. Just after picking out a new sport coat.

Atmosphere: 5