The employees are slow and always manage to forget something from the order.
Food: 4
Service: 3
Ray Maudlin
This location always gets my order correct.
Atmosphere: 5
Food: 5
Service: 5
IJustParkedJimin
This Tropical Smoothie is a pretty good one compared to the others that I’ve been to but something bad had happened me recently. I was drinking my smoothie and I felt something that felt like seeds at first. Then it started getting sharper so I take a piece out of my mouth and I see sharp plastic shards in my smoothie. Now I’m not sure if they left something in their blender but it’s the fact that there was a lot of plastic in my smoothie. I decided to whisk out most of the plastic so I could at least enjoy the smoothie which you can see in the photo I provided. This place is good but this experience wasn’t so nice.
Atmosphere: 4
Food: 2
Service: 4
Timothy Morris
Love the peanut butter cup. They always make it
Atmosphere: 5
Food: 5
Service: 5
Miranda Kim
Marcella is a customer service machine! Watching her accurately take in store orders, drive thru orders and answering the phone all while being so sweet and nice is super impressive. I appreciate you Marcella! My food and smoothie came out so fast and perfect. Thank y’all so much!
Emily
Slow service. The girl today didn’t even look up or acknowledge I was there.
Sherry Czerniejewski
It was good, but they never have enough of their seasonal smoothies. Summer was not even half over & already they have sold out the summer smoothie, Watermelon Mohito! Now I can only hope it comes back 10 months from now for next summer. Until then, I won't be back.
Melissa Martinez
The staff greeted me first thing. They were friendly and my smooth and flatbread sandwich was amazing!
Katherine
They are fast. I prefer to use the app. I know technology has a way of disconnecting humans but in this case I think the app allows for such a busy store more time and not be so rushed. Each time I use the app, when I walk in my smoothie and food are done and perfect.
I used to love tropical smoothie and this location used to be really great. It has sucked so bad lately. The past month you go there around 7pm they will say they are not serving food. Then tonight I went up there. The lady working had the biggest attitude like she didn't want to work. She was saying how d*** the people in the drive through ordering were. Then I got my 1 year old twins a meal. Got home and the sweet potatoes were ice cold literally ice. I could not even feed them the food. Very disappointing after I spent 30 dollars on food. The quesidilla wasn't even cut up.
Kayla Curtis
Sad to write this as I work in the medical office up the road and this was my favs but after tonight I will be discouraging anyone to visit this location further. I stopped tonight I was the only one there I always expect at least a 20 minute wait the staff is always slow…but I ordered a smoothie the girl ordering cut me off and didn’t add it to my ticket. Ordered a chicken quesadilla, the wrong stuff was inside and they threw it upside down I’m the box so the entire cheese and tortilla were glued by the time I arrived to work. Then the wrap…one of my faves. The eggs were huge bricks that were ice cold the cheese wasn’t melted and no meat??? It was completely inedible. If I’m going to pay almost $13 and wait 20 minutes for this little bit of food I expect a little more. Called the store no offer of apology just told they would remake. I was already back from lunch and didn’t have time to wait an additional 20 minutes so I went 12 hours with no food. I’m glad the employees felt really bad…not.
Chris Cook
I showed up to the store at 8:34 (per my text messages) I was told the inside was closed and to get in drive thru line. I thought cool no problem only 3 cars there. Sat there and nobody moved until 8:55 when a girl came out and said I wouldn’t be served because the other people in front of me had been there for a long time and there was only 2 people working. First google review ever at 29 years old.. Sorry service, I clearly saw at least 3 people working and I went to smoothie king where there was one other in line and had my smoothie before 9. Absolutely sorry workers
evan gaw
This place is amazing. Monday through Friday 7am-9am they do 3.99 smoothies. Friendly smiles. I will be back.
Nicholas Griffith
The cashier has the biggest attitude, and gets my order wrong every single time I go there, don't even waste your time until she gets fired
BANGIN!!!
Atmosphere: 5
Food: 5
Service: 5
The employees are slow and always manage to forget something from the order.
Food: 4
Service: 3
This location always gets my order correct.
Atmosphere: 5
Food: 5
Service: 5
This Tropical Smoothie is a pretty good one compared to the others that I’ve been to but something bad had happened me recently. I was drinking my smoothie and I felt something that felt like seeds at first. Then it started getting sharper so I take a piece out of my mouth and I see sharp plastic shards in my smoothie. Now I’m not sure if they left something in their blender but it’s the fact that there was a lot of plastic in my smoothie. I decided to whisk out most of the plastic so I could at least enjoy the smoothie which you can see in the photo I provided. This place is good but this experience wasn’t so nice.
Atmosphere: 4
Food: 2
Service: 4
Love the peanut butter cup. They always make it
Atmosphere: 5
Food: 5
Service: 5
Marcella is a customer service machine! Watching her accurately take in store orders, drive thru orders and answering the phone all while being so sweet and nice is super impressive. I appreciate you Marcella! My food and smoothie came out so fast and perfect. Thank y’all so much!
Slow service. The girl today didn’t even look up or acknowledge I was there.
It was good, but they never have enough of their seasonal smoothies. Summer was not even half over & already they have sold out the summer smoothie, Watermelon Mohito! Now I can only hope it comes back 10 months from now for next summer. Until then, I won't be back.
The staff greeted me first thing. They were friendly and my smooth and flatbread sandwich was amazing!
They are fast. I prefer to use the app. I know technology has a way of disconnecting humans but in this case I think the app allows for such a busy store more time and not be so rushed. Each time I use the app, when I walk in my smoothie and food are done and perfect.
Restaurantji Recommends
I used to love tropical smoothie and this location used to be really great. It has sucked so bad lately. The past month you go there around 7pm they will say they are not serving food. Then tonight I went up there. The lady working had the biggest attitude like she didn't want to work. She was saying how d*** the people in the drive through ordering were. Then I got my 1 year old twins a meal. Got home and the sweet potatoes were ice cold literally ice. I could not even feed them the food. Very disappointing after I spent 30 dollars on food. The quesidilla wasn't even cut up.
Sad to write this as I work in the medical office up the road and this was my favs but after tonight I will be discouraging anyone to visit this location further. I stopped tonight I was the only one there I always expect at least a 20 minute wait the staff is always slow…but I ordered a smoothie the girl ordering cut me off and didn’t add it to my ticket. Ordered a chicken quesadilla, the wrong stuff was inside and they threw it upside down I’m the box so the entire cheese and tortilla were glued by the time I arrived to work. Then the wrap…one of my faves. The eggs were huge bricks that were ice cold the cheese wasn’t melted and no meat??? It was completely inedible. If I’m going to pay almost $13 and wait 20 minutes for this little bit of food I expect a little more. Called the store no offer of apology just told they would remake. I was already back from lunch and didn’t have time to wait an additional 20 minutes so I went 12 hours with no food. I’m glad the employees felt really bad…not.
I showed up to the store at 8:34 (per my text messages) I was told the inside was closed and to get in drive thru line. I thought cool no problem only 3 cars there. Sat there and nobody moved until 8:55 when a girl came out and said I wouldn’t be served because the other people in front of me had been there for a long time and there was only 2 people working. First google review ever at 29 years old.. Sorry service, I clearly saw at least 3 people working and I went to smoothie king where there was one other in line and had my smoothie before 9. Absolutely sorry workers
This place is amazing. Monday through Friday 7am-9am they do 3.99 smoothies. Friendly smiles. I will be back.
The cashier has the biggest attitude, and gets my order wrong every single time I go there, don't even waste your time until she gets fired