Tropical Smoothie Cafe
11900 Atlantic Blvd Suite 228, Jacksonville
(904) 564-4784
Recent Reviews
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Employees are too busy flirting with each other to get your food out. I went on Wednesday May 28th around 7. Might I add the store was not too busy at this time. I had mobile ordered and my quesadilla was in the shelf but my smoothie was fully made sitting in the kitchen while the employees were either busy working or the two that were busy flirting with each other. I was ignored and walked by until I asked the girl who was flirting if she could give me my smoothie. She did so with an attitude. When I took a sip the smoothie was already runny. The only thing that seems to run well in this location is the drive thru.
Had Nutella acai bowl ~~DELICIOUS!!!
Emily W. is incredibly rude, she rushed us and kept disrespecting my mother and had a rude tone and attitude the whole time. People should be able to come here and have a pleasant experience, not be rushed out by employees because they don't want to work.
Just picking up a smoothie for a friend at the hospital up the street. Good healthy option close to this. Great customer service as well. Nice group of kiddos.
Extremely SLOW. Left after waiting over 15 minutes.
Just found a huge clump of hair in my food. Thanks, guys.
And a free smoothie Tmobile Tuesdays , Sunrise Sunset high vit C and A.
Exceptional service, Sara is a great cashier and the food was ready fast. Words cannot begin to describe the perfection of the sandwich. To say the least, it made my day. I’ve been going through a lot and that hot sandwich melting in my mouth turned my whole week around. This Tropical Smoothie has definitely earned my business for the foreseeable future!
I’ve been coming to this location since I was in middle school since they’re right by my house. They used to be wonderful, but recently they’ve gone so far downhill. From service being so slow (it taking 10-15 minutes for me to get a smoothie from the drive thru) or not giving me what I paid for or awkwardly hinting at them getting tips when I have to stand to make an order. I ordered ahead because I can’t wait around and get to work on time and this is what they gave me. A smoothie not filled all the way and the cup broken when I paid $8.16 for it. I always sub bananas for extra strawberries and this is not the first time I’ve had this problem with Tropical Smoothie. As per the photos on two separate occasions. Frankly about to give up and stop coming all together because this is getting ridiculous.
Went to TSC around 7am this morning. The lady who was working the d/t window was personable and friendly. Great customer service!
Restaurantji Recommends
The place looks filthy and how is there no variety of sizes. Go to smoothe king its better.
Rush hour with the drive through 5 cars deep I was able to place an order and eat within 7 minutes. Amazing- the amount of food you get has gone down considerably since a year ago. This was the all American wrap
Brandon is pretty awesome
Always a great spot for a smoothie. You MUST try their new pork slider snack! It’s AMAZING!
Atmosphere: 5
Food: 5
Service: 5
Great experience today! I think her name was Sara at the drive thru. She was so amazing and had great energy. She made my day.
Atmosphere: 5
Food: 5
Service: 5
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