Wasabi Steak House

10206 Rivercoast Dr, Jacksonville
(904) 997-6528

Recent Reviews

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June Mun

Best hibachi place ever. Very fresh sushi, loved Madai so much, it is MUST try! Had so much fun with chef, and of course food was amazing!

Atmosphere: 5

Food: 5

Service: 5

Alicia Haywood

I definitely wouldn’t have this place as my first pick to come for dinner. The food was good. The service was ok. The overall atmosphere was absolutely awful. It smelt so bad when I walked in. I wanted to walk right back out. I just felt like the place was very dirty. I do understand that there is a lot of cooking going on, but they need to keep up on the cleanliness of this place.

Atmosphere: 1

Food: 4

Service: 5

Wolf 904

Very warm and friendly atmosphere 😊 food was great will be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp \u0026 Teriyaki Chicken, Salmon Roll

Tony Davis

Food was tip notch, as was the service. Fun for the younger kids.

Atmosphere: 5

Food: 5

Service: 5

Dalena Adams

We used to really like this restaurant but the consistency just isn't there anymore. The steak had an awful taste tonight and we even upgraded to the filet. The prices are just to much for inconsistency. Also I just can't justify spending $17 on a kids meal plus extra for a drink at $3.50 for a 5 year old. Wish we would have checked in to that before we went. We normally do not have children with us when we go.

Atmosphere: 3

Food: 2

Service: 3

Chris Hamilton

Great food experience the chef and staff were excellent. They dont serve noodles with the dinner and I really wanted noodles with my hibachi but the fried rice was very nicely done. Overall good experience and good food. A little pricey though so best for special occasions.

Atmosphere: 5

Food: 4

Service: 5

Liza Quarles

If you make it past the horrible smell at the front door/bar area it was nice.

Atmosphere: 3

Food: 4

Service: 3

Angie Smith

The manager is so unprofessional and runs around the restaurant screaming like a kid having a tantrum. I saw her make a server cry. For the prices you pay here, this is not the experience you should be having. Food isn’t terrible but it was so uncomfortable I wouldn’t choose to come again. I think the managers name was Julie?

Atmosphere: 2

Food: 3

Service: 5

Denise S

Great time here except some lady that came out harping at us about making 2 people move that we never asked to move. She had no idea what she was talking about. And their leaky ac. The cook was fun. & the food was great!!! We otherwise enjoyed my uncle & cousins birthday night out at Wasabi's. This woulda been 5 stars except for the seating general manager captain 🙄👊🏾🤛🏽

Atmosphere: 4

Food: 5

Service: 4

Cara Adams

This is a great place to eat. The food is so delicious. Large portions we had leftovers that we enjoyed later that night.

Atmosphere: 5

Food: 5

Service: 5

jackie miller

I had a very disappointing customer service experience during my visit. Unfortunately, Julie was extremely unprofessional—cold, dismissive, and lacking basic courtesy. With so many similar businesses nearby, I would expect a much higher standard of customer care. I hope management takes this feedback seriously and works to improve the customer experience.
Will definitely not be going back!

Atmosphere: 3

Food: 3

Service: 1

Sparkle Cright

The food was good but mannn that smell coming from the bathroom is horrendous you could tatse it in your food it was so bad. They make a good bulk of money from the community there is no way they should be running a place under these conditions. We had to leave because the smell was so bad my kids had to use the restroom but could not use theirs because if the horrific smell seeping out of the stalls all ova the restaurant 🫨😵‍💫🤢🤮🤮🤮🤮🤮

N Young

The quality of the food was not the same and it was bland.

Atmosphere: 2

Food: 2

Service: 5

Peaches Smith

Dark and consumed with the noise from cooking and a bunch of chatter from customers. If it's going to be dark, a little soft music would be more relaxing... like jazz or instrumental play.

Atmosphere: 4

Food: 5

Service: 4

D Caldwell

Sadly this was the worst Japanese Steakhouse I’ve ever been to. Now my favorite is the classic Benihana and I know not all are to this standard (and yes they are the gold standard), but there was just about nothing redeeming about this place except the service. Our server was very sweet. But they also had no bags to give us for our four two go boxes because they ran out. As a family who walked, this really sucked. My favorite part of hibachi, the fried rice, was so bad that I regretted ordering double and was so thankful I hadn’t ordered triple as I sometimes do at other places. Even a resident of this state who loves this place agreed the rice was not good today (so maybe it was a fluke?). Our chef was also FANTASTIC and it wasn’t his fault the recipe they use was blah. They don’t even offer garlic butter nor lobster which was very disappointing. I will say their offerings of fried sushi were extensive so I appreciated that. My mom lives here and said she would never go back and I definitely will not.

Atmosphere: 3

Food: 1

Service: 4

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