Wendy's
10101 New Berlin Rd, Jacksonville
(904) 337-4119
Recent Reviews
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Stopped for breakfast and they said they had no food. It was far off the interstate too so a total waste of time.
The staff was not having a good night.
Atmosphere: 2
Food: 2
Service: 2
Worst service I have ever had. Please hire some people that are not high the whole time at work. Smoking and getting high in the parking lot then coming and not wanting to help actual paying customers is not ok at all.
Atmosphere: 1
Food: 1
Service: 1
Get ready to wait forever and deal with rude staff. Food is decent. All staff moves slower than a sloth. They are all too busy talking or standing around to do their job.
Atmosphere: 1
Food: 1
Service: 1
The young man at the counter was very nice. The bathroom had a huge disabled person stall with a sink within. The bathroom needed some attention. The fries were old and cold.
Atmosphere: 1
Food: 1
Service: 5
Nice guy. Pricey
Atmosphere: 3
Food: 3
Service: 5
Fast, hot, and accurate!
Atmosphere: 3
Food: 4
Service: 5
Horrible. Tried to grab a few jr cheeseburgers for the kids before we went trick or treating on Halloween and they made all of them wrong. All they had was cheese and meat no pickles or condiments. On top of that when I walked in not a single hello or how can I help you. This was a mobile order that I placed 15 min prior to arriving but yet it wasn’t done when I got there. Fries were also cold and not salted. I’ve been going to this location for years now but that’s the last time and you would think it would be slightly better since they did a remodel of the interior recently .
Be grateful you have a job people or if you don’t like it get a better education, but don’t take it out on customers because your life is miserable. Every employee at that location needs training at home and at work.
Atmosphere: 5
Food: 1
Service: 1
Food was horrible! Fries was cold and burger was not done!! Only thing I could do was drink coke. This Wendy's was horrible!!!
Atmosphere: 1
Food: 1
Service: 1
Great place to stop before or after cruise from JaxPort
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was horrible and service was even worse. Out of food or it was frozen.
Atmosphere: 1
Food: 1
Service: 1
Very unprofessional staff who took forever to come to mic and was walking around with a straw in mouth the entire time. My burger also had no cheese on it...when it was just supposed to be cheese and bacon...sad.
Atmosphere: 1
Food: 2
Service: 1
this place will rip you off if your not careful and will over charge you for each item please becareful or dont go here
Atmosphere: 1
Food: 5
Service: 1
I wish it were possible to leave 0. Just close this location. Horrible staff horrible food and 0% customer service. Unbelievable. DO NOT WASTE YOUR MONEY HERE!
Atmosphere: 1
Food: 1
Service: 1
The food was always fine, but the service was a bit lacking. While I can appreciate that food service workers have an incredibly hard and undervalued job, these workers just seemed borderline hostile both times I visited.
Atmosphere: 3
Food: 5
Service: 3
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