Wendy's
12135 Lem Turner Rd, Jacksonville
(904) 768-5965
Recent Reviews
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Ms. Larnarisa on 2/18/2025 @ 3:53pm. She was the most cheerful Wendy's worker I have encountered. I really hope that she receives the employee of the month or the year. She was very helpful. I love her spirit. I hope that she can read this!!!!
Atmosphere: 5
Food: 5
Service: 5
Service is slow, workers are uninterested
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Hamburger, French Fries
The manager was obviously struggling with the employees. Seemed like at least 3 of the people who were working up front had no clue what to do.
Atmosphere: 3
Food: 4
Service: 2
I went there for a drive through for some employees to tell me that they are on break. Not only did I not ask but it was incredibly unprofessional and rude. It was only one person working inside. "Bless their heart." After a few more visits like this I can't see why this location is even open at this point. I go out of my way to the Park street location for good service. When this location ceases to be it will be too soon.
Atmosphere: 1
Food: 1
Service: 1
The bathroom was absolutely appalling. There was a mixture of diarrhea and blood on toilet seat , along with scattered toilet paper. It smelled like skunk weed butt and obnoxious amount of perfume that nearly knocked me out. I couldn’t hold my breath long enough to even go back out the door. This place needs a serious deep clean and some major attention
Lobby was closed at 7 pm, but the drive thru was open. The gentleman at the window was pleasant, and that was the only good thing about the visit. Sandwich was hard like it was warmed in the microwave. Fries were just before turning cold. They were out of Coke, so I ordered sweet tea. It was the second good thing. Almost $13 for food that I threw away.
Food: 1
Service: 5
On a sale of 1-10, I give this place a 4.2 the bun wasn’t enjoyable at all and the meat looked picture perfect but it was only good. Not bad but not great either. Atmosphere was good, staff was friendly and fast but the food lacked flavor.
Atmosphere: 4
Food: 3
Service: 4
The team at my local Wendy's is amazing. They are fast,efficient,and friendly despite always being so busy. I never wait long for my food, and it's amazing watching them work as one perfect unit behind the counter.
Atmosphere: 5
Food: 5
Service: 5
I only stopped by to try the new Salted Caramel Frosty. I wasn't aware that it was much too thick for the straw the restaurant provided. It was comparable to getting that rich man through that needle's eye. Not impossible but extremely unlikely. I was unable to taste my Frosty until it thawed. I was driving so I couldn't use the spoon and drive safely at the same time. By the time I arrived home my Frosty was less than FROSTY. It'll probably be best to enjoy your frosty while still at the Wendy's unless of course, you have a driver. I'll give it 3 stars because logically they should provide wider straws for the patrons that may need to sip while driving. Somebody's gotta drive, right ?!! Ask ⭐💵 they understand the logistics between preparing a drink and allowing the consumers to consume it, properly.
Atmosphere: 3
Food: 3
Service: 3
This Wendy's should be closed. Orders wrong, food cold, and food bad. These 5 star reviews have to be friends or employees. All the others are 1 star and it would be -10 if I could. Do yourseek a favor and go somewhere else.
Restaurantji Recommends
Drive thru was real sloooooooowweee
Atmosphere: 2
Food: 3
Service: 2
Literally one of the slowest/worst Wendy’s I’ve been to. Very slow. Lobby doesn’t smell great either .
Atmosphere: 1
Food: 1
Service: 1
Disgusting place to eat the carpet yuk we entered smelled molds yuckkk place… DO NOT EAT HERE WE GOT SICK AFTER WE ATE HERE.. do not order the burgers 🍔 naah.
Atmosphere: 1
Food: 1
Service: 1
Had a breakfast baconator sandwich this morning. The egg was cold and looked like it had old crusty cheese from another sandwich, the sausage was barely warm, cold cheese and hot bacon. 2 hours later I threw it up.
I tried calling the store to complain, no answer from the phone. Just kept ringing.
I’ve eaten here a few times before and never had an issue before. After this one, I’ll eat at the hot dog food truck in front of HD.
Food: 1
This has got to be the worst Wendy’s I have ever been to every time I come here they never take debit or credit cards the restaurant is always nasty and the employees are standing outside smoking weed not in uniform and wearing house slippers someone needs to shut this place down it’s a hazard and management does absolutely nothing about it this place is very disgusting
Atmosphere: 1
Food: 1
Service: 1
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