Wendy's
9510 Applecross Rd, Jacksonville
(904) 265-2596
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
This store SUCKS, every time I go here they never have the Taco salad, Never, this made the 5th time I've ordered and they did not have. And they never have the crunches for the caramel crunch š”š”
Maybe keep up with your inventory better, ill drive 20 min further, than to go here ever again, DONE!!!
Atmosphere: 1
Food: 1
Service: 1
Rude employees and they playing around and carrying on like a bunch of kids with no home trainingā¦food gross., donāt waste your time or money.. at least with this location.,.
Atmosphere: 1
Food: 1
Service: 1
Came in today just a few mins ago and the MANAGER refused to honor boo book coupons that donāt expire until the 31st of this month and today is only the 10th! Donāt sell the coupons if u are not going to honor them! On top of that thereās always been issues at this location over the years so donāt believe the good reviews bc they can post their own reviewsā¦this place is trash and this is the last time I eat at any Wendyās bc on top of this issue anytime Iāve brought in the coupons THAT THEY SOLD TO ME, these peons ALWAYS roll their eyes and act like itās a problem and Iām taking this issue to the bbb
Atmosphere: 1
Food: 1
Service: 1
They took a really long time to make the order and there were only two customers there in drive thru. From when I ordered until when they brought it out it took 21 minutes.
Atmosphere: 4
Food: 4
Service: 3
I had a bad order, called the store and spoke to Kathy (Manager). She took care of my problem right away. She was very sincere, empathetic and courteous. Thank you
Atmosphere: 5
Food: 4
Service: 5
Best fast food burger! Frosty awesome.
Atmosphere: 5
Food: 5
Service: 5
I wish they fries š were hot, but everything else was perfectly tasty.
Atmosphere: 5
Food: 5
Service: 5
This store is terrible, food out of Wendy's quality standard and rude employees in the drive thru, I will definitely not buy there again.
Atmosphere: 1
Food: 1
Service: 1
Bread was hard..nuggets overcooked..won't go back to this location
Atmosphere: 2
Food: 1
Service: 2
I really appreciate whoever took my teenage daughter's order completely ripping her off on 8/17/25. I sent her there for 3 $5 fill ups and 5 cheap hamburgers. They charged her $5.89 a piece for a Dave Single. You knew what you were doing. Now, I won't ever come back.
Restaurantji Recommends
Food is good but they tell you to go o reverse and back up so it doesn't mess up their time... just do your job right and the customer wouldn't have to do that. They said they dont have egg ready so we didn't order nothing with eggs and they still took forever!!!!
Atmosphere: 3
Food: 4
Service: 4
I lovecthis Wendy's!! It's the only one I come to everyone I've ever encountered at the drive thru has always been kind and energetic!!! I've never had to wait for my food it's always ready and hot!
Food: 5
Service: 5
Once again, this place has poor service and take forever. How long does it take to walk out two 4 piece chicken nuggets kids meals. More importantly, why ask me to pull forward for that. The only reason I didnt reverse to the window was because cars were in line and I didn't go in because I didnt want to take my kids out. Then, a young guy was sent out to ask what I was waiting for. He had the food in there the whole time and the person taking orders just ignored him when he tried to ask her about the order. Not sure where the confusion was, but do better. It's too hot for this. The service is always off.
Atmosphere: 1
Food: 3
Service: 1
āCan you back up to the second window?ā IYKYK
Atmosphere: 2
Food: 3
Service: 3
Shauna was very nice and welcoming to our visit,thanks so much!!!
Loading...