Wendy's

9510 Applecross Rd, Jacksonville
(904) 265-2596

Recent Reviews

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Charlotte Stephens

This store SUCKS, every time I go here they never have the Taco salad, Never, this made the 5th time I've ordered and they did not have. And they never have the crunches for the caramel crunch 😔😔
Maybe keep up with your inventory better, ill drive 20 min further, than to go here ever again, DONE!!!

Atmosphere: 1

Food: 1

Service: 1

Sunless TropicalTans

Rude employees and they playing around and carrying on like a bunch of kids with no home training…food gross., don’t waste your time or money.. at least with this location.,.

Atmosphere: 1

Food: 1

Service: 1

Michelle

Came in today just a few mins ago and the MANAGER refused to honor boo book coupons that don’t expire until the 31st of this month and today is only the 10th! Don’t sell the coupons if u are not going to honor them! On top of that there’s always been issues at this location over the years so don’t believe the good reviews bc they can post their own reviews…this place is trash and this is the last time I eat at any Wendy’s bc on top of this issue anytime I’ve brought in the coupons THAT THEY SOLD TO ME, these peons ALWAYS roll their eyes and act like it’s a problem and I’m taking this issue to the bbb

Atmosphere: 1

Food: 1

Service: 1

Joel Glynn

They took a really long time to make the order and there were only two customers there in drive thru. From when I ordered until when they brought it out it took 21 minutes.

Atmosphere: 4

Food: 4

Service: 3

Katharina Baker Corado

I had a bad order, called the store and spoke to Kathy (Manager). She took care of my problem right away. She was very sincere, empathetic and courteous. Thank you

Atmosphere: 5

Food: 4

Service: 5

Jose E. Serrano

Best fast food burger! Frosty awesome.

Atmosphere: 5

Food: 5

Service: 5

Theo Hawkins

I wish they fries šŸŸ were hot, but everything else was perfectly tasty.

Atmosphere: 5

Food: 5

Service: 5

Rosalice Mendes de Souza Fernandes

This store is terrible, food out of Wendy's quality standard and rude employees in the drive thru, I will definitely not buy there again.

Atmosphere: 1

Food: 1

Service: 1

Lamica J

Bread was hard..nuggets overcooked..won't go back to this location

Atmosphere: 2

Food: 1

Service: 2

Carson Armstrong

I really appreciate whoever took my teenage daughter's order completely ripping her off on 8/17/25. I sent her there for 3 $5 fill ups and 5 cheap hamburgers. They charged her $5.89 a piece for a Dave Single. You knew what you were doing. Now, I won't ever come back.

ricardo m

Food is good but they tell you to go o reverse and back up so it doesn't mess up their time... just do your job right and the customer wouldn't have to do that. They said they dont have egg ready so we didn't order nothing with eggs and they still took forever!!!!

Atmosphere: 3

Food: 4

Service: 4

Giannia Reid

I lovecthis Wendy's!! It's the only one I come to everyone I've ever encountered at the drive thru has always been kind and energetic!!! I've never had to wait for my food it's always ready and hot!

Food: 5

Service: 5

Alicia

Once again, this place has poor service and take forever. How long does it take to walk out two 4 piece chicken nuggets kids meals. More importantly, why ask me to pull forward for that. The only reason I didnt reverse to the window was because cars were in line and I didn't go in because I didnt want to take my kids out. Then, a young guy was sent out to ask what I was waiting for. He had the food in there the whole time and the person taking orders just ignored him when he tried to ask her about the order. Not sure where the confusion was, but do better. It's too hot for this. The service is always off.

Atmosphere: 1

Food: 3

Service: 1

Etianne Medina

ā€œCan you back up to the second window?ā€ IYKYK

Atmosphere: 2

Food: 3

Service: 3

Gaige Matiska

Shauna was very nice and welcoming to our visit,thanks so much!!!

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