Wendy's
9510 Applecross Rd, Jacksonville
(904) 265-2596
Recent Reviews
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Nobody knows what they’re doing in this place. Stood for 15 minutes at the register and nobody took our order. Just kept telling us to wait. They even messed up a bunch of other people’s orders. I do not commend going to this place at all.
Atmosphere: 1
Food: 1
Service: 1
We went to Wendy’s tonight and had an amazing experience. Patricia is absolutely the best. She is always happy to serve and loves what she does.. We have been in a lot of fast food restaurants and always have an amazing experience with Patricia. Wendy’s is our preferred restaurant because of Patricia. Thank you for Patricia for everything that you do. Happy holidays and Wendy’s you have an amazing employee…
Atmosphere: 5
Food: 5
Service: 5
Uncooked bacon....salty mushroom, no tomato. No lettuce, dry pickles..... nasty food.... I didn't eat it however it will be returned tomorrow...who eats uncooked bacon! on a dry bun
Atmosphere: 1
Food: 1
Service: 3
We went to Wendy’s tonight and had the best experience. Patricia was absolutely amazing. She had a smile on her face and was happy doing what she was doing. The manager was extremely nice as well and was very happy. And a great leader. Patricia, thank you for everything that you do for everyone. You are one in 1 million we really appreciate you. We will be Be back just because of you
Atmosphere: 5
Food: 5
Service: 5
Went into Wendy’s tonight and had the most amazing experience with cashier Patricia. Thank you, Patricia for everything that you do for everyone. You were extremely polite pleasant it was a joyful experience thank you Wendy’s and
Atmosphere: 5
Food: 5
Service: 5
Came for lunch today and food was fresh and hot. Spoke to management and i told them it was a great improvement from my previous experiences. They informed me they were working hard to better their times and customer service. Keep it up. Will come back again.
Atmosphere: 5
Food: 4
Service: 5
Must be under new management because I’ve seen huge improvements in quality of staff and food quality. It came out so fast I thought they must have got the order wrong but they got it perfectly correct! Good job to the folks at this location! Thank you!
Atmosphere: 5
Food: 5
Service: 5
It's ok. Really busy.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Junior Bacon Cheeseburger
Meat was just a little dry but basically everything else was great.
Atmosphere: 5
Food: 4
Service: 5
Wendys need an emergency staff training!!!! Rushhhh! What a hostile and unfriendly employee. Please do something about your staff and teach them how to treat customers.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
They need to CLOSE THIS PLACE DOWN! They are not making the food right & it shows. Why my food feel cold but you can tell it’s sitting out. When I looked at what we ordered we paid extra for a lot from the chill, drinks & all. If you guys don’t want to work please quit the job! Especially the night shift! Next time I’m taking pictures of those working because this needs to stop! Get people who can READ
Atmosphere: 1
Food: 1
Service: 1
We tried to go through the drive thru about a month ago and were told they didn’t have enough employees working to make food, I couldn’t understand why they were even open. Today we went through the drive thru and ordered two saucy nugget meals and a kids meal, not a big order! We were asked to pull forward to wait-it wasn’t even busy! An employee brought our food out a few minutes later, we checked our food and we were missing one of the fries. My husband went inside and told them-they gave him a bag with fries, not even the right size! We won’t be going back to this location-the people that work there do not have good customer service!
Atmosphere: 2
Food: 3
Service: 2
This is the SLOWEST Wendys EVER. They pull you through the drive through to keep their times down but let you sit for 30 minutes in the parking lot. ?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 6 PC Chicken Nuggets
IF I COULD GIVE ZERO STARS I WOULD…. The service is absolutely HORRIBLE!!!!! The ghetto staff is very clear!!!!! They are horrible they are disrespectful and they could care less… they threw the food in the bag with missing stuff, she rushed us she was nasty and laughing like it was funny… go inside and it’s disgusting in there and smells like mildew bad there are flies all over the place the counters were wet and dirty! We were not the only ones to go in there were several customers coming in complaining and asking for refunds and with wrong orders… the manager could not figure out how to do a refund waited 10 minutes for her to figure it out… STAY AWAY FROM THIS PLACE!!!!! It needs to be closed down and restaffed with people who have respect and common sense… this is not somewhere we will ever go back to ever… they couldn’t even pay me to go back there…. Beware this is the most run down ghetto Wendy’s
GIVE IT ZERO STARTS I GIVE IT WARNINGS I GIVE IT NEGATIVE SCORES ALL ACROSS THE BOARD…
Atmosphere: 1
Food: 1
Service: 1
So I ordered at 10:45p and I was the only one in line. I ordered a $5 biggie bag and got my food at 11:15. It took 30 minutes for a biggie bag smh. When they finally decided to bring my food out, the employee says I have to get out my car and get my food because the door is locked. Once I check my food, my fries were cold and hard, my nuggets were out the box, and they gave me honey mustard instead of the BBQ sauce I specifically asked for. Just ridiculously lazy effort on the whole staff. Please don’t eat here if you’re hungry because you might starve to death before you get your food and it’ll be inedible once you get it. Worst Wendy’s I’ve ever been too and wild. Would NOT recommend it to my anyone or even a pet!
Atmosphere: 1
Food: 1
Service: 1
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