Wendy's

1616 University Blvd S, Jacksonville
(904) 725-7996

Recent Reviews

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Mikayla Culp

Waited 15 min for a burger I never got. They gave us a plain chicken sandwich and I was in a rush and didnt have time to keep waiting. Fries were almost cold and dry too

Atmosphere: 3

Food: 2

Service: 3

Dianna Langford

Great place to eat the people that were very friendly and nice

Atmosphere: 5

Food: 5

Service: 5

Soso Harris

Why are your staff so rude? I sat in the drive-through for over five minutes, and when I politely asked how much longer it would be since I had to get to work, the girl came back with a full attitude. “Well we’re short-staffed, so you can go somewhere else if you don’t want to wait.”

Like excuse me, I’m not the reason you’re short-staffed. Take that up with the owner, not the customers.

Atmosphere: 1

Food: 1

Service: 1

Robert Myers

Thank you for honoring Veterans Day and making my food and coffee hot and delicious! For the drive through lady that told me thank you for serving, you are a wonderful person and you made my day better.

Atmosphere: 5

Food: 5

Service: 5

Treeah Panacean

They use to be good… now you’re lucky if you get your dipping sauce and every time I go there, they say the same thing oh we’re out of barbecue sauce we’re out of honey mustard they’re always out of something and the tea used to be really good now you’re lucky if you get sweet tea, they always give you the wrong thing

Atmosphere: 2

Food: 2

Service: 2

James E

I didnt get food because the women who does the drive through is rude rude rude. Why would I buy anything with that kind of service. Best if luck staying in business because it looks like no one goes there.

Service: 1

Benjamin Smith

Lets see, we were lied to twice by the staff. We ordered out food and paid online, the website said to retrieve the order by going through the drive through. They left us sitting at the speaker for five minutes and told us to pull to the window. Then we were told we had to come inside so they could check the weight of the order. Lie #1. Went inside where they bagged the order and didn't put anything on any scale. Lie # 2 is the fact the lady who did the order said she checked it twice and everything was in there an then sealed the bag. We were missing both an order of fries and an order of nuggets. The staff was rude and discourteous in every way and if I could give ZERO on the stars I would. AVOID THIS WENDYS.

Atmosphere: 1

Food: 1

Service: 1

Tayla Young

Worst Wendys ever and not sure why this location is open. I and every other person got pulled to mobile orders to wait 30 + minutes for drive through orders. My $10 salad was given to me with np chicken, lol - kids meals with no drink or straw, no dressing for salad then given the wrong dressing in discrete. The manager is legit incompetent. She is always so happy to give lazy, poor customer service. Get a new staff or close the location, simple

Atmosphere: 1

Food: 1

Service: 1

Robert Perry

Really old location. Chicken sandwich was dry. Place needs to be refurbished asap .

Atmosphere: 2

Food: 2

Service: 3

Kevin Adams

Ordered Dave's double combo with sweet tea. They were out of the right cup size and had no sweet tea. Got my food quickly and left. Decided to eat in the car. Fries were overdone but not a problem. Took a bite of the burger- black but edible. But I paid for a double so back to the counter. They added a burger to the single I had opened and took a bite from instead of serving a fresh burger made correctly. Asked for ketchup since none was in the bag. Was handed 2 packets, slimy/sticky from whatever dripped onto them. What a mess. As I cleaned them off before heading back out to the car I remembered why I never go to Wendy's any more.

Atmosphere: 3

Food: 1

Service: 1

princerafiki

SUPER SLOW. 9/13/2]25. Couldn't wait.

Service: 1

Big_fathers

No words this place blew my mind ,amazing customer service they are very generous and I am coming here everyday 🔥🔥🔥

Atmosphere: 5

Food: 5

Service: 5

M Iqbal

THE FROSTY IS BOOTILISOUSE I WOULD KILL FOR IT(just joking) I RECOMMEND THE FROST WOTH THE FRIES TRY TS OUT

Atmosphere: 5

Food: 5

Service: 5

Mr. Pug

Love a good frosty

Atmosphere: 4

Food: 5

Service: 4

Jeph

People here are great, service is good, atmosphere is cool.. without annoying music and has charging outlets. Thanks, y'all!

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