Wendy's

3910 University Blvd W, Jacksonville
(904) 265-0890

Recent Reviews

Charles Jones

This is a mixed review that ends on a good note. 1st the apple pecan salads are delicious that being said on to customer service. When I arrived to order takeout there was a gentleman at the counter who seemed like he was ready for our order and there was a young woman with a reddish colored weave with her back to the scenario counting money. So, I proceeded to order. The woman with the weave said in a snippy tone about it will be a few minutes (in regard to my ordering) At this point Sheryl stepped up to the counter and professionally handled the situation and took our order and did it in such a kind and polite way that I told Her that She should be the manager. In that situation the woman with the weave should probably be sent to school to learn a little more about customer etiquette and if there is a way for Wendy's to reward Sheryl for exemplary customer service then they most definitely should because Sheryl took a customer experience that was headed in the wrong direction and saved the day! ThankYou Sheryl!

Norman Axelson

I have partial Throat blockage by spurs pushing on my throat so when I found out I could have chilli I added cheese and crackers and blended it. It is the best Praise God.

Atmosphere: 5

Food: 5

Service: 5

Donna Watts

Parking: Parking lotWheelchair accessibility: Wheel chair accessable

Abel & Gen Management Corp

When I finally received my food, a bacon sausage breakfast sandwich, it had mold on the bun. Thank goodness I looked at it before I took a bite.... The pop machine on the inside was out of order as well. Employees remade the food, but it seems like they don't care at all, be cognizant.

Atmosphere: 3

Food: 1

Service: 2

Highly Favored

Just ordered food and all of it was COLD, and a year later I ordered food and it's

Food: 1

Service: 1

Recommended dishes: Chili

Laura Staley

Appreciated this location while I was out of town and needing to get back home again.

Atmosphere: 5

Food: 5

Service: 5

Georgelyn Johnson

I walked in with my daughter no hi no greeting no anything I waited a few and decided to go to Chick Fil A right beside them. First impression

Atmosphere: 1

Service: 1

Megan Johnson

I only got the frosty cold brew, but the service was incredible. Mika was so friendly and made the best coffee I've had in a looonnngggg

Service: 5

Jennifer vaughn

Awful attitude from cashier, simply over a misunderstanding, I apologize for thinking they were putting cheese on the wrong sandwich and was reward with a scoft and eye roll. Not at all a welcoming food establishment. I'll gladly drive further next time to a better wendys.

Atmosphere: 1

Food: 3

Service: 1

Erica A.

The workers there are very fast

Atmosphere: 5

Food: 5

Service: 5

Dennis Sullivan

Very friendly staff. Great food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baconator Fries

Kristi Jarrett

Good experience. Friendly staff, manager was great and nice to my son, good food, affordable deals if low on funds, had Frostys! The restaurant was clean and decorated for the holidays, and there is a tv my son enjoyed seeing movie trailers on. All around good experience. Happy Holidays!

Atmosphere: 5

Food: 5

Service: 5

Bryan D. Bergsten

Never has enough people there to take your order at night so don't

Atmosphere: 1

Food: 1

Service: 1

Carlos M. Montijo Perez Sr.

Good prices for these times and well prepared food.

Atmosphere: 4

Food: 4

Service: 4

Linda Lafferty

The crew is very nice and efficient.

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Wendy’S French Fries

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