Wendy's
3624 Firestone Rd, Jacksonville
(904) 265-0718
Recent Reviews
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The chili was very good. The young man that took my order was helpful and friendly. He actually came from behind the counter to bring my extra sauce and snap the lid on my drink cup that I thought didn't fit.
Food: 5
Service: 5
Recommended dishes: Chili
Really slow, everyone is confused, drink machine never works or is out of ice. Faster to drive to another Wendy’s
Atmosphere: 1
Food: 1
Service: 1
There's a young man here name Barry, he is awesome! Great attitude, great customer service skills, I don't like this particular location because the customer service was horrible, however, Barry was Awesome!
Atmosphere: 5
Service: 5
Will has amazing costumer service!
I’m a viral artist, I go by “Kiki Marie”
Atmosphere: 5
Food: 5
Service: 5
Fast service for how much food we got, burgers were slamming, nothing was missing. Effort was made , whoever was back there cookin was cookin.
Atmosphere: 5
Food: 5
Service: 5
Just an overall poor experience
Atmosphere: 2
Food: 2
Service: 2
Cold food
Atmosphere: 3
Food: 1
Service: 2
Fries were cold nuggets as well drive thru employee was on his phone all together seemed like he didn’t want to be there rushing me but couldn’t get the order right on the screen.
Atmosphere: 1
Food: 2
Service: 1
I ordered Wendy's through Uber eats this morning and it was completely wrong. I was missing my French toast stick for my kids breakfast then there was no honey butter on my Honey Butter Chicken Biscuit. To top it off I also got a Frostychino that tasted so sour that it tastes atleast 2 weeks old I will not be ordering here again.
Atmosphere: 1
Food: 1
Service: 1
Very dirty very disorganized
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
This was, by far, the worst restaurant experience I've ever had. I ordered three different salads. I ordered the Cobb, taco and apple pecan salad. They said that they didn't have the Cobb salad, so I accepted a second apple pecan salad. When I got home, I had the two apple pecan salads and the third salad was labeled as a taco salad but was actually a Cobb salad. The taco was for my mom, who doesn't eat pork. She didn't want that Cobb salad at all. I tried to call Wendy's over and over. They will not pick up the phone. What business doesn't pick up their business phone? This Wendy's needs to shut down of you can't get a hold of them. I like my money back.
Atmosphere: 1
Food: 1
Service: 1
Ordered my food at 5:06pm and the people who took my order left. I ended up waiting almost an hour before getting my food
Atmosphere: 3
Food: 5
Service: 1
The service is very bad and slow!! And wrong order all time.....the food is cold and salty!!
Atmosphere: 1
Food: 1
Service: 1
They never have all of their menu items. I just went at 6 pm and they had run out of potatoes. This has happened several times now, more than 5. And then they are rude about it, as if it's my fault for asking. Terrible service.
Atmosphere: 1
Food: 2
Service: 1
I'm not going back to Wendy's they keep taking my money and giving me old ass food 😡😡🤬🤬
Atmosphere: 1
Food: 1
Service: 1
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