Wendy's

3624 Firestone Rd, Jacksonville
(904) 265-0718

Recent Reviews

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karen allen

I would give zero but couldn't review, this place sucks, food is lukewarm at best and worst of all they NEVER have chocolate frosties. I'm ALWAYS told 'we only have vanilla'! Three times I've come here and no frosty.

Jillian Torres

The person at the window made me reverse and pull back up so the timer for the drive through would start over and only 1 out of 4 sandwiches was correct

Atmosphere: 1

Food: 1

Service: 1

Sharon Malena

Ordered regular chicken sandwich got spicy could not eat

Food: 1

Service: 1

Austin Brown

They make you park all kind of places back up move forward, to trick the little clock that they are timed with. The clock isn't for the customers to drive around in weird ways, it's for people to do their job. I've been here 20 minutes, it seems like I surprised them. I just get one hamburger

Atmosphere: 1

Food: 1

Service: 1

A A

Flies inside, asked for two bacon burgers and they really don't look like the ones in the pictures: just 2 pieces of bacon in each burger.

Atmosphere: 2

Food: 2

Service: 3

Nolaw King

Worse Wendy's in Jacksonville Florida hands down

Atmosphere: 1

Food: 1

Service: 1

Aurelle Herard

Telling me that the lobby is closed at 4:50p.m. and that I need to go to the drive thru just to place an order for a frosty. Yet there were two ladies sitting at a table eating. Just dumb stuff going on over there.

Lilbit Fleming

Today my wife and I decided to have lunch at Wendy's before heading home. The cashier ANNIE whewwwwww Chile. This young lady is the true definition of what customer service should look like. Wendy's either promote her or give her a raise. Her customer service was on point and with a smile 😊 I'll be back Annie.

Atmosphere: 5

Food: 5

Service: 5

Matt Blacketor

Cold nuggets, forgot my sauce and no receipt. Staff needs better training. 12:35pm smh🤦‍♂️

Atmosphere: 3

Food: 1

Service: 1

Julie Mclain

Biscuit hard but good quick service

Atmosphere: 4

Food: 4

Service: 4

Trina Gibbons

Food was cold and not worth what it cost

Atmosphere: 3

Food: 1

Service: 3

Bobbi -Roberta Behlmer (grannibobbi)

The chili was very good. The young man that took my order was helpful and friendly. He actually came from behind the counter to bring my extra sauce and snap the lid on my drink cup that I thought didn't fit.

Food: 5

Service: 5

Recommended dishes: Chili

Kyle Smith

Really slow, everyone is confused, drink machine never works or is out of ice. Faster to drive to another Wendy’s

Atmosphere: 1

Food: 1

Service: 1

Jaye hammond

There's a young man here name Barry, he is awesome! Great attitude, great customer service skills, I don't like this particular location because the customer service was horrible, however, Barry was Awesome!

Atmosphere: 5

Service: 5

Kiki Veasley (KiKi)

Will has amazing costumer service!
I’m a viral artist, I go by “Kiki Marie”

Atmosphere: 5

Food: 5

Service: 5

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