Wendy's
$ • Fast Food, Burgers
Hours:
1175 Dunn Ave, Jacksonville
(904) 751-4645
About Wendy's
Customers' Favorites
Wendy's Reviews
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We ordered two chilis. Where's the beef? Not a single piece of beef in either chili.
I came to the drive-through tonight and ask for no cheese on my burger. Just to find out I got home with cheese on your burger so I don’t understand if they do not comprehend English or just didn’t care . I asked the manager over the phone could it be remade even though they were fixing to be closing within 4-5 minutes she says all of their equipment is down for the night, and she would not give me her name. She proceeded to curse and hang up the phone in my face.
Ratings
Menu
Hours
| Monday | 7AM - 12AM |
| Tuesday | 7AM - 12AM |
| Wednesday | 7AM - 12AM |
| Thursday | 7AM - 12AM |
| Friday | 7AM - 2AM |
| Saturday | 8AM - 2AM |
| Sunday | 8AM - 12AM |
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Wendy's is a well-known fast food restaurant that offers options for those with dietary restrictions, including baked potatoes and pre-boxed salads for celiac individuals who cannot eat wheat and gluten. They have vegetarian options and are able to accommodate specific requests for meals. The staff is friendly and will take the time to prepare a custom salad if needed. The restaurant is wheelchair accessible, as required by law. Recently, customers have noted the dedication of the staff, with one praising the crew for providing excellent customer service, ensuring that all needs were met, and making their night special. Another customer appreciated the hardworking team on a late-night visit, highlighting the quality service and positive experience. However, there have been some complaints, such as a customer waiting 15 minutes for their food, during which the cashier was very polite and helpful in assembling the order despite some issues with the food being cold or not prepared properly. Some customers have also expressed dissatisfaction with the quality of the hamburgers, suggesting they may be precooked and reheated in a microwave, which affects the meal's freshness. Overall, while the restaurant provides options for dietary restrictions and is accessible, the quality of food and consistency in service have received mixed reviews.