Whataburger
11559 Atlantic Blvd, Jacksonville
(904) 425-9755
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
If i could give this place 0 stars all the way down and still write a review that’s exactly what i would do. it was late the other night and my wife and myself were hungry she said she had never had whataburger before and i myself had it a few times and never had issues food was always good. well on this night particular that was not the case not even in the slightest bit. to begin with we pulled up and the woman taking our order was rude as hell. and basically kept rushing us while trying to order. then we get home with our order after a horrible experience there and literally we both ordered a salad we couldn’t eat ! every single bit of the lettuce in both our salads were completely rotten. it was all mushy/soggy. not eatable what so ever. if you’re going to have poor customer service atleast have food that people can come home and eat that they just purchased. which ever employee that night bagged mine and wife’s food knows damn well they seen what that lettuce looked like because even though it had chicken and other toppings on it i could still see it when i pulled it out the bag without even removing the lid. and for you as an employee to just be okay serving a customer not one but two salads that look that way shows the type of person you are and even as a fast food chain they shouldn’t keep you as an employee either. cus you know damn well you wouldn’t eat it like that or that your momma would never hand you a plate that looks like that.
so needless to say this experience was absolutely completely a waste of my time energy and money. and never again will i be seen here. as a manager i can NOT believe these people are even still employed
better feel real lucky cus you wouldn’t be with me.
now everyone can look at our salads and you all tell me, would you eat it ?!
Whataburger is always worth the wait, but we’ve never had such friendly and welcoming service as Mark provided at this restaurant. It was after 10pm but he was as enthusiastic and kind as he could be and he’s a great asset to the company!
Atmosphere: 5
Food: 5
Service: 5
Horrible food hair in the food and overcooked
Atmosphere: 1
Food: 1
Service: 1
Food was hot and delicious fries was hot and even staff was very friendly we will be coming back again milkshakes was even good also
Atmosphere: 5
Food: 5
Service: 5
Take longer to cook a cheeseburger and fries than 5 guys ffs
Industry standard burger joint offers American favorites. Don't forget the spicy ketchup!
Atmosphere: 5
Food: 5
Service: 5
My Grandkids and I love Whataburger.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Large Fries
My french fries were partly cold & rubbery & my burger wasn't appeasing.
Atmosphere: 5
Food: 2
Service: 5
This location is one of the best. Nice staff. Best to download the app and order ahead if you're in a hurry. Recipe for The Messier: Order Breakfast Burger. Add oneextra egg. Choose Brioche bread toasted both sides. Have eggs prepared picante style with jalenpenos. Dip in spicy ketchup. Holla if you hear me. - MIKE
Atmosphere: 5
Food: 5
Service: 5
*** in Top 10% of Google Eatery reviewers in the US 🙂 ***
Staff extremely friendly and helpful. Restaurant very clean. Service was slooooooooow.
Atmosphere: 5
Food: 5
Service: 2
Restaurantji Recommends
Is nice store staff ok .Food ok...kid asked for job 1 said hire quick 1 said not at all. Stick with general managers all places. Be nice and get nice. And remember mistakes happen these better burgers than moct
I used to love whataburger but it has gone down hill. The burgers are smaller than they used to be.
Atmosphere: 4
Food: 3
Service: 4
I was able to get a double burger all the way for 6 dollars and some change
The small burger was delicious
Atmosphere: 5
Food: 5
Service: 5
I was pleasantly surprised. Normally the food is spot on, but the wait is atrocious at my local Whataburger, but it was actually quick. There were about eight or nine cars in the Drive-Thru, and we managed to get our food in about 5 minutes. We ordered a small burger by itself, and two larger Whataburger meals, plus two apple pies. The food was hot when we got it.
Atmosphere: 5
Food: 5
Service: 5
So I just had a pretty embarrassing incident…
I came here for lunch around 11a and was by myself. I got the #5 and it came out great. I Dined in, so the cashier gave me a # as usual. And then asked for my name. I normally don’t like to give out my first because most people butcher it. So I gave her my last name. I’ve never had this reaction to my last name (Bones) before it was really just weird and made me uncomfortable albeit I can see how at a low maturity level you can make things up.
Another employees stepped 2 feet from the front desk and yelled my name. It’s a decently sized place but still it was quiet while everyone ate. He basically made me get up and walked to him. So I did. Handed him my number and he just stared at me. So I grabbed a spicy ketchup. Took my food from his hands and he walked back to my seat. I would’ve been fine then but I heard him go back to the kitchen and reiterate what just happened to the other employees. For some reason they all had a good loud laugh. I could hear him speak about the incident/my name a few more times while other guests came in, sat and received their food from him. He walked up to the other orders and confirmed their name but at a normal tone this time. The whole visit was so weird and awkward. I was definitely not feeling welcomed.
Food: 4
Loading...