I love my wings WELL DONE. I certainly appreciate the option.
Today I am heartbroken as the Sweet CHILI Glaze is gone.
Gone like yesterday,.
Please bring it back Mr WingStop dude? Pretty please with SWEET CHILI Glaze on top?🙏😭
Alicia Bell
I placed an order online for my family for dinner. Once I returned home, I discovered the food was ice cold. I took the food back to the store and I was told that they could remake my food or I would receive a refund within 5 to 7 days. My issue was this was the refund was not processed. I was expected to take the word of the woman in charge. She told me that she could text her area manager a copy of my receipt so they can process the refund as she could not process it in the. She then took a call from her manager, Robert, who told me the same thing that they stand on. I would receive a refund within 5 to 7 days with no proof of this refund with me leaving the store. I was told that I could either except that or they could remake my food. Not to mention there were multiple employees playing in the back cooking area. I didn’t trust this at this point. I feel this is very unjust. Very unacceptable and not good customer service. Wingstop do better!!
Mike Milford
Waited over 2 hours for a delivery. When the first driver showed up the order wasn’t ready when they said. So when the second driver showed up they closed early. Worse service not just this time but every time. What a shame the food is good but the service is beyond terrible. Please don’t waist your time. Now to try to get a refund that I paid for but never got.
Marty Fierbaugh
Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
Heidi Garron
I visited Wingstop Chicopee MA today and I was not impressed at all. Tenders very stringy and chewy, piping hot fries that were floppy and soggy not very appetizing. My one and done! I say they have the worst quality tenders and the ranch and blue cheese dressing taste alike, both are just watery and nasty. Banquet brand chicken is about the same level as this!!! I want my money back!!
Cynthia Camacho Soto
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Tellisha Silva
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Kiefer Watson
Terrible customer service and no phone service
I’ve had great good from here and tonight was horrible
Avoid the Pinelake store
I just wanted my meal partially comped
And I was told I could have fries
Just ridiculous for what I spent
Carmen Harp
placed an app order at 545 for a 745 pickup, got there no order and asked them to refund my money, they refused, kept putting me on hold and hanging up the phone. The Westnedge wingstop is trash and the worst customer service. foreigners that barely speak English and had no idea of conflict resolution! they will not get my money ever again!
Nikki Spotanski
Went to Wingstop for the first time yesterday, excited to try somewhere new that we had heard good things about. When our order came our, both me and my daughter noticed a weird smell. I'm not sure if it was the sauce or something in the sauce, but I could only eat a few bites, as the smell was very off-putting.
Pricing is ridiculous it costs more to buy 8 wings per piece than 5. Each wing was almost 20 cents more to buy more wings that makes no sense. And the workers were clueless
Kels Sewing
Wingstop Happy Valley rd in Phx Arizona is THE WORST. I was so excited to try them for the first time ever. Ordered online, drove up there and arrived at 48 mins after I placed my order as the email said the wings should be done by then. A clueless worker said it could be another 20 mins or 40 mins. I’m not really sure. Asked to get a refund, the manager was too incompetent to complete a refund. Will have to dispute this charge on my credit card. my first time trying Wingstop and I didn’t even get to try it, but I WILL NEVER BE BACK. Do better
Craig Taylor
Well second time going to Wing Stop in GB. I was not impressed the first time but tried to give them a try again. We were missing part of our order and then look at this raw sandwich. We are done and will never go back. Please check your food before you take a bite unlike I did. Picture in comments
Addison Hannah
Poor service and cashier had a very bad attitude. It took me 30+ minutes just to get an 8pc combo w/ voodoo fries.
Atmosphere: 1
Food: 1
Service: 1
NixieBug
Very very nice staff, very polite and communication was amazing. Love this Wingstop??Grandma loves yall! <3
I love my wings WELL DONE. I certainly appreciate the option. Today I am heartbroken as the Sweet CHILI Glaze is gone. Gone like yesterday,. Please bring it back Mr WingStop dude? Pretty please with SWEET CHILI Glaze on top?🙏😭
I placed an order online for my family for dinner. Once I returned home, I discovered the food was ice cold. I took the food back to the store and I was told that they could remake my food or I would receive a refund within 5 to 7 days. My issue was this was the refund was not processed. I was expected to take the word of the woman in charge. She told me that she could text her area manager a copy of my receipt so they can process the refund as she could not process it in the. She then took a call from her manager, Robert, who told me the same thing that they stand on. I would receive a refund within 5 to 7 days with no proof of this refund with me leaving the store. I was told that I could either except that or they could remake my food. Not to mention there were multiple employees playing in the back cooking area. I didn’t trust this at this point. I feel this is very unjust. Very unacceptable and not good customer service. Wingstop do better!!
Waited over 2 hours for a delivery. When the first driver showed up the order wasn’t ready when they said. So when the second driver showed up they closed early. Worse service not just this time but every time. What a shame the food is good but the service is beyond terrible. Please don’t waist your time. Now to try to get a refund that I paid for but never got.
Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
I visited Wingstop Chicopee MA today and I was not impressed at all. Tenders very stringy and chewy, piping hot fries that were floppy and soggy not very appetizing. My one and done! I say they have the worst quality tenders and the ranch and blue cheese dressing taste alike, both are just watery and nasty. Banquet brand chicken is about the same level as this!!! I want my money back!!
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Terrible customer service and no phone service I’ve had great good from here and tonight was horrible Avoid the Pinelake store I just wanted my meal partially comped And I was told I could have fries Just ridiculous for what I spent
placed an app order at 545 for a 745 pickup, got there no order and asked them to refund my money, they refused, kept putting me on hold and hanging up the phone. The Westnedge wingstop is trash and the worst customer service. foreigners that barely speak English and had no idea of conflict resolution! they will not get my money ever again!
Went to Wingstop for the first time yesterday, excited to try somewhere new that we had heard good things about. When our order came our, both me and my daughter noticed a weird smell. I'm not sure if it was the sauce or something in the sauce, but I could only eat a few bites, as the smell was very off-putting.
Restaurantji Recommends
Pricing is ridiculous it costs more to buy 8 wings per piece than 5. Each wing was almost 20 cents more to buy more wings that makes no sense. And the workers were clueless
Wingstop Happy Valley rd in Phx Arizona is THE WORST. I was so excited to try them for the first time ever. Ordered online, drove up there and arrived at 48 mins after I placed my order as the email said the wings should be done by then. A clueless worker said it could be another 20 mins or 40 mins. I’m not really sure. Asked to get a refund, the manager was too incompetent to complete a refund. Will have to dispute this charge on my credit card. my first time trying Wingstop and I didn’t even get to try it, but I WILL NEVER BE BACK. Do better
Well second time going to Wing Stop in GB. I was not impressed the first time but tried to give them a try again. We were missing part of our order and then look at this raw sandwich. We are done and will never go back. Please check your food before you take a bite unlike I did. Picture in comments
Poor service and cashier had a very bad attitude. It took me 30+ minutes just to get an 8pc combo w/ voodoo fries.
Atmosphere: 1
Food: 1
Service: 1
Very very nice staff, very polite and communication was amazing. Love this Wingstop??Grandma loves yall! <3
Atmosphere: 5
Food: 5
Service: 5
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