Wok house
12630 Beach Blvd #3, Jacksonville
(904) 565-1171
Recent Reviews
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Excellent customer service! Awesome food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Fried Rice
I ordered the shrimp lo mein and rice combo and found a metal shaving in my mouth. It was from a metal sponge. I do not know if I have ingested any more of this. Although I have seen another review mentioning metal shavings in their food, I decided to give them a try. This is the second review of a metal shaving and there nothing has been done. After that I tried their soup to see if that was still edible and found a plastic piece in my soup. Now I am contemplating what else I have ingested. This is life threatening and for this business to continue this bad habit is irresponsible.
Food: 1
One of the only restaurants I've eaten at that has properly cooked their tofu dishes.
The tofu is crispy and has a good coating, and they provide the sauce separate so the tofu isn't soggy. Please keep it up!
Atmosphere: 4
Food: 5
Service: 4
This place is the golden gem i love coming here to eat and seeing beautiful asian babies taking my order they are so nice
Atmosphere: 5
Food: 5
Service: 5
Favorite Chinese takeaway in the area. Quick and the ppl are super friendly! I hit this place at least once a week!
Parking: Always parking right up front
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General TSO's Chicken Combo Plate
Great food
Atmosphere: 5
Food: 5
Service: 5
How is it that a large Chinese beef & broccoli and a large generals tso chicken different sizes SMH??just the same as every other Chinese take out and they charge me $26 plus. my last time ever?
This is my 1st time visiting this restaurant and I have ordered the lunch special L 18 (boneless spare ribs ) and Lg Vegetable Bean curd soup. The ribs tasted too sweet and dry. The soup was good with veggies . Everything was packed in the bag to go, however , I wanted to dine in. I was uncomfortable and asked to turn on AC. The employee stated that AC is on and I observed that the thermostat was showing 86 F, thats in July! Luckily I was able to eat without passing out there . Was planning to leave a cash tip but changed my mind. The prices were good but the service and food could be better !
I order from here quite often and have for years but the last couple of times the food has not been up to par from all the previous times. I ordered the Teriyaki skewers and the last two times we've had to throw them away because they were too tough to eat. Even beef jerky is more tender and the fried wontons were to hard as well. Not sure what is going on, maybe new cooks or owners are trying to cut back, but not sure I will be ordering again. The delivery guys are always awesome and polite. I loved this place at one time but hate to see it cut down on the quality for the price you pay.
Food: 1
Service: 5
Finding good Chinese food is so hard in this area, but they’re easily the best for the price, quantity, and quickness of service. Gotten a variety here and everything is always hot and tasty. And they’re open on holidays when everyone else is close!
Food: 4
Service: 5
Restaurantji Recommends
Food is bland, undersalted, greasy. People at the front are friendly, however.
Atmosphere: 4
Food: 2
Service: 4
The food is always good
We order from Wok House when we want Chinese food. It’s really good, and never takes a long time! We split evenly between delivery and takeout.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: General TSO's Chicken Combo Plate, House Special Lo Mein, Teriyaki Chicken Sticks
Food is always good
Atmosphere: 5
Food: 5
Service: 5
Just ordered from DoorDash and the food is horrible. I hate leaving negative reviews but this food did not taste how it is supposed to. The pepper steak is slimy and had no pepper(not eating it), the sweet and sour chicken had no salt at all. I feel like they forgot salt. The fried rice had no salt and tasted very old.
Food: 1
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