Busy as heck but they were super polite, particularly the gentleman who was working the dining room.
Atmosphere: 4
Food: 4
Service: 5
Emilio perez
Best chicken salas, law enforcement discount available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Cobb
Gregory Brown
Great service and great food
Atmosphere: 5
Food: 5
Service: 4
William Foster
Twice messed up my drive through order. Left the grilled chicken off my salad and another time left my egg off of my Cobb salad.
Atmosphere: 1
Food: 1
Service: 1
Shannon Dorough
I was staying in a nearby hotel. I was trying to order through Doordash for delivery. But I couldn't make the order the way I wanted it. I called zaxbys and a young man named Alfonso answered with a soft But professional voice. I explained my situation and he said he would make sure the order was right for the door dasher. I tried online again but got frustrated and concerned my order might not be right. Was only a few blocks away at holiday Inn so i decided to call in my order for pickup. I called back to Zaxbys. Myha answered. I later found out she was the manager. Her soft and interested voice is not typical. She seemed very interested in getting my order correct even though she sounded 12 years old. She assured me that they would get to work on my order right away. 10 minutes later. I pulled up, went inside and Alfonso was again impressed me with his positive attitude while taking my payment. I told him I'd be waiting in slot #6. I went back to the vehicle and advised my wife it would probably be 20 minutes as the drive through was full and the inside was busy. Less than 6 minutes later, Alfonso came out with his uplifting smile and handed me our food. This was the best Zaxbys experience I have had in a few years. And let's be clear....I love Zaxbys but am sometimes frustrated with the service. Myha has her team together! Great job. Oh yeah and they didn't skimp us on sauces or ketchup!
Food: 5
Service: 5
Recommended dishes: Fries, Traditional Wings
Jeffrey DeMarey
Fantastic chicken and oriental salad!Definitely recommend... and sweet older man welcomed us to the restaurant and even cleared our table... freaking awesome !
You will have to wait for at least 15 minutes and some of the people there are just rude.
Atmosphere: 3
Food: 3
Service: 2
Latasha Luke
I stopped here on Friday on the way to Orlando from Savannah and the service was absolutely fantastic. Since the pandemic it’s almost impossible to go into any fast food restaurant and receive just ok service especially with younger employees on staff. The young man and young woman on the front counter Thursday, February 8, 2024 around 9pm are doing a awesome job for your establishment. Keep up the Great work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Zax Snak Meal
P Baxter
Courteous employees and clean restroom. Food taste great.
Atmosphere: 4
Food: 4
Service: 5
Connie Miller
I ordered $47.38 worth of food. I ordered chicken Zensation for myself to take to work for lunch the next day. No chicken on the salad. I called back, talked to 2 people, was put on hold for 20 min & was hung up on, called back they asked my name, put on hold and then they hung up again after a long hold. And they gave us the wrong sauce.
Had a large order since I have 4 kids, drive thru lady sighed loudly every time I said "And then I'd like....". She was extremely flustered and noticeably annoyed. Yall do realize how you get paid right? Customers like ME who ORDER AND PAY FOR FOOD. Sorry to stress you out, won't do it again I assure you of that. Left two stars to be nice.
Service: 1
Crystal Moore
Fresh food, friendly and accommodating staff! Will come back
Busy as heck but they were super polite, particularly the gentleman who was working the dining room.
Atmosphere: 4
Food: 4
Service: 5
Best chicken salas, law enforcement discount available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Cobb
Great service and great food
Atmosphere: 5
Food: 5
Service: 4
Twice messed up my drive through order. Left the grilled chicken off my salad and another time left my egg off of my Cobb salad.
Atmosphere: 1
Food: 1
Service: 1
I was staying in a nearby hotel. I was trying to order through Doordash for delivery. But I couldn't make the order the way I wanted it. I called zaxbys and a young man named Alfonso answered with a soft But professional voice. I explained my situation and he said he would make sure the order was right for the door dasher. I tried online again but got frustrated and concerned my order might not be right. Was only a few blocks away at holiday Inn so i decided to call in my order for pickup. I called back to Zaxbys. Myha answered. I later found out she was the manager. Her soft and interested voice is not typical. She seemed very interested in getting my order correct even though she sounded 12 years old. She assured me that they would get to work on my order right away. 10 minutes later. I pulled up, went inside and Alfonso was again impressed me with his positive attitude while taking my payment. I told him I'd be waiting in slot #6. I went back to the vehicle and advised my wife it would probably be 20 minutes as the drive through was full and the inside was busy. Less than 6 minutes later, Alfonso came out with his uplifting smile and handed me our food. This was the best Zaxbys experience I have had in a few years. And let's be clear....I love Zaxbys but am sometimes frustrated with the service. Myha has her team together! Great job. Oh yeah and they didn't skimp us on sauces or ketchup!
Food: 5
Service: 5
Recommended dishes: Fries, Traditional Wings
Fantastic chicken and oriental salad!Definitely recommend... and sweet older man welcomed us to the restaurant and even cleared our table... freaking awesome !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Asian Zensation Zalad, Grilled Chicken, Traditional, Chicken Fingers Platter, Sandwich
You will have to wait for at least 15 minutes and some of the people there are just rude.
Atmosphere: 3
Food: 3
Service: 2
I stopped here on Friday on the way to Orlando from Savannah and the service was absolutely fantastic. Since the pandemic it’s almost impossible to go into any fast food restaurant and receive just ok service especially with younger employees on staff. The young man and young woman on the front counter Thursday, February 8, 2024 around 9pm are doing a awesome job for your establishment. Keep up the Great work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Zax Snak Meal
Courteous employees and clean restroom. Food taste great.
Atmosphere: 4
Food: 4
Service: 5
I ordered $47.38 worth of food. I ordered chicken Zensation for myself to take to work for lunch the next day. No chicken on the salad. I called back, talked to 2 people, was put on hold for 20 min & was hung up on, called back they asked my name, put on hold and then they hung up again after a long hold. And they gave us the wrong sauce.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Food tastes great! Love their salads. Great value.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Toast, Chicken Salad, Chicken Fingerz
Service is now personable at Zaxbys! Totally
Service: 5
Recommended dishes: Grilled Chicken
Always love the Zenzation Zalad
Had a large order since I have 4 kids, drive thru lady sighed loudly every time I said "And then I'd like....". She was extremely flustered and noticeably annoyed. Yall do realize how you get paid right? Customers like ME who ORDER AND PAY FOR FOOD. Sorry to stress you out, won't do it again I assure you of that. Left two stars to be nice.
Service: 1
Fresh food, friendly and accommodating staff! Will come back