🔥 AMAZING experience at this Subway! 🤩 The customer service was TOP-NOTCH! 👏 Staff were friendly, attentive, and super helpful. Food was 🍞 FRESH and served with a smile! 🌟 Loved how neatly everything was presented. Definitely a 5-star experience! 💯 Will be back for sure! 😄
Atmosphere: 5
Food: 5
Service: 5
Carlos Romero
Very poor service. The people who works there they don't have any idea what hospitality means. One talking by phone so aloud and the other was angry. Barely ask what I want. Don't asking what kinfld of cheese I wanted of I wanted toasted.
Atmosphere: 1
Food: 4
Service: 1
Mike Monahan
Walked in at 2:35 pm on a Sunday and they had 1 client and told me that they can't take my order because they have to close the store.... Ok last time I go here.
Anthony Reyes
I recently placed an order which I didn’t receive and I haven’t been able to contact a real human person to get it refunded yet.
Atmosphere: 1
Food: 3
Service: 1
Jorge Pablos
Worst subway ever, worst experience I’ve had in a restaurant, I came here 01/14/2025 in the afternoon and the guy was the worst, 0 customer service… very sad
Max R.
Absolutely ridiculous. Only one single worker during lunchtime on a Saturday, and the worker operated as slow as humanly possible.
Atmosphere: 1
Food: 3
Service: 1
Unghee Lee
Unfriendly. Intimidated when ordering… For some reason, they are upset.
Atmosphere: 1
Food: 2
Service: 1
Aldo B
I had a very disappointing experience at Subway Key Biscayne. I waited over 15 minutes just to be served, even though the restaurant was not particularly busy. The employee seemed uninterested and was not courteous to me or the other customers in line. To make matters worse, the restaurant itself was in an unacceptable state — the floors and counters were visibly dirty, which made the whole environment unappealing. This was not the experience I expected from Subway, and I hope management takes steps to address these issues.
Atmosphere: 1
Food: 2
Service: 1
Rene Hernandez
Just nasty very dirty for such a pricey zip code
Jan de Koeyer
Lekker broodje. Erg moeilijke communicatie. Personeel sprak alleen Spaans en ik alleen Engels. En dan is het communiceren met een nieuw personeelslid, die nog weinig ervaring heeft in de Subway cultuur, erg moeilijk. Maar we zijn er samen uitgekomen.
Nice sandwich. Very difficult communication. Staff only spoke Spanish and I only spoke English. And then communicating with a new staff member, who has little experience in the Subway culture, is very difficult. But we came out of it together.
Atmosphere: 3
Food: 5
Service: 3
special situations bradytrader
Excellent service!!!!!
Robbie Harris
This Subway location on Key Biscayne is horrendously filthy. Moldy cheese, soggy browning lettuce, old meats, and stale cookies. The longer you watch them prepare your food the more you want to leave. The staff here is rude and cuts a lot of corners. They threw away the moldy cheese, rinsed out the metal container with water, and put new provolone in it.
Health department please come check this place out! It needs help! Please be careful eating here everyone.
Atmosphere: 1
Food: 1
Service: 2
Jessi Burgess
Best subway around. They get a little busy during lunch so be prepared to wait in line. It’s just cause everyone knows it the best and comes here. The sandwich makers are super kind and helpful
Atmosphere: 5
Food: 5
Service: 5
b
I just threw half of my sandwich away because the veggies were basically rotten. Hands down the worst subway I've been to
🔥 AMAZING experience at this Subway! 🤩 The customer service was TOP-NOTCH! 👏 Staff were friendly, attentive, and super helpful. Food was 🍞 FRESH and served with a smile! 🌟 Loved how neatly everything was presented. Definitely a 5-star experience! 💯 Will be back for sure! 😄
Atmosphere: 5
Food: 5
Service: 5
Very poor service. The people who works there they don't have any idea what hospitality means. One talking by phone so aloud and the other was angry. Barely ask what I want. Don't asking what kinfld of cheese I wanted of I wanted toasted.
Atmosphere: 1
Food: 4
Service: 1
Walked in at 2:35 pm on a Sunday and they had 1 client and told me that they can't take my order because they have to close the store.... Ok last time I go here.
I recently placed an order which I didn’t receive and I haven’t been able to contact a real human person to get it refunded yet.
Atmosphere: 1
Food: 3
Service: 1
Worst subway ever, worst experience I’ve had in a restaurant, I came here 01/14/2025 in the afternoon and the guy was the worst, 0 customer service… very sad
Absolutely ridiculous. Only one single worker during lunchtime on a Saturday, and the worker operated as slow as humanly possible.
Atmosphere: 1
Food: 3
Service: 1
Unfriendly. Intimidated when ordering… For some reason, they are upset.
Atmosphere: 1
Food: 2
Service: 1
I had a very disappointing experience at Subway Key Biscayne. I waited over 15 minutes just to be served, even though the restaurant was not particularly busy. The employee seemed uninterested and was not courteous to me or the other customers in line. To make matters worse, the restaurant itself was in an unacceptable state — the floors and counters were visibly dirty, which made the whole environment unappealing. This was not the experience I expected from Subway, and I hope management takes steps to address these issues.
Atmosphere: 1
Food: 2
Service: 1
Just nasty very dirty for such a pricey zip code
Lekker broodje. Erg moeilijke communicatie. Personeel sprak alleen Spaans en ik alleen Engels. En dan is het communiceren met een nieuw personeelslid, die nog weinig ervaring heeft in de Subway cultuur, erg moeilijk. Maar we zijn er samen uitgekomen.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Nice sandwich. Very difficult communication. Staff only spoke Spanish and I only spoke English. And then communicating with a new staff member, who has little experience in the Subway culture, is very difficult. But we came out of it together.
Atmosphere: 3
Food: 5
Service: 3
Excellent service!!!!!
This Subway location on Key Biscayne is horrendously filthy. Moldy cheese, soggy browning lettuce, old meats, and stale cookies. The longer you watch them prepare your food the more you want to leave. The staff here is rude and cuts a lot of corners. They threw away the moldy cheese, rinsed out the metal container with water, and put new provolone in it.
Health department please come check this place out! It needs help! Please be careful eating here everyone.
Atmosphere: 1
Food: 1
Service: 2
Best subway around. They get a little busy during lunch so be prepared to wait in line. It’s just cause everyone knows it the best and comes here. The sandwich makers are super kind and helpful
Atmosphere: 5
Food: 5
Service: 5
I just threw half of my sandwich away because the veggies were basically rotten. Hands down the worst subway I've been to
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