Worst subway ever, worst experience I’ve had in a restaurant, I came here 01/14/2025 in the afternoon and the guy was the worst, 0 customer service… very sad
Max R.
Absolutely ridiculous. Only one single worker during lunchtime on a Saturday, and the worker operated as slow as humanly possible.
Atmosphere: 1
Food: 3
Service: 1
Unghee Lee
Unfriendly. Intimidated when ordering… For some reason, they are upset.
Atmosphere: 1
Food: 2
Service: 1
Aldo B
I had a very disappointing experience at Subway Key Biscayne. I waited over 15 minutes just to be served, even though the restaurant was not particularly busy. The employee seemed uninterested and was not courteous to me or the other customers in line. To make matters worse, the restaurant itself was in an unacceptable state — the floors and counters were visibly dirty, which made the whole environment unappealing. This was not the experience I expected from Subway, and I hope management takes steps to address these issues.
Atmosphere: 1
Food: 2
Service: 1
Rene Hernandez
Just nasty very dirty for such a pricey zip code
Jan de Koeyer
Lekker broodje. Erg moeilijke communicatie. Personeel sprak alleen Spaans en ik alleen Engels. En dan is het communiceren met een nieuw personeelslid, die nog weinig ervaring heeft in de Subway cultuur, erg moeilijk. Maar we zijn er samen uitgekomen.
Atmosphere: 3
Food: 5
Service: 3
Jan de Koeijer
Nice sandwich. Very difficult communication. Staff only spoke Spanish and I only spoke English. And then communicating with a new staff member, who has little experience in the Subway culture, is very difficult. But we came out of it together.
Atmosphere: 3
Food: 5
Service: 3
special situations bradytrader
Excellent service!!!!!
Robbie Harris
This Subway location on Key Biscayne is horrendously filthy. Moldy cheese, soggy browning lettuce, old meats, and stale cookies. The longer you watch them prepare your food the more you want to leave. The staff here is rude and cuts a lot of corners. They threw away the moldy cheese, rinsed out the metal container with water, and put new provolone in it.
Health department please come check this place out! It needs help! Please be careful eating here everyone.
Atmosphere: 1
Food: 1
Service: 2
Jessi Burgess
Best subway around. They get a little busy during lunch so be prepared to wait in line. It’s just cause everyone knows it the best and comes here. The sandwich makers are super kind and helpful
I just threw half of my sandwich away because the veggies were basically rotten. Hands down the worst subway I've been to
Jonathan Devlin
Best place to eat on the island ?️ good food great service located in the middle of the island everything is close
Parking: Plenty of parking
Wheelchair accessibility: Easy entry
Dietary restrictions: Anything you can imagine
Atmosphere: 5
Food: 5
Service: 5
E
Very bad experience the girls are very slow and there's roaches on the wall
Robbie Brevifolia
This Subway location on Key Biscayne is horrendously filthy. Moldy cheese, soggy browning lettuce, old meats, and stale cookies. The longer you watch them prepare your food the more you want to leave. The staff here is rude and cuts a lot of corners. They threw away the moldy cheese, rinsed out the metal container with water, and put new provolone in it.Health department please come check this place out! It needs help! Please be careful eating here everyone.
Atmosphere: 1
Food: 1
Service: 2
Audrey Hansen
The staff was incredibly rude and got mad when I asked them to make a simple cheese sandwich with American cheese. She claimed I was “wasting her time” by making just a cheese sandwich. When I asked for a bag she aggressively threw it at me and said “you can leave now”. I’ve never had a negative experience at this subway til now and I’m not returning until they get better staff.
Worst subway ever, worst experience I’ve had in a restaurant, I came here 01/14/2025 in the afternoon and the guy was the worst, 0 customer service… very sad
Absolutely ridiculous. Only one single worker during lunchtime on a Saturday, and the worker operated as slow as humanly possible.
Atmosphere: 1
Food: 3
Service: 1
Unfriendly. Intimidated when ordering… For some reason, they are upset.
Atmosphere: 1
Food: 2
Service: 1
I had a very disappointing experience at Subway Key Biscayne. I waited over 15 minutes just to be served, even though the restaurant was not particularly busy. The employee seemed uninterested and was not courteous to me or the other customers in line. To make matters worse, the restaurant itself was in an unacceptable state — the floors and counters were visibly dirty, which made the whole environment unappealing. This was not the experience I expected from Subway, and I hope management takes steps to address these issues.
Atmosphere: 1
Food: 2
Service: 1
Just nasty very dirty for such a pricey zip code
Lekker broodje. Erg moeilijke communicatie. Personeel sprak alleen Spaans en ik alleen Engels. En dan is het communiceren met een nieuw personeelslid, die nog weinig ervaring heeft in de Subway cultuur, erg moeilijk. Maar we zijn er samen uitgekomen.
Atmosphere: 3
Food: 5
Service: 3
Nice sandwich. Very difficult communication. Staff only spoke Spanish and I only spoke English. And then communicating with a new staff member, who has little experience in the Subway culture, is very difficult. But we came out of it together.
Atmosphere: 3
Food: 5
Service: 3
Excellent service!!!!!
This Subway location on Key Biscayne is horrendously filthy. Moldy cheese, soggy browning lettuce, old meats, and stale cookies. The longer you watch them prepare your food the more you want to leave. The staff here is rude and cuts a lot of corners. They threw away the moldy cheese, rinsed out the metal container with water, and put new provolone in it.
Health department please come check this place out! It needs help! Please be careful eating here everyone.
Atmosphere: 1
Food: 1
Service: 2
Best subway around. They get a little busy during lunch so be prepared to wait in line. It’s just cause everyone knows it the best and comes here. The sandwich makers are super kind and helpful
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I just threw half of my sandwich away because the veggies were basically rotten. Hands down the worst subway I've been to
Best place to eat on the island ?️ good food great service located in the middle of the island everything is close
Parking: Plenty of parking
Wheelchair accessibility: Easy entry
Dietary restrictions: Anything you can imagine
Atmosphere: 5
Food: 5
Service: 5
Very bad experience the girls are very slow and there's roaches on the wall
This Subway location on Key Biscayne is horrendously filthy. Moldy cheese, soggy browning lettuce, old meats, and stale cookies. The longer you watch them prepare your food the more you want to leave. The staff here is rude and cuts a lot of corners. They threw away the moldy cheese, rinsed out the metal container with water, and put new provolone in it.Health department please come check this place out! It needs help! Please be careful eating here everyone.
Atmosphere: 1
Food: 1
Service: 2
The staff was incredibly rude and got mad when I asked them to make a simple cheese sandwich with American cheese. She claimed I was “wasting her time” by making just a cheese sandwich. When I asked for a bag she aggressively threw it at me and said “you can leave now”. I’ve never had a negative experience at this subway til now and I’m not returning until they get better staff.
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