Domino's Pizza
99620 Overseas Hwy #1, Key Largo
(305) 451-2939
Recent Reviews
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If you like used pizza this is your place. You can get a pizza that was returned by a customer, but not a hot and ready custom made pizza. Get your aged pizza that has gone to another home before you and God knows what has been done to it here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
I ordered 2 medium pizzas and an Emergency pizza and a diet soda and they delivered me a single medium pizza, the emergency pizza and a regular Coke, I called to make the claim and the manager and the delivery person are still upset and they didn't even resolve my terrible claim service I will not use it again nor do I recommend it
Food: 1
Service: 1
This place is a joke. Driver marked the order delivered as he passed my street so I was outside looking for it and then waiting for him for 10 minutes. He forgot the 2 liter and when I called the store they refused to refund me or give me contact info for management. The pan pizza was uncooked and clear/greasy in the middle.
Atmosphere: 1
Food: 1
Service: 1
Delivery driver didn't know area, and didn't speak English.
Plus this was a free PIZZA from another order that the pizza arrived cold. And low and behold this one also arrived cold..
Atmosphere: 2
Food: 2
Service: 1
I have had bad pizza, this was horrible.
Food: 1
Service: 3
Great service and Pizza was delicious.
Atmosphere: 4
Food: 4
Service: 4
I mean its dominos. The subway of pizza. Go to one of the local places
This place has progressively gotten worse and worse over the years. The customer service is lacking. Customer service is rude more often than not.
Atmosphere: 1
Food: 2
Service: 1
OK just look at my reviews I'm a platinum reviewer top 5% in America!! We travel alot!! We've had Domino's and pizza in a million places! This was absolutely the worst pizza experience ever! We demand a call from management! 1) Pizza and food was delivered when arrived cold as ice 2) the delivery I had to call on twice took 1.5 hrs 3) the bread they actually forgot to cook entirely 4) then the driver forgot our sauce. I know Domino's has guarantees I've yet to contact Corporate and check out avenues from a monetary perspective however STAY AWAY****** GO TO A LOCAL KEY LARGO PIZZA PLACE
Atmosphere: 1
Food: 1
Service: 1
This place has progressively gotten worse and worse over the years. The customer service is lacking. Customer service is rude more often than not.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
We ordered two X large pizzas and two sides. Delivery took forever and the delivery driver didn’t speak english and I don’t speak Spanish! He gave us the wrong order!! OK, I get it, Stuff happens! Called Domino’s here in Key Largo. Person spoke very broken english. Told them we got the wrong order and they were aware of it. Apparently the other customer with our order called. They said driver was coming back to our house to pick up the wrong order and bring ours. I told them I don’t want cold food! or food that somebody else other than the delivery guy could have access too. Drive came and we gave him back the wrong order. I asked.. Where’s my order? He barely understood me and asked if I spoke Spanish. I told him No, I did not. He said “5 minutes, I get order, right back” guy was really struggling to find english words to use.
Called Domino’s a 3rd time, told them we still didn’t have the order and they hung up on us. Now I was ticked off. Called back again.. 4th time. Was on hold forever, they have caller ID and knew it was us. Finally a different person comes on, an American that spoke English. I told them AGAIN I don’t want cold food or food that somebody else could have handled. They told us they were making a replacement and driver was on our way with the order. By now since we ordered online, time elapsed was 70 minutes. It was already going on 10 pm We ordered at 8:45 pm. and we live 5 miles from the store. We spent close to $100!! I asked for something off or a coupon. The person asked the manager… they REFUSED!! Not only that, they were VERY RUDE!! I asked again.. NICELY.. They wouldn’t even offer a coupon for the next time we order for all the inconvenience.
The order arrived and there was NO WAY the driver drove back the 5 miles, picked up a fresh replacement order like the MANAGER PROMISED and drove 5 miles back all within 5-10 minutes. The pizza was cold, The sides we ordered were barely lukewarm!!! THEY LIED!! So they are getting a 1 star review across the board AND I’m writing corporate!! AND I’m posting on Social Media (Next Door) app. I don’t like being lied to and nothing being offered for compensation for all the inconvenience.
Atmosphere: 1
Food: 1
Service: 1
Excellent pizza served quickly
Atmosphere: 5
Food: 5
Service: 5
Had to stop in again on my way down to the keys. This time we ordered Alfredo, ham and bacon. Light sauce. Delicious combo! Friendly service and you can even eat outside or inside dining which not many dominos have. Will be back as always.
Atmosphere: 5
Food: 5
Service: 5
Clean, great service, food was ready, the gals there were very friendly and ready.
This place is worst. The staff is rude, arrogant and they are least bothered and they made fun of the customer in Spanish. I hope someone higher authority is aware of this.
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