We sat at the bar and the bartender and manager were so much fun. In the weeds for sure as it was Veterans Day, but they continued to provide excellent service, attentiveness, and even comedy. I would go again tonight! Love the food. Love the ambience.
CyndyA
Honoring Veterans with a complimentary entree was a wonderful idea and greatly appreciated!
Jerri
The chicken, shrimp and filet were cooked perfectly. The rice and vegetables were ok All the food was under seasoned. We asked for soy sauce to try to fix it but never got it Our cocktails finally arrived at the same time the cooking started. We have been here before and are assuming it was just an off night.
Nicole Arroyo
If I could give zero stars for service, I would.
Our first carry out order arrived with no sauces. We gave it another chance… the second time we ordered, we received strip steak instead of the filet we ordered, and two of our three salads were missing. When we called to resolve it, we were put on hold repeatedly and then told it was our fault, that we hadn’t ordered filet, despite the fact that we had, and the order was simply written incorrectly. They also said they needed to check with the bartenders to see if they made the salads, which was irrelevant since the salads never made it into the bag either way.
After being transferred multiple times, the third person we spoke with actually raised their voice at us. The “resolution” offered was to refund only the tip we left at pickup; nothing for the incorrect entrée or the missing salads. Completely unacceptable service for a restaurant at this price point.
Atmosphere: 1
Food: 1
Service: 1
Paul MacDonald
On your web site it shows happy hour but when asked the staff said no happy hour. Stopping in for quick bite to eat before heading down to Duval street. Please change your website.
Monika
We had such a great time here! The chef cooked right in front of us — it was like dinner and a comedy show all in one! 😂 We couldn't stop laughing at his jokes, and the food turned out absolutely amazing. Everything was fresh, tasty, and full of flavor. 10/10 would come back — even if just for the laughs (but definitely for the food too)! Thank you Edgar for this unforgettable experience!
Paul B
Sat at the bar. Bartender was great. So was the food, and the view was amazing. Coming back Wednesday for hibachi.
Atmosphere: 5
Food: 5
Service: 5
Juan Martorell
Everything was great
Atmosphere: 5
Food: 5
Service: 5
Eric
The manager on duty for our visit was not very pleasant. Other than the chef who was making our food (Juan was awesome) the service was slow. The crowning moment... a guest at our table was celebrating a birthday and had brought a small cake. But when it came time to serve it, the staff brought a tray of plates and silverware and set out on the edge of the grill furthest away from the guests (like where the chef stands) and then walked away with no comment or explanation. Someone had to go track an employee down to ask. I appreciate that you provide the plates and utensils, and understand if you won't cut a cake brought in from outside, but at least tell the guests... instead we just sat there trying to figure out what was happening. Especially since the plates and such were left on the far side of the grill with no explanation...
Dereka
Wonderful experience! Jorge was an amazing Chef! Our server a staff were all fantastic as well!!Fun and the food was cooked to perfection! Would definitely recommend if in the area!
We've been enjoying Benihana's for over 25 years. The portions have dwindled significantly and the prices haVe increase significantly. I don't foresee this place staying open at the rate it is going right now.
Cheri
Had a great time, our server Roh was great, Chef Juan was amazing. The food was delicious. We had a great time! Would highly recommend.
Cole Beyer
If I could leave zero stars I would. Came here for my girlfriends 40th birthday and had a dining experience of 3 hours. Soup and salad came out 30 mins after we order drinks were at least 15 mins after ordered. Appetizer came out an hour after ordered..was ready to walk out until Juan the chef came out and at least understood that we were hungry. The general manager came over multiple times to give us on what things were taking so long and handled things completely wrong. She could care less that there were 2 people there having a birthday celebration. She actually told us that she doesn't know how to cook so she couldn't do anything..wow a GM doesn't even know how to run her operation. For the prices and the experience the only way I would go back is to hang out with the chef Juan. Very disappointed with 180 dollars for 3 people and was told that my 3 hour dining experience was normal, GM exact words. I've managed better restaurants in my career! Won't recommend
Atmosphere: 1
Food: 4
Service: 1
S. TILLMAN
Several weeks before our birthday party arrival for the hibachi table reservations were made and the hostess was ready for us and knew we were coming 🥂🍾
We were quickly seated and greeted by our waitress and all had cocktails and sake 🍶
We had of everything including shrimp, scallops, steak and lobster .
The shrimp and scallops were very large and flavorful. I would definitely recommend them.
I tried the steak and lobster and both were delicious.
We all had a great time and had plenty to eat and plenty to take home.
Our Chef, “Juan” was excellent and entertaining. And our waitress was a sweetie.
Be sure and make reservations and have a wonderful evening.❤️
Atmosphere: 5
Food: 5
Service: 5
Nadene
Fantastic!! And Fun! Exactly what we needed for a night out with friends! Our meals and Service were too notch! The Sushi was beautiful and delicious!
We sat at the bar and the bartender and manager were so much fun. In the weeds for sure as it was Veterans Day, but they continued to provide excellent service, attentiveness, and even comedy. I would go again tonight! Love the food. Love the ambience.
Honoring Veterans with a complimentary entree was a wonderful idea and greatly appreciated!
The chicken, shrimp and filet were cooked perfectly. The rice and vegetables were ok All the food was under seasoned. We asked for soy sauce to try to fix it but never got it Our cocktails finally arrived at the same time the cooking started. We have been here before and are assuming it was just an off night.
If I could give zero stars for service, I would.
Our first carry out order arrived with no sauces. We gave it another chance… the second time we ordered, we received strip steak instead of the filet we ordered, and two of our three salads were missing. When we called to resolve it, we were put on hold repeatedly and then told it was our fault, that we hadn’t ordered filet, despite the fact that we had, and the order was simply written incorrectly. They also said they needed to check with the bartenders to see if they made the salads, which was irrelevant since the salads never made it into the bag either way.
After being transferred multiple times, the third person we spoke with actually raised their voice at us. The “resolution” offered was to refund only the tip we left at pickup; nothing for the incorrect entrée or the missing salads. Completely unacceptable service for a restaurant at this price point.
Atmosphere: 1
Food: 1
Service: 1
On your web site it shows happy hour but when asked the staff said no happy hour. Stopping in for quick bite to eat before heading down to Duval street. Please change your website.
We had such a great time here! The chef cooked right in front of us — it was like dinner and a comedy show all in one! 😂 We couldn't stop laughing at his jokes, and the food turned out absolutely amazing. Everything was fresh, tasty, and full of flavor. 10/10 would come back — even if just for the laughs (but definitely for the food too)! Thank you Edgar for this unforgettable experience!
Sat at the bar. Bartender was great. So was the food, and the view was amazing. Coming back Wednesday for hibachi.
Atmosphere: 5
Food: 5
Service: 5
Everything was great
Atmosphere: 5
Food: 5
Service: 5
The manager on duty for our visit was not very pleasant. Other than the chef who was making our food (Juan was awesome) the service was slow. The crowning moment... a guest at our table was celebrating a birthday and had brought a small cake. But when it came time to serve it, the staff brought a tray of plates and silverware and set out on the edge of the grill furthest away from the guests (like where the chef stands) and then walked away with no comment or explanation. Someone had to go track an employee down to ask. I appreciate that you provide the plates and utensils, and understand if you won't cut a cake brought in from outside, but at least tell the guests... instead we just sat there trying to figure out what was happening. Especially since the plates and such were left on the far side of the grill with no explanation...
Wonderful experience! Jorge was an amazing Chef! Our server a staff were all fantastic as well!!Fun and the food was cooked to perfection! Would definitely recommend if in the area!
Restaurantji Recommends
We've been enjoying Benihana's for over 25 years. The portions have dwindled significantly and the prices haVe increase significantly. I don't foresee this place staying open at the rate it is going right now.
Had a great time, our server Roh was great, Chef Juan was amazing. The food was delicious. We had a great time! Would highly recommend.
If I could leave zero stars I would. Came here for my girlfriends 40th birthday and had a dining experience of 3 hours. Soup and salad came out 30 mins after we order drinks were at least 15 mins after ordered. Appetizer came out an hour after ordered..was ready to walk out until Juan the chef came out and at least understood that we were hungry. The general manager came over multiple times to give us on what things were taking so long and handled things completely wrong. She could care less that there were 2 people there having a birthday celebration. She actually told us that she doesn't know how to cook so she couldn't do anything..wow a GM doesn't even know how to run her operation. For the prices and the experience the only way I would go back is to hang out with the chef Juan. Very disappointed with 180 dollars for 3 people and was told that my 3 hour dining experience was normal, GM exact words. I've managed better restaurants in my career! Won't recommend
Atmosphere: 1
Food: 4
Service: 1
Several weeks before our birthday party arrival for the hibachi table reservations were made and the hostess was ready for us and knew we were coming 🥂🍾
We were quickly seated and greeted by our waitress and all had cocktails and sake 🍶
We had of everything including shrimp, scallops, steak and lobster .
The shrimp and scallops were very large and flavorful. I would definitely recommend them.
I tried the steak and lobster and both were delicious.
We all had a great time and had plenty to eat and plenty to take home.
Our Chef, “Juan” was excellent and entertaining. And our waitress was a sweetie.
Be sure and make reservations and have a wonderful evening.❤️
Atmosphere: 5
Food: 5
Service: 5
Fantastic!! And Fun! Exactly what we needed for a night out with friends! Our meals and Service were too notch! The Sushi was beautiful and delicious!
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