We ate here today while waiting on our flight. We were originally sitting on the bar that outlines the actual bar. Our server was great, he then asked us to pay since his shift was up.He went to get change for us and the bartender was extremely rude to him. Something about he was supposed to have his own change. Which I get but there’s a way to kindly explain protocol and not speak to him in a belittling manner! Then she was very rude with a customer who was trying to order a drink and he was sitting on the outer ledge, she very rudely let him know that he needed to wait for his server. Then she was very rude to another customer who was sitting at I guess what is considered a handicapped seating area/chair at the bar area. I sadly didn’t get her name(dark hair with purple and green coloring). If this lady worked for me she would be looking for a different job! She needs to learn how to speak to people, and if she hates her job then she needs to find another one.
J Girouard
Orderd mozzarella sticks. They tasted like fish. Orderd drinks and food. Flight was delayed. Got a soda and pretzel ate in my seat. Bartender came over and rudely asked me to leave if I was not having their food. I already orderd from them and payed. Did not need the rudeness! Food and service was trash!
Atmosphere: 1
Food: 1
Service: 1
Mike Kane
Casie and Davina all star bartenders!!! Thank you so much for everything! Say no more they're the best. Thanks again
Atmosphere: 5
Food: 5
Service: 5
Harold Helm
Went here before the flight. Waited 45 minutes for food and had to leave before the food came out, or we would have missed our flight. I. Florida if you order food you have to pay for it regardless of how long it takes to cook. So they chased us down with a police person that told us about the law. We paid the bill. Never saw our food. Staff all had attitudes like they didn’t want to serve us. Maybe it was a one off thing, but experience here was all bad.
Atmosphere: 4
Service: 1
Bp McLeod
EYW has two sit-down restaurants. Immediately after clearing security, there is a Chili's. Big chain. Crowded. Comfortable and familiar menu.
But way down, by the last gate (there are only five) lies a little bit of Key West. Enthusiastic staff. Fresh fish. Great burger. Full bar, and an unobstructed view of the runway.
It was a pleasant way to spend an hour before our flight, and when our fish tacos were accidently delivered to another table, the manager appeared, apologized, and took 10% off our bill.
Well done, Conch Flyer!
Atmosphere: 4
Food: 5
Service: 5
Mark M
The Conch Flyer just opened back up and I was so happy to be able to get their Cuban Sandwich once again. The new location is open for breakfast and lunch inside the airport, after security unfortunately. A lot of the old staff is there making the place welcoming and fun. Could use some Key West artwork but at least you can get conch fritters, conch chowder, and other local food! So glad they are back!
Atmosphere: 5
Food: 5
Service: 5
CAMILLE C
Great food for casual food but service is always terrible. With awesome service, this restaurant for the airport would hit over the top. Wait stay are over worked and just not nice. Some customer service training would be appreciated. It is a busy place but a lot of room for improvement on the customer service side. Need more wait staff always only two people although full restaurant. I have been there about 3 times and it has always been the same.
529deborahd
Snaked fish dip was surprisingly good even though we were brought club crackers to eat it with. Would have preferred some fresh bread, but oh well - at least the dip is good.
SterlingHick
We have a quick breakfast here before our flight out. The breakfast sandwiches were good and the home fries were very good.
Jim Villa
Didn't get to try anything. They stop working 20 minutes before close. If wanting food, make sure you go here first or arrive at least 30 minutes prior to closing.
The bartender was not friendly at all. She was rude and said I took too long to sign my tab. The drink pour was short. Not much else to say about this experience.
Atmosphere: 4
Food: 2
Service: 1
John Garner
Just ate here and it was great ! The waitress was really good and I would highly recommend . Good place to chill out while waiting on your flight .
Atmosphere: 5
Food: 5
Service: 5
Rachael Koontz
Cute little airport bar and you can get some light snacks as well.
aprild118
Lady was sweet behind counter rushing to clean and leave on time at 4pm. So many sign said close at 4pm. $11.50 for a draft ultra beer is a lot too
Paula Dickerhoff
Really good place for a few drinks and lunch! We stopped by before leaving town
We ate here today while waiting on our flight. We were originally sitting on the bar that outlines the actual bar. Our server was great, he then asked us to pay since his shift was up.He went to get change for us and the bartender was extremely rude to him. Something about he was supposed to have his own change. Which I get but there’s a way to kindly explain protocol and not speak to him in a belittling manner! Then she was very rude with a customer who was trying to order a drink and he was sitting on the outer ledge, she very rudely let him know that he needed to wait for his server. Then she was very rude to another customer who was sitting at I guess what is considered a handicapped seating area/chair at the bar area. I sadly didn’t get her name(dark hair with purple and green coloring). If this lady worked for me she would be looking for a different job! She needs to learn how to speak to people, and if she hates her job then she needs to find another one.
Orderd mozzarella sticks.
They tasted like fish.
Orderd drinks and food. Flight was delayed.
Got a soda and pretzel ate in my seat.
Bartender came over and rudely asked me to leave if I was not having their food.
I already orderd from them and payed.
Did not need the rudeness!
Food and service was trash!
Atmosphere: 1
Food: 1
Service: 1
Casie and Davina all star bartenders!!! Thank you so much for everything! Say no more they're the best. Thanks again
Atmosphere: 5
Food: 5
Service: 5
Went here before the flight. Waited 45 minutes for food and had to leave before the food came out, or we would have missed our flight. I. Florida if you order food you have to pay for it regardless of how long it takes to cook. So they chased us down with a police person that told us about the law. We paid the bill. Never saw our food. Staff all had attitudes like they didn’t want to serve us. Maybe it was a one off thing, but experience here was all bad.
Atmosphere: 4
Service: 1
EYW has two sit-down restaurants. Immediately after clearing security, there is a Chili's. Big chain. Crowded. Comfortable and familiar menu.
But way down, by the last gate (there are only five) lies a little bit of Key West. Enthusiastic staff. Fresh fish. Great burger. Full bar, and an unobstructed view of the runway.
It was a pleasant way to spend an hour before our flight, and when our fish tacos were accidently delivered to another table, the manager appeared, apologized, and took 10% off our bill.
Well done, Conch Flyer!
Atmosphere: 4
Food: 5
Service: 5
The Conch Flyer just opened back up and I was so happy to be able to get their Cuban Sandwich once again. The new location is open for breakfast and lunch inside the airport, after security unfortunately. A lot of the old staff is there making the place welcoming and fun. Could use some Key West artwork but at least you can get conch fritters, conch chowder, and other local food! So glad they are back!
Atmosphere: 5
Food: 5
Service: 5
Great food for casual food but service is always terrible. With awesome service, this restaurant for the airport would hit over the top. Wait stay are over worked and just not nice. Some customer service training would be appreciated. It is a busy place but a lot of room for improvement on the customer service side. Need more wait staff always only two people although full restaurant. I have been there about 3 times and it has always been the same.
Snaked fish dip was surprisingly good even though we were brought club crackers to eat it with. Would have preferred some fresh bread, but oh well - at least the dip is good.
We have a quick breakfast here before our flight out. The breakfast sandwiches were good and the home fries were very good.
Didn't get to try anything. They stop working 20 minutes before close. If wanting food, make sure you go here first or arrive at least 30 minutes prior to closing.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The bartender was not friendly at all. She was rude and said I took too long to sign my tab. The drink pour was short. Not much else to say about this experience.
Atmosphere: 4
Food: 2
Service: 1
Just ate here and it was great ! The waitress was really good and I would highly recommend . Good place to chill out while waiting on your flight .
Atmosphere: 5
Food: 5
Service: 5
Cute little airport bar and you can get some light snacks as well.
Lady was sweet behind counter rushing to clean and leave on time at 4pm. So many sign said close at 4pm. $11.50 for a draft ultra beer is a lot too
Really good place for a few drinks and lunch! We stopped by before leaving town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
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