Key West Polar Bear Ice Cream Parlor

Skip it. Life's too short for bad ice cream. Service was bad. We were the only ones in there, and the worker didn't say a word to us, just sat there until we initiated the conversation. 3 out of 4 of us thought the ice cream had a weird flavor. It wasn't completely frozen and was dripping the minute she handed it to us.

Atmosphere: 3

Food: 1

Service: 1

Key West polar bear ice cream is the best spot to have great ice cream while enjoying the water view. They have dairy free flavors like bubble waffle, chocolate cake and mint. This is perfect for people who love ice cream but not the dairy. You won't be disappointed, give them a try!

Good service, within an atmosphere that had high energy. I chose to go with the coconut-pineapple ice cream, it was just right.?

Atmosphere: 5

Food: 5

Service: 5

This ice cream has been voted the best in Florida and is conveniently located close to to the Cruse ship docks. I loved the variety of flavors and the price is reasonable. The customer service was great, very refreshing to visit.

Atmosphere: 5

Food: 5

Service: 5

I recently visited Key West Polar Bear Ice Cream Parlor while my cruise ship was docked, and it was the perfect treat on a hot day! The variety of flavors was impressive, and the ice cream itself was incredibly creamy and rich. I tried the key lime pie flavor, and it was like a tropical vacation in every bite. The staff was super friendly and made the experience even better. The parlor had a fun, laid-back vibe, and it was the ideal spot to cool off after exploring Key West. I’ll definitely be back next time I’m in town! :D

Atmosphere: 5

Food: 5

Service: 5

The best ice cream spot! I came here on vacation, and everyone was super friendly and the service was awesome! They have so many different flavors, and it was very affordable as well!

While visiting Key West for our family vacation , we just had to try this place and SO glad we did ! A cute shop with great flavors and variety of toppings and tasty treats. I tried the chocolate cake ice cream and it was absolutely delicious ! Definitely will come back again.

Atmosphere: 5

Food: 5

Service: 5

Ice cream was good
Service was just okay but not surprising as the people at Key West just are not friendly at all.

Atmosphere: 3

Food: 4

Service: 3

Decent ice cream, nothing surprisingly good, definitely not worth the price, and the amount in the cup is so little similar to a hollow little ball. Customer service is close to none, the staff was on her phone the whole time. And when she finally comes over, first thing she said is “do you know what you want”, with a straight face and not even looking at us. After paying we said “thank you !”and she just turned away and went back to her phone. Definitely the most rude encounter of ice cream shop we ever been to.

Service: 1

Crazy people, the ice cream is actually good

Atmosphere: 3

Food: 5

Service: 2

Extremely small over priced portion sizes.

Atmosphere: 3

Food: 2

Service: 3

Outstanding!

Atmosphere: 5

Food: 5

Service: 5

I would have given this girl a $20 tip. I'm very generous. But her 2 scoops were barely 1 scoop. Teach this girl something please.

Atmosphere: 1

Food: 1

Service: 1

Five Star

Tastey ice cream with fresh waffle cones. A little bit pricey, but perfect place to grab a scoop and watch the sunset

Atmosphere: 5

Food: 5

Service: 4