Very attentive and fast service, hot and fresh food, they are very friendly, the new team is much better
Atmosphere: 5
Food: 5
Service: 5
Leonardo Parra
Good service, very small space
Atmosphere: 3
Food: 4
Service: 5
Charlie Burgess
Sunday 2/16 drive thru is inefficient
Atmosphere: 2
Food: 3
Service: 1
zack reyes
excellent service in the morning I love this store I always sell and they are very attentive.
Atmosphere: 5
Food: 5
Service: 5
Catalina Gomez
Wow impressive service, tremendous people, very friendly in the morning, everything hot and the girl with a smile always
Atmosphere: 5
Food: 5
Service: 5
Camilo Nin
Great place
Atmosphere: 5
Food: 5
Service: 5
Johnny Romero
Very good food, hot and fresh, very friendly and attentive service and above all fast. Very good team...
Atmosphere: 5
Food: 5
Service: 5
Meylié de la Caridad Albolay Bacaro
I give it 1 star for service because I don't have the option to put -0, yesterday I went shopping in the morning, the person who was the cashier had a very bad attitude, then a skinny cashier arrived who was 100% different from the previous one, but that girl gave terrible service, bad manners when speaking, complaining about everything, she yelled my number at me when she didn't even give me the receipt "how am I supposed to know my number?"
Atmosphere: 3
Food: 3
Service: 1
Wes Ramosdemelo
Subject: A Plea for Accountability – Do You Care About Your Customers?
Dear OWNER OF THIS PLACE! SOS 🆘
I never thought I’d have to write this email. But after countless disappointing experiences at your establishment, I’m left with no other choice. I’ve tried leaving reviews, I’ve tried addressing issues in person, and yet—nothing changes.
Every single time I visit, my order is wrong. Either something is missing, or my simple requests—like no pickles—are completely ignored. It’s as if attention to detail and customer care no longer matter. But tonight, on February 1, 2025, at 11:09 PM, I experienced something far worse: outright disregard and hostility. after waiting for 30 minutes tor my order, THEY GAVE MY ORDER TO SOMEONE ELSE 😂😂😂😂😂😂😂😂😂 OH MY GOD! Unbelievable!!!!!!!
I cannot begin to express how disheartening this is. I have been a loyal customer, coming here every single Saturday. Not because I want to, but because this location is close to my home. But now I have to ask—am I wasting my time? Should I finally take my business elsewhere? Do you even care?
I am begging for an answer. If customer satisfaction means anything to you, if my loyalty matters at all, please—respond. Let me know if there is a way to reach you directly, whether by phone or email, because at this point, I need to hear it from you: Does my business matter to you, or should I finally walk away for good?
I hope you’ll prove to me that my concerns aren’t falling on deaf ears.
Atmosphere: 1
Food: 1
Service: 1
Angel Flowers
Here’s a revised version of the review:
“I’ve given this location multiple chances, and I’m disappointed every time. On my latest visit, I waited over 10 minutes for someone to take my order, and when the manager finally did, it took even longer to complete the process. She instructed me to go to the first window, but no one was there. When I moved to the second window, she told me to go back to the first one. After paying, she asked me to wait until she finished something else.
As someone who has worked in fast food, I know these delays are likely attempts to manipulate service times, but it’s not working—the service here is already terrible. While I understand there may be staffing issues, it’s clear the management is unorganized. Additionally, communication is a challenge; there seems to be a language barrier with some staff. Although I can speak a little Spanish, it still made the experience more frustrating. Unfortunately, this location hasn’t improved despite multiple visits.”
Everything was excellent, very good service and hot and fresh food.
Atmosphere: 5
Food: 5
Service: 5
mely moncada
Excellent service, fresh food and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Yovian Rivera
The food was nasty ash. We ordered the meal through door dash we had to get a refund because I swear on my soul they was just playing with my food . The bottom bun was hella stale one of my brackets on my braces almost broke . We said no pickles and I guess they grabbed a hand full and dumped it on there just because they was bored as a mf. AND DONT GET ME STARTED ON THOSE HARD FRYS PLS IF YOU DONT CLEAN THAT OLD OIL. And btw y'all know y'all dead wrong for adding that RAWWW bacon and jalapeños I almost burned my lower region hairs when I took that bite .Oh and they forgot my shake too.
Very attentive and fast service, hot and fresh food, they are very friendly, the new team is much better
Atmosphere: 5
Food: 5
Service: 5
Good service, very small space
Atmosphere: 3
Food: 4
Service: 5
Sunday 2/16 drive thru is inefficient
Atmosphere: 2
Food: 3
Service: 1
excellent service in the morning I love this store I always sell and they are very attentive.
Atmosphere: 5
Food: 5
Service: 5
Wow impressive service, tremendous people, very friendly in the morning, everything hot and the girl with a smile always
Atmosphere: 5
Food: 5
Service: 5
Great place
Atmosphere: 5
Food: 5
Service: 5
Very good food, hot and fresh, very friendly and attentive service and above all fast. Very good team...
Atmosphere: 5
Food: 5
Service: 5
I give it 1 star for service because I don't have the option to put -0, yesterday I went shopping in the morning, the person who was the cashier had a very bad attitude, then a skinny cashier arrived who was 100% different from the previous one, but that girl gave terrible service, bad manners when speaking, complaining about everything, she yelled my number at me when she didn't even give me the receipt "how am I supposed to know my number?"
Atmosphere: 3
Food: 3
Service: 1
Subject: A Plea for Accountability – Do You Care About Your Customers?
Dear OWNER OF THIS PLACE! SOS 🆘
I never thought I’d have to write this email. But after countless disappointing experiences at your establishment, I’m left with no other choice. I’ve tried leaving reviews, I’ve tried addressing issues in person, and yet—nothing changes.
Every single time I visit, my order is wrong. Either something is missing, or my simple requests—like no pickles—are completely ignored. It’s as if attention to detail and customer care no longer matter. But tonight, on February 1, 2025, at 11:09 PM, I experienced something far worse: outright disregard and hostility. after waiting for 30 minutes tor my order, THEY GAVE MY ORDER TO SOMEONE ELSE 😂😂😂😂😂😂😂😂😂 OH MY GOD! Unbelievable!!!!!!!
I cannot begin to express how disheartening this is. I have been a loyal customer, coming here every single Saturday. Not because I want to, but because this location is close to my home. But now I have to ask—am I wasting my time? Should I finally take my business elsewhere? Do you even care?
I am begging for an answer. If customer satisfaction means anything to you, if my loyalty matters at all, please—respond. Let me know if there is a way to reach you directly, whether by phone or email, because at this point, I need to hear it from you: Does my business matter to you, or should I finally walk away for good?
I hope you’ll prove to me that my concerns aren’t falling on deaf ears.
Atmosphere: 1
Food: 1
Service: 1
Here’s a revised version of the review:
“I’ve given this location multiple chances, and I’m disappointed every time. On my latest visit, I waited over 10 minutes for someone to take my order, and when the manager finally did, it took even longer to complete the process. She instructed me to go to the first window, but no one was there. When I moved to the second window, she told me to go back to the first one. After paying, she asked me to wait until she finished something else.
As someone who has worked in fast food, I know these delays are likely attempts to manipulate service times, but it’s not working—the service here is already terrible. While I understand there may be staffing issues, it’s clear the management is unorganized. Additionally, communication is a challenge; there seems to be a language barrier with some staff. Although I can speak a little Spanish, it still made the experience more frustrating. Unfortunately, this location hasn’t improved despite multiple visits.”
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Everything was excellent, very good service and hot and fresh food.
Atmosphere: 5
Food: 5
Service: 5
Excellent service, fresh food and friendly staff
Atmosphere: 5
Food: 5
Service: 5
The food was nasty ash. We ordered the meal through door dash we had to get a refund because I swear on my soul they was just playing with my food . The bottom bun was hella stale one of my brackets on my braces almost broke . We said no pickles and I guess they grabbed a hand full and dumped it on there just because they was bored as a mf. AND DONT GET ME STARTED ON THOSE HARD FRYS PLS IF YOU DONT CLEAN THAT OLD OIL. And btw y'all know y'all dead wrong for adding that RAWWW bacon and jalapeños I almost burned my lower region hairs when I took that bite .Oh and they forgot my shake too.
Recommended dishes: Fries, Whopper
the best food ever
Atmosphere: 5
Food: 5
Service: 5
Horrible drive thru service.
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