Cold Stone Creamery

Wanted to give a 1 star but doing 3 because of Elian. What a wonderful employee. Focused, dedicated and not allowing distractions even when they were very busy. However, Chelsea was extremely distracted by 4 boys from her school. She skipped over me in line and assisted them when I had been waiting for a long time. When you have a long line, please go in order regardless of the heavy attention you are receiving from your classmates.

Our first time visiting this place was a bit too confusing,probably for people going more often could be good but not for us, I believe the person who served us was in training,start saying no you can't get that with attitude, but immediately jump in another girl and we get what we were asking for

So good!

Delicious selections to choose from.

Service was fast, staff friendly ...but....... the foreign object found in my food was an unexpected gross surprise. It appears to be some kind of paper that was huge!!! when unfolded. I will be contacting the store for a refund. This is totally unacceptable, how did this pass quality control, I'm glad I discovered this before sharing with my child. If I were from this area I would not return here.
*update* called the store, manager Chris was very helpful, he refunded the transaction and stated staff was in-serviced to prevent this from happening in the future.

Great location and open till 12am.

Atmosphere: 5

Food: 5

Service: 5

Perfect for a late night treat. I went in at 11:55 pm and the night crew was actually so friendly. I strongly recommend going. I was hesitant because it was so close to close but they said “I have to be here anyway” so really don’t worry about it. There were 4 people there and they got me in and out of there in less than 2 minutes. One of the workers got that place super swept up. Those floors were clean!
Excellent experience but the day crew when I went the day before did not seem as excited as the night crew. Those are the best folks! 10/10 would do a midnight ice cream run again.

Atmosphere: 5

Food: 5

Service: 5

I asked for a flavor that has several toppings and they just put the ice cream and no toppings. 😔

Atmosphere: 4

Food: 4

Service: 1

Always good and great service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesecake Fantasy

$10 for 1 scoop of ice cream is crazy 🤪

Atmosphere: 3

Food: 3

Service: 5

Get something with the brownie it’s the best

Atmosphere: 5

Food: 5

Service: 5

I work here so you may think this is biased but the ice cream is so good and everyone is so friendly. I love it. Such a great atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Overpriced Cold stone.

Atmosphere: 4

Food: 4

Service: 4

Apple pie ice cream was superb

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Cones, Apple Pie a La Cold Stone

The ice cream was definitely delicious

Atmosphere: 4

Food: 5

Service: 4