I went to this location yesterday November 24th, for a medium hot coffee, I usually come here and get my coffee and it’s ok but ralee took my order and made my 7 caramel 5 sugar 2 cream coffee amazing I let her know she did amazing, I love drinking coffee made with love, super lovely girl.
Atmosphere: 5
Service: 5
Mousie Mouse
Where do I begin? It’s not enough that since Covid Customer service has really fallen to an all-time low. But here we are early in the morning being argumentative with customers who can prove you wrong that’s what amazes me, and then the lack of management or even a name tag so you can address specifically who was out-of-pocket. See what people forget is that I was on my way to work so of course I have to contain myself but I also frequently stop at this location. So when when you’re telling me something I order on a daily basis is not what it is and I have a photo to show you otherwise why are you angry? Are you defending the mistake? Be professional fix the order And take ownership for your/companies/app etcs errors and don’t blame the customer. I hate to micromanage from the drive-through, but I would say that this nasty attitude just reflects her training because management’s attitude is just as atrocious. I had to pick up 1 ⭐️ but they really deserve a ZERO!!!!! Maybe the resolution here is fix your system so that the complete details comes out on the ticket and you don’t blame the customers for it.
Atmosphere: 1
Service: 1
Yary Snow
The best dunkin in everything customer services I give 10 starts
Atmosphere: 5
Food: 5
Service: 5
Erica Flores
Went in for a pumpkin spice latte and had a pleasant experience. The owners and staff were very kind and friendly and everything is clean and organized.
Lindsay Blackmer
I would like the supervisor of this store to know that when I came in on Monday 5 /1 around 6:00 pm to pick up a third party order to deliver . I asked the employee behind counter to properly seal the hot coffee so it wouldn’t spill all over my personal car . . The way it was not sealed properly and in a bag it spilled all over my delivery bags the donut box and the seat of a new car ! So then third party delivery service had to make another order . Find another way to transport port and secure hot coffee in a cup please.
Food: 1
Maura Rios
Came with our Family of 6, after mini-golfing under the sun. Perfect cool down with delicious Ice cream.
Atmosphere: 5
Food: 5
Service: 5
Luis R Montes Lebron
I have all best experience in this Walmart center lice it I always recommend
Atmosphere: 5
Food: 5
Service: 5
Melissa Sin
Paid for ice cream. Got half of what I paid for. They are so cheap!
Atmosphere: 4
Food: 5
Service: 4
Natalie Figueroa
Staff has a nasty attitude (especially in the afternoon). Would recommend retraining!!
Atmosphere: 1
Food: 1
Service: 1
Jan C.R.
Stale Donuts , Boston Cream pie filling is thinned out transparent almost looks like hair gel. The chocolate glaze on top also thinned out. They are tampering the original ingredients.So watch out, Is not worth it.
Food was Awesome!!! And they have decaf coffee!! Best Dunkin Donuts ever!
Atmosphere: 5
Food: 5
Service: 5
Jesus Flores
I love this Dunkin’ Donuts!
Food: 5
Sun
Very good management super helpful
Atmosphere: 4
Food: 4
Service: 5
CAM
Ivette!!! She's ALWAYS at the drive-thru window with a smile and wonderful disposition!! We go to this Dunkin Donuts because of Ivette!!! She's THE BEST❤️
I went to this location yesterday November 24th, for a medium hot coffee, I usually come here and get my coffee and it’s ok but ralee took my order and made my 7 caramel 5 sugar 2 cream coffee amazing I let her know she did amazing, I love drinking coffee made with love, super lovely girl.
Atmosphere: 5
Service: 5
Where do I begin? It’s not enough that since Covid Customer service has really fallen to an all-time low. But here we are early in the morning being argumentative with customers who can prove you wrong that’s what amazes me, and then the lack of management or even a name tag so you can address specifically who was out-of-pocket. See what people forget is that I was on my way to work so of course I have to contain myself but I also frequently stop at this location. So when when you’re telling me something I order on a daily basis is not what it is and I have a photo to show you otherwise why are you angry? Are you defending the mistake? Be professional fix the order And take ownership for your/companies/app etcs errors and don’t blame the customer. I hate to micromanage from the drive-through, but I would say that this nasty attitude just reflects her training because management’s attitude is just as atrocious. I had to pick up 1 ⭐️ but they really deserve a ZERO!!!!! Maybe the resolution here is fix your system so that the complete details comes out on the ticket and you don’t blame the customers for it.
Atmosphere: 1
Service: 1
The best dunkin in everything customer services I give 10 starts
Atmosphere: 5
Food: 5
Service: 5
Went in for a pumpkin spice latte and had a pleasant experience. The owners and staff were very kind and friendly and everything is clean and organized.
I would like the supervisor of this store to know that when I came in on Monday 5 /1 around 6:00 pm to pick up a third party order to deliver . I asked the employee behind counter to properly seal the hot coffee so it wouldn’t spill all over my personal car . .
The way it was not sealed properly and in a bag it spilled all over my delivery bags the donut box and the seat of a new car ! So then third party delivery service had to make another order .
Find another way to transport port and secure hot coffee in a cup please.
Food: 1
Came with our Family of 6, after mini-golfing under the sun. Perfect cool down with delicious Ice cream.
Atmosphere: 5
Food: 5
Service: 5
I have all best experience in this Walmart center lice it I always recommend
Atmosphere: 5
Food: 5
Service: 5
Paid for ice cream. Got half of what I paid for. They are so cheap!
Atmosphere: 4
Food: 5
Service: 4
Staff has a nasty attitude (especially in the afternoon). Would recommend retraining!!
Atmosphere: 1
Food: 1
Service: 1
Stale Donuts , Boston Cream pie filling is thinned out transparent almost looks like hair gel. The chocolate glaze on top also thinned out. They are tampering the original ingredients.So watch out, Is not worth it.
Food: 1
Restaurantji Recommends
Good drive thru people.fast
Atmosphere: 5
Food: 5
Service: 5
Food was Awesome!!! And they have decaf coffee!! Best Dunkin Donuts ever!
Atmosphere: 5
Food: 5
Service: 5
I love this Dunkin’ Donuts!
Food: 5
Very good management super helpful
Atmosphere: 4
Food: 4
Service: 5
Ivette!!! She's ALWAYS at the drive-thru window with a smile and wonderful disposition!! We go to this Dunkin Donuts because of Ivette!!! She's THE BEST❤️
Atmosphere: 5
Food: 5
Service: 5
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