Dunkin'
5341 West Irlo Bronson Mem Hwy, Kissimmee
(407) 396-1974
Recent Reviews
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I saw how you treated the deaf young lady. You called the police on her for being deaf. SHAME ON YOU!
Another company I used to patronize not anymore, not until this company apologize.
Horrible Florida.
Service: 1
Our order got completely messed up. Had to drive back to pick up 3 more items, and still those items were not made to order. Sandwich had bacon instead of sausage, and bagel instead of english muffin. And they were missing croissants and hash browns at breakfast time.
Atmosphere: 1
Food: 2
Service: 1
The location is fairly clean. I order a couple of Boston Creams that had almost no cream. Customer service leaves a lot to be desired but that seems to be true at most of their locations.
Atmosphere: 4
Food: 2
Service: 2
That lady was deaf and you refuse service. Shame on you, lady And you asked her to come, and you could different thing could ask her to write stuff on paper.
Atmosphere: 1
Food: 1
Service: 1
Not bad but typical Dunkin experience...food/drinks are always different. Satisfied our need for coffee and food before our long day
Atmosphere: 4
Food: 3
Service: 5
Easy access, never busy. Great lattes. Good food. 🍱
Atmosphere: 5
Food: 5
Service: 5
Donuts!!! Simple as that. The wife really likes the Dunkalatte so we had to go several times while we were in Florida.
Atmosphere: 5
Food: 5
Service: 5
Good service, donuts, and coffee (brown sugar shaking espresso).
Atmosphere: 5
Food: 5
Service: 5
Sabrina refresher so good
Atmosphere: 5
Food: 5
Service: 5
Went in ordered a cold brew and ice coffee the girl made the ice coffee then went to make cold brew but instead filled it with original coffee instead of doing the right thing and remaking the drink knowing you messed up you laugh about it then try and be funny acting when I asked to have it remade properly.
Ice coffee lid was leaking from the top
Munchins were good regular donuts dried out
All tables were dirty and had food and straws and supplies running low
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Long wait times always for morning orders.
Hashbrowns came out dry and not edible.
One of the lady on July 28, 2025 morning had a strange attitude.
For a humble request if coffee can be ensured is hot, her response was - coffee is as hot as the machine makes it, they cannot do much about it. 🤷♂️
Not sure the attitude I want to put in front of my customers.
Atmosphere: 3
Food: 2
Service: 1
My macchiato was too sweet I couldn’t drink it
Atmosphere: 3
Food: 5
Service: 3
My order was not correct
Atmosphere: 4
Food: 4
Service: 4
Quick service, orders made correctly.
Atmosphere: 3
Food: 4
Service: 5
asked for two pumps of vanilla and coffee and they gave me three. then politely asked for them to remake it with two pumps. The lady was rude and rolled her eyes when I asked. They then set it on the back counter, and then proceeded to hand me back the exact same drink with no adjustments. would not recommend this Dunkin.
Atmosphere: 5
Food: 1
Service: 1
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