KFC
3185 S John Young Pkwy, Kissimmee
(407) 870-8870
Recent Reviews
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I went through did through ordered 3 pc meal all white meat. First i got one white meat, not even a wing. Then, I noticed i was not given any utensils or napkins. So, okay, I went in to get it and let them know. It was like, so.... what's the matter. Not one person came to the counter to address the issue. And I said that's okay I'll get it myself. I thought the purpose of going through drivethru was to avoid getting out of your car and continue... this is not acceptable and it was rude and disrespectful. Especially with how expensive the food meals are!
Food: 5
Service: 2
I stopped by Kentucky Fried Chicken to order a bucket meal to go from the inside counter. The staff was friendly and quick to take my order, and everything was ready in a reasonable amount of time. The chicken was hot, crispy, and well-seasoned — exactly what you expect from KFC. The sides were fresh and packed neatly for the drive home, which I appreciated.
The only reason I’m giving four instead of five stars is that the counter area could’ve been a bit cleaner and more organized during the dinner rush. Otherwise, it was a smooth experience with tasty food and good service. I’ll definitely be back when I’m craving that classic KFC crunch!
Atmosphere: 4
Food: 5
Service: 4
12:42 on Sunday Oct 12th would not answer drive through after first hello and tuned off all light. Would like a sorry we are closed if anything.
Atmosphere: 1
Food: 1
Service: 1
This KFC ain't it. It's been in a decline for years now. The service is incredibly slow, followed by workers who really don't like being there. Everyone avoids you, and takes their time hanging out in the kitchen full plain view of the customers. Hopefully they close this down and put something a bit more sustainable in our community. This location also seems to be extra dirty for some reason.
Atmosphere: 1
Food: 3
Service: 1
Need more fresh chicken and fries
Atmosphere: 3
Food: 4
Service: 3
Good food, good service good atmosphere
Atmosphere: 5
Food: 5
Service: 5
They take forever in the drive thru line! In top of all, Chicken was not fully cooked!!!! It was a take out so I found when I got home and had to throw it away! Won't be back!! Cashier was nice though!
Atmosphere: 1
Food: 1
Service: 3
I had a bad experience turn good all thanks to a Mr Sheldon, or Shelton I hope that’s somewhat close. I appreciate your help sir if you’re able to see this.
Atmosphere: 5
Food: 5
Service: 3
I rarely leave reviews, but this is more of an act of service to the public. If I could give this restaurant negative 5 stars I would. I’ve never been to such a poorly run, dishonest, immoral, disgusting restaurant in my life. We live close to this restaurant and we have consistently had terrible experiences over the years I’ve lived here. I keep thinking managment or staff will change eventually, but nothing ever changes. The owner doesn’t care clearly. The employees are rude, have poor hygiene, are unmotivated (to the point they make it obvious), & act like you’re bothering them when it is quite literally their job. If they don’t have well done chicken, they just give you the regular slimy undercooked chicken and think you won’t notice. When you let them know your order is wrong, they get an attitude and snap on you about how that’s the only chicken they have on hand. Why not just let the customer know so they can change their order or go elsewhere? If you order through an app, it’s even worse. If you order 2 breasts, they’ll just give you thighs instead of doing the right thing and contacting you. This restaurant is also a Taco Bell & it’s definitely not better on that side. One time I ordered a chicken sandwich with no pickles & it came with pickles & the tacos I ordered were wrong too. Mind you, I realized the sandwich was wrong when I went to take a bite of it. My mouth had been on it & I also opened it up and touched it to check for the pickles. No big deal, mistakes happen. I go inside to let them know. I assumed they would just take all the incorrect food, and throw it away as most places do. However, they just left it sitting there on the counter in front of me while I waited (for almost 10 min). All of a sudden a girl comes from the back that smelled so bad. I could not believe how bad she stunk working at a restaurant. She only grabbed the chicken sandwich out of the bag & informed me I could keep the tacos because “we can’t use those”. I was kinda shocked, & as I opened my mouth to ask what she meant by “use” the sandwich, she slammed it into a bag and handed it out the drive through window!! I was speechless!!! I just waited for my correct food in silence after that questioning if it was even safe to eat, or if I should just throw it away and go somewhere else…. Another time I ordered 2 soft shell tacos for my daughter and they were soaking wet! Water was actually dripping out of them. I’ve never seen anything like it. & when I asked them if the lettuce is kept sitting in water, they told me no? So then why are the tacos soaked? I went to another nearby restaurant to get her something else so she didn’t have to eat mushy wet tacos. I mentioned my experience to the employee at the other restaurant and they informed me they used to work at that KFC/Taco Bell and recommended not to ever eat at that location. They said something about roaches, but did not elaborate any further.
Atmosphere: 1
Food: 1
Service: 1
The chicken was hot and fresh but very salty. Has to be the first time I ever got salty chicken at KFC
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
I had a great experience, food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
We had a great visit, the food was nice and fresh!
Atmosphere: 5
Food: 5
Service: 5
Showed up at 10:30 at night. I felt like I walk into a club. The Musik was so loud that place was shaking. I try to order something. I couldn’t hear the lady in front of me. They finally put the Musik down, but then they had no food. No talk about Food at 10:39. You close Taco Bell. Come on. Who’s the manager here. Apparently they got no manager at 10:30 at night. The Musik is so loud. It feels like you’re in a nightclub.
Atmosphere: 1
Food: 1
Service: 1
Excellent service 💯
Atmosphere: 5
Food: 5
Service: 5
If you wanna get your food order right don’t order from here. It’s the worst Kentucky Fried chicken. This is the third time they forgot part of my order my dipping sauces. I’m tired of having to go back to correct their mistakes. I’m just not gonna order from them anymore, and the managers could give a crap they don’t even answer the phone.
Atmosphere: 1
Food: 1
Service: 1
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