Check your bag before living. They always put half of your order.
Atmosphere: 1
Food: 1
Service: 1
Justin Lickman
Pure chaos! Paid in drive thru, no food and then asked to wait in parking space and my food would be brought over. After over ten more minutes I went inside to find they weren’t even aware I was missing food items and had not started making them.
Multiple people before, and after me having similar experiences. It appears there’s no management.
Atmosphere: 2
Food: 1
Service: 1
Jonathan Williams
Seems like every KFC location went considerably higher in prices, and lower on their service. 15 mins I waited, just for chicken and chips. And got the nerve to charge me a whole extra $5 for a breast MEAL when all I wanted was a second breast instead of the wing. And as I’m typing this review, I still haven’t received my food. Atrocious!
Atmosphere: 2
Food: 3
Service: 1
Johanna Murphy
My favorite place to eat!! Awesome staff, clean restaurant and food is delicious 😋
Parking: Cleanest KFC I have been to in Kissimmee FL
Kid-friendliness: Yes definitely 😀
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Sandwich
Amanda L Marquez
This woman was rude, and had a nasty attitude. Her energy was absolutely disgusting. 🤮 All I did was ask for a refund because I wasn’t told that there was no lettuce for my tacos. I’ll never come here again. The food is fine, and the place is always clean.
They discriminated against me for not speaking English and they said that I had no one who spoke Spanish when there was injustice
Mad Dawg
Great location, great staff. This is a great franchise compared to the poor attitudes and "could care less" feelings at other locations (not all, but several in the area), but this one is GREAT!
Recommended dishes: Fried Chicken, 3 PC Chicken Big Box
RC CISI
I wouldn't give this place a star; they always short you on large orders and the drive thru is a complete rude joke.
Ed B.
Every time you go after 9 pm THEY DONT HAVE ANYTHING, no Chicken, no potatoes, nothing, but they’re supposed to close at 11 pm? I needed to complain about this, it’s absolutely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Ann Droid
KFC used to be a tasty, quality, fast casual option but has made a turn for the worse at nearly every location. Common reasons across the board are: rude and dismissive customer service from employees, lack of communication from employees, higher prices, unwillingness to cook more product if there's not enough to fill an order (time of day and pre-ordering online doesn't make a difference), and dry meat with breading that tastes burnt. French fries are often soggy and flavorless. Sauced items lack enough sauce to cover each piece and appear that they've sat under a heat lamp past the point of discard.
My experience at this location last night involved all of the things I mentioned above even though I ordered online. I ordered a 12-piece bucket, extra crispy. I drove 10 minutes to pick it up at the designated time. Upon arriving, I gave my name and asked if the bucket sitting behind the counter was my order. I was told no. So, I waited 30+ minutes and asked again if my order was ready yet because no one communicated or acknowledged me or any of the other customers standing at the counter waiting. This time, an employee begrudgingly slapped a printout on the very same bucket that I asked about when I arrived a half hour earlier and slid it toward me. No ma'am, I do not want chicken thsts been in a bucket for probably 45 minutes now sitting on the counter.
Another customer who saw everything spoke up and pointed out that I asked and was told no a long time ago and that no one wants chicken that's been sitting out that long. Angered, she told them to make me some fresh chicken. The employees said it'd be another few minutes. By now, I've had my dog sitting in my running car outside for nearly an hour for an order I made in advance so I could be in and out quickly. Yes, I was... and still am.... quite mad and felt incredibly disrespected.
The employees threw in 6 biscuits and cinnamon poppers "for my trouble" and sent me on my way with a tied bag and migraine headache after some time. Imagine my surprise when I got home and saw what was in the bucket: 4 breasts and 8 wings. I did not make any special requests, I expected a 12 piece (3 of each piece) all extra crispy. What I got was 12 all white originals that I highly suspect were pulled out of the warmer, rebreaded, and dunked in oil for a few minutes. It was nasty and burnt and a waste of money and time. I ordered out because we had a death in the family today and no one felt OK to cook or do dishes afterwards and KFC put me through additional stress just to be lazy. You should be ashamed. Do better!
KFC quality.
Atmosphere: 3
Food: 4
Service: 4
Check your bag before living. They always put half of your order.
Atmosphere: 1
Food: 1
Service: 1
Pure chaos! Paid in drive thru, no food and then asked to wait in parking space and my food would be brought over. After over ten more minutes I went inside to find they weren’t even aware I was missing food items and had not started making them.
Multiple people before, and after me having similar experiences. It appears there’s no management.
Atmosphere: 2
Food: 1
Service: 1
Seems like every KFC location went considerably higher in prices, and lower on their service. 15 mins I waited, just for chicken and chips. And got the nerve to charge me a whole extra $5 for a breast MEAL when all I wanted was a second breast instead of the wing. And as I’m typing this review, I still haven’t received my food. Atrocious!
Atmosphere: 2
Food: 3
Service: 1
My favorite place to eat!! Awesome staff, clean restaurant and food is delicious 😋
Parking: Cleanest KFC I have been to in Kissimmee FL
Kid-friendliness: Yes definitely 😀
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Sandwich
This woman was rude, and had a nasty attitude.
Her energy was absolutely disgusting. 🤮
All I did was ask for a refund because I wasn’t told that there was no lettuce for my tacos.
I’ll never come here again.
The food is fine, and the place is always clean.
Atmosphere: 1
Food: 5
Service: 1
Quick and polite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Good customer service. Everyone so nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw, Chocolate Chip Cookie, French Fries, Popcorn, Comeback Sauce, Burrito, Nachos Party Pack, Chips, Chicken Little, Nachos Bellgrande, Steak, Soft Taco, Fried Chicken, Nachos, Doritos Locos Tacos, Classic Chicken Sandwich Spicy Chicken Sandwich, Fill Up Box, Tenders Flavored Meal, Spicy Chicken Sandwich, Gravy
They discriminated against me for not speaking English and they said that I had no one who spoke Spanish when there was injustice
Great location, great staff. This is a great franchise compared to the poor attitudes and "could care less" feelings at other locations (not all, but several in the area), but this one is GREAT!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast and food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, 3 PC Chicken Big Box
I wouldn't give this place a star; they always short you on large orders and the drive thru is a complete rude joke.
Every time you go after 9 pm THEY DONT HAVE ANYTHING, no Chicken, no potatoes, nothing, but they’re supposed to close at 11 pm? I needed to complain about this, it’s absolutely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
KFC used to be a tasty, quality, fast casual option but has made a turn for the worse at nearly every location. Common reasons across the board are: rude and dismissive customer service from employees, lack of communication from employees, higher prices, unwillingness to cook more product if there's not enough to fill an order (time of day and pre-ordering online doesn't make a difference), and dry meat with breading that tastes burnt. French fries are often soggy and flavorless. Sauced items lack enough sauce to cover each piece and appear that they've sat under a heat lamp past the point of discard.
My experience at this location last night involved all of the things I mentioned above even though I ordered online. I ordered a 12-piece bucket, extra crispy. I drove 10 minutes to pick it up at the designated time. Upon arriving, I gave my name and asked if the bucket sitting behind the counter was my order. I was told no. So, I waited 30+ minutes and asked again if my order was ready yet because no one communicated or acknowledged me or any of the other customers standing at the counter waiting. This time, an employee begrudgingly slapped a printout on the very same bucket that I asked about when I arrived a half hour earlier and slid it toward me. No ma'am, I do not want chicken thsts been in a bucket for probably 45 minutes now sitting on the counter.
Another customer who saw everything spoke up and pointed out that I asked and was told no a long time ago and that no one wants chicken that's been sitting out that long. Angered, she told them to make me some fresh chicken. The employees said it'd be another few minutes. By now, I've had my dog sitting in my running car outside for nearly an hour for an order I made in advance so I could be in and out quickly. Yes, I was... and still am.... quite mad and felt incredibly disrespected.
The employees threw in 6 biscuits and cinnamon poppers "for my trouble" and sent me on my way with a tied bag and migraine headache after some time. Imagine my surprise when I got home and saw what was in the bucket: 4 breasts and 8 wings. I did not make any special requests, I expected a 12 piece (3 of each piece) all extra crispy. What I got was 12 all white originals that I highly suspect were pulled out of the warmer, rebreaded, and dunked in oil for a few minutes. It was nasty and burnt and a waste of money and time. I ordered out because we had a death in the family today and no one felt OK to cook or do dishes afterwards and KFC put me through additional stress just to be lazy. You should be ashamed. Do better!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Forgot to give me the caprison
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