McDonald's

3845 Pleasant Hill Rd, Kissimmee
(321) 697-5680

Recent Reviews

Brian Demers

Ordering food was easy on the kiosk, the employee brought our food to our table with a friendly smile, and the food was outstanding.

Atmosphere: 5

Food: 5

Service: 5

Fay Gibson

Can get a little busy, but the staff makes sure they get to you in a timely manner.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Elizabeth Adorno

My food today was very fresh and yummy ?Parking: Parking in the front.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Don Williams

Had to back out and move to the inside drive thru.no one answer the speaker had to yell at the speaker to get someone attention ..to much playing around it was not busy

Food: 4

Service: 2

Recommended dishes: Double Cheeseburger

Luis Jimenez

Bad experience I was waiting for 20 minutes for my food and it wasn't even in process to be prepared and the worst thing is that the place was empty I requested a refund and left

Mar kane

After purchasing at this location for years I will never be a return customer after how I was treated today. They advised me that the system was done and that they were only taking cash after waiting in the line for almost 30 minutes if not more there was no one at the first window to take my order. When I went to the second window they stated that their system just came back up and I need to go back around to the drive thru to order again or come inside. After expressing to them how long I was waiting if they couldnt just take my order where I was at so I could go ,an employee shrugged her shoulders and said she doesn’t know what to tell me and walked off.Reluctantly I went through the drive thru again used the mobile app to get my discount/rewards the app said it received my code the cashier stated it said it was redeemed already I said mam I did not order before so how could it have been redeemed before after going back and forth I said just tell me what I need to pay so I can leave. They forgot my fries and when I asked for it I they told me it wasn’t ordered I. I said can I just have a cook to order fries and I will pay because this is unnecessary. I was ignored and given cold friesWorst experience and horrible customer service to say the least

Atmosphere: 1

Food: 1

Service: 1

starky carrillo

Place is in construction or remodeling is clean I only see to members of the staff manager and other member friendly manager but is no one to help you with the new kiosk or

Atmosphere: 3

Food: 3

Service: 3

Sheila Amiot

The cheeseburgers were so saltey....unedible....never

Food: 1

Bethsaida Estrada

Best Mc Donalds I have visited

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger

Lynn Musella-garcia

I’m lost for words because every time we go this McDonald’s their standards are low. To -Go is always a hot mess . Tonight order , same as any other day ….. fries not filled , said no onions and I order chicken nuggets and no sauce !!!!!

Franie Mae

Service was so bad. I left. Will not be going back.

sofia marouani

Very bad customer service. The girl was taking order had a bad attitude. When I said haven’t finished my order yet she just disconnected my mic and went to the other customer. I went inside to complain but seems they don’t care. I would never go back to McDonald even it’s closer to my home.

Atmosphere: 1

Food: 1

Service: 1

JUSTIN C.

Terrible customer service, employees are rude and does not respect customer wishes. Please avoid this McDonald’s at every cost. And if you encounter Alondra as your cashier God be with you, that girl seems to always have a bad day and takes it out on the customers. I hope McDonald’s does better with their choice of employees. This was the worst experience I ever encountered at this restaurant. If i could give 0 stars or even -1 stars I would.

Atmosphere: 1

Service: 1

Carlos

The manager does not know how to deal with the public, the machines give the wrong orders and the food is not delivered as it should be ordered without onions and I think they added

Atmosphere: 1

Food: 1

Service: 1

Lee lee

Food was cold and cashier was rude!

Atmosphere: 2

Food: 2

Service: 1

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