Thank you Ms Estela Cantillo for helping to correct a mistake with my take away order. My order was missing a sandwich when I got home, I couldn’t get back to pick it up that day so she made sure I got my sandwich when i passed by 5 days later. Tips for customers and delivery guys, Check your order before you leave the restaurant otherwise Keep your receipt and call the restaurant if you have a problem. The manager here is helpful.
Atmosphere: 5
Food: 5
Service: 5
Magali Vazquez Rosa
The best fries
Atmosphere: 5
Food: 5
Service: 5
Hector Velez
All in order
Fortnite Gamer
Yes i love3 this place sooooo much
Atmosphere: 5
Food: 5
Service: 5
Katthy Romina Rodriguez Betancourt
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Francesca Aguilar
On April 12, 2024. My boyfriend went through the drive-thru to get me a Medium free fry Friday Deal. He was parked for ONE MEDIUM FRY. Then he was forgotten about…. He went through the drive-thru again because he never got it. The manager on shift on this day around 7-8pm was complaining and he said “he’s trying to get free food” and so on, I’m at the hospital right now from a crash while on the phone with my boyfriend and it made me feel bad so he told them “to do his job better!” and just left and went home to make a sandwich instead. This place has been unprofessional even from when I used to work there. (Which was 2years ago now).
Atmosphere: 1
Food: 1
Service: 1
Megan Belcourt
Workers are usually very nice and wait time is not too long!
Ordered a quarter pounder with bacon and cheese and got a bun with cheese only, went back and still got the order wrong and the manager (at the 1pm) shift didn't even apologize. The girl and guy in the front apologized and the manager was pissed because he gave me the wrong order again. The nuggets I ordered tasted stale and the happy meal didn't come with the apples I ordered. Will not be going there again! If I can rate zero that would be my rating! Who orders a burger with no burger, unbelievable!
I will bypass McDonald's except for this one. I will go out of the way to eat there if I am in the area? I'm in the area late at night. Fast food options are limited. Several weeks prior. News stories as to how expensive McDonald's has become flooded the airways. I paid little attention as this McDonald's is my primary one. I'm in the area once a month. Previous reviews of the food I would give a 5 star. Late at not fries are fresh and hot; the cheeseburgers hit just right. This night, hopefully, an aberration, the food was off. I'm writing this review as the price increase is real. Oh My Goodness. I don't know what is occurring in Brookfield, IL? The price between McDonald's and my fast food restaurant of choice. Price in meal separated by $2.00 whereas previously $6.00.
Food: 4
Service: 5
Recommended dishes: French Fries, Sandwiches
Patrick Campbell
My orders here always get messed up.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Frappuccino
Yanet Ocasio
This place is horrible, they always missing something in you order (sauce napkins ect..)everytime i go it always something i gave up with this place, iwill never go back they should shutdown this location they new administration. They never pick the phone I been calling and they hang up the
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Michael Jones
I had an utterly dreadful experience at the McDonald’s on Simpson Rd. First off, I waited an excruciating 30 minutes just to pick up my order. When it finally arrived, it wasn't even correct! To top it off, they managed to give me an incomplete order as well. And the cherry on the cake? There were not one, but two so-called managers, Joshua and some other girl, who couldn't seem to get anything right. Avoid this place like the plague unless you enjoy wasting your time and being disappointed.
Service: 1
J Michael RN
Ordered in Mobile app ... The restaurant was a little delayed, but it was lunch time. The fries unfortunately were cold and lackluster, especially with the cult following McDonald's fries have.
Thank you Ms Estela Cantillo for helping to correct a mistake with my take away order. My order was missing a sandwich when I got home, I couldn’t get back to pick it up that day so she made sure I got my sandwich when i passed by 5 days later. Tips for customers and delivery guys, Check your order before you leave the restaurant otherwise Keep your receipt and call the restaurant if you have a problem. The manager here is helpful.
Atmosphere: 5
Food: 5
Service: 5
The best fries
Atmosphere: 5
Food: 5
Service: 5
All in order
Yes i love3 this place sooooo much
Atmosphere: 5
Food: 5
Service: 5
Excellent service
Atmosphere: 5
Food: 5
Service: 5
On April 12, 2024. My boyfriend went through the drive-thru to get me a Medium free fry Friday Deal. He was parked for ONE MEDIUM FRY. Then he was forgotten about…. He went through the drive-thru again because he never got it. The manager on shift on this day around 7-8pm was complaining and he said “he’s trying to get free food” and so on, I’m at the hospital right now from a crash while on the phone with my boyfriend and it made me feel bad so he told them “to do his job better!” and just left and went home to make a sandwich instead. This place has been unprofessional even from when I used to work there. (Which was 2years ago now).
Atmosphere: 1
Food: 1
Service: 1
Workers are usually very nice and wait time is not too long!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Quarter Pounder with Cheese, Chicken Mcnuggets, Sandwich, Happy Meal
Like to share with family
Atmosphere: 5
Food: 5
Service: 5
Ordered a quarter pounder with bacon and cheese and got a bun with cheese only, went back and still got the order wrong and the manager (at the 1pm) shift didn't even apologize. The girl and guy in the front apologized and the manager was pissed because he gave me the wrong order again. The nuggets I ordered tasted stale and the happy meal didn't come with the apples I ordered. Will not be going there again! If I can rate zero that would be my rating! Who orders a burger with no burger, unbelievable!
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Restaurantji Recommends
I will bypass McDonald's except for this one. I will go out of the way to eat there if I am in the area? I'm in the area late at night. Fast food options are limited. Several weeks prior. News stories as to how expensive McDonald's has become flooded the airways. I paid little attention as this McDonald's is my primary one. I'm in the area once a month. Previous reviews of the food I would give a 5 star. Late at not fries are fresh and hot; the cheeseburgers hit just right. This night, hopefully, an aberration, the food was off. I'm writing this review as the price increase is real. Oh My Goodness. I don't know what is occurring in Brookfield, IL? The price between McDonald's and my fast food restaurant of choice. Price in meal separated by $2.00 whereas previously $6.00.
Food: 4
Service: 5
Recommended dishes: French Fries, Sandwiches
My orders here always get messed up.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Frappuccino
This place is horrible, they always missing something in you order (sauce napkins ect..)everytime i go it always something i gave up with this place, iwill never go back they should shutdown this location they new administration. They never pick the phone I been calling and they hang up the
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
I had an utterly dreadful experience at the McDonald’s on Simpson Rd. First off, I waited an excruciating 30 minutes just to pick up my order. When it finally arrived, it wasn't even correct! To top it off, they managed to give me an incomplete order as well. And the cherry on the cake? There were not one, but two so-called managers, Joshua and some other girl, who couldn't seem to get anything right. Avoid this place like the plague unless you enjoy wasting your time and being disappointed.
Service: 1
Ordered in Mobile app ... The restaurant was a little delayed, but it was lunch time. The fries unfortunately were cold and lackluster, especially with the cult following McDonald's fries have.
Atmosphere: 5
Food: 3
Service: 5