McDonald's

Very disappointed with employees and their lack of concern. They left items out of my order and they made me feel as I was inconveniencing them. They acted like I was bothering them.
No apologies! Staff was just awful 😖

We came thru the drive thru and ordered two breakfast sandwiches and I was told to go to spot 4. We waited ten minutes before we went thru the drive thru again asking about our food. They said they couldn’t find us so they threw it away and needed to remake it. No apology no nothing. Worst customer service ever.

Atmosphere: 1

Service: 1

"The attitude of this store is very bad. We ordered three drinks, 2 Cokes and 1 frozen coke, but they only gave us two Cokes. After waiting for 15 minutes, they told us that all the drinks had already been given to us. He blatantly lied, saying he had put them there. Then, with a very impatient attitude, he said, 'So what do you want? What do you want?'" (The staff was a Africa American male with pink ponytail)

Atmosphere: 3

Food: 4

Service: 1

The worst burger ever and leftover fries.

Atmosphere: 3

Food: 1

Service: 1

We ordered on the kiosk and waited over 25 mins to get our order. I went to check the status to the counter and the employee was very nice and told me they were busy. I asked him if the order wasnt ready i would like a refund as we had been waiting too long, i had 2 children under 6 and the store kept filling up. He got manager named Jamal who was the rudest employee i have ever encountered. He stood in front of me like i was bothering him and said well whats ur order, i told him the number and that the kiosk didnt print a receipt. He huffed and puffed and asked me what kiosk was it and also made me repeat the entire order. The entire time hes been rude and his entire body language was showing he was mad at having to do a refund. As he was about to finalize the refund the nice employee came back and said to him i have her order here. Jamal looked at him and almost bit his head off saying she wanted a refund why would you bring it here, take it back. At no point did he ask if i still wanted the food, if i wanted the food and not get the refund or even apologized to me. You could also tell how embarrassed the other employee was. Jamals behavior was unprofessional and down right nasty towards me and his employee. He did not apologize once or even tried talking to me as he just stood there pissed off. When he was finished with the refund he dangled the receipt in front of me without saying one word. I get this is fast food but if you're going to be a manager please have some common courtesy and professionalism.

Atmosphere: 1

Food: 1

Service: 1

Great staff great pricing

Atmosphere: 5

Food: 5

Service: 5

Bad attention for both the client and the drivers, especially a Colombian boss of glasses, very, very bad the tension, more generous people like the gentlemen who are bosses, those are kind and generous, the lady with glasses who is the boss NO

Typical McDonald's. Got my two McMuffins and they were wrong! I had a hard time understanding the attendant in English.
Obviously they don't care as they never respond to these bad comments.

Food: 2

Service: 1

Tired of this scenario...

Atmosphere: 1

Food: 1

Service: 1

Good food. Reasonably priced. Great location

Atmosphere: 3

Food: 4

Service: 3

It is no longer fast food, the wait is +15 min

Atmosphere: 2

Food: 4

Service: 1

Very tempted to dispute the charges with my bank. DONT NOT GO any time after 10 . I’ve been a few times the last few months and there’s ALWAYS something. Unfortunately nothings open when I get off work sometimes , going forward I’ll consider staving at this point . I’m the type to tip fast food works but haven’t done so once at this location. Lmaoo I don’t even leave reviews for that matter but at this point it’s most definitely necessary. Lmaoo I’m so mad it happens EVERY TIME. Who ever leaves more then 3 starts is a NPC or an employee.

Atmosphere: 1

Food: 1

Service: 1

Horrible place. Never go here!

Atmosphere: 1

Food: 1

Service: 1

This is a good one for MD.

Atmosphere: 5

Food: 5

Service: 5

McDonald’s in Kissimmee, Florida

If you’re in Kissimmee or around International Drive and want a McDonald’s experience without all the hustle and bustle of the busier locations, this is the right choice. Unlike the famous and always crowded McDonald’s on International Drive, this one offers a calm, clean and organized environment.

The service is one of the highlights: fast, efficient and with a friendly staff that makes a point of maintaining the quality standard. The space is well-kept, ideal for those who want to have a leisurely meal without the excessive noise of other places in the area.

Another positive point is the speed at which orders are prepared. Everything arrives fresh and on point, which makes the experience even more pleasant. If you’re looking for a calmer McDonald’s, with great service and food served quickly and with quality, this one is, without a doubt, one of the best options in the area.

Atmosphere: 5

Food: 5

Service: 5