McDonald's

5725 W Irlo Bronson Memorial Hwy, Kissimmee
(407) 396-6465

Recent Reviews

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Nathan Valverde

I love mcdonalds so much especially this one they serve me always with the best service

Paul Edwards

Filthy dirty rooms, mouldy bathrooms
Worst hotel we have ever stopped in

Atmosphere: 1

Food: 1

Service: 1

Danielle Evans

Employees do not speak English & can’t understand Americans. They act like they don’t understand but they do & they only act this way because they can. Do better management. You lost a local that has put up with this for a year

Bill Watts

McRib is back.

I hate using apps or the machines to order

Atmosphere: 4

Food: 3

Service: 2

Bradley Jackson

5 drivers canceled from this location, either turn your delivery option off or figure it out. Your other reviews speak for themselves.

Atmosphere: 1

Food: 1

Service: 1

Apoorva Neelabh

Slowest service via drive through line ever for a simple minimum order of 2 wraps, fries and chicken strips…that’s it and had to wait like over 20 mins.

Atmosphere: 2

Food: 2

Service: 1

Robin

No complaints about our dinner here. The fries could have been a little fresher, but everything else was good. Busy area, but we didn't wait long in the drive-thru. The unsweet tea was good!

Atmosphere: 4

Food: 4

Service: 4

Johanna Rodriguez

Worst service I’ve ever experienced—and from the manager! On Friday, August 29, 2025 at 5:15pm, my husband and I went to McDonald’s. The location was experiencing a power outage, so we simply asked if our online order would be automatically canceled or refunded. Instead of providing help, the manager was extremely rude, dismissive, and spoke down to my husband in a completely unprofessional manner. For someone in a leadership position, her behavior was unacceptable. A manager should set the example for professionalism, patience, and respect—especially during difficult situations. This experience showed the opposite. I left feeling not just disappointed, but truly disrespected. If this is how the manager treats paying customers, it reflects poorly on the entire restaurant.

Dana Lawrence

Very disappointed with employees and their lack of concern. They left items out of my order and they made me feel as I was inconveniencing them. They acted like I was bothering them.
No apologies! Staff was just awful 😖

Macie Fornea

We came thru the drive thru and ordered two breakfast sandwiches and I was told to go to spot 4. We waited ten minutes before we went thru the drive thru again asking about our food. They said they couldn’t find us so they threw it away and needed to remake it. No apology no nothing. Worst customer service ever.

Atmosphere: 1

Service: 1

FP G

"The attitude of this store is very bad. We ordered three drinks, 2 Cokes and 1 frozen coke, but they only gave us two Cokes. After waiting for 15 minutes, they told us that all the drinks had already been given to us. He blatantly lied, saying he had put them there. Then, with a very impatient attitude, he said, 'So what do you want? What do you want?'" (The staff was a Africa American male with pink ponytail)

Atmosphere: 3

Food: 4

Service: 1

Bogdan Andreica

The worst burger ever and leftover fries.

Atmosphere: 3

Food: 1

Service: 1

Anays DiDomenico

We ordered on the kiosk and waited over 25 mins to get our order. I went to check the status to the counter and the employee was very nice and told me they were busy. I asked him if the order wasnt ready i would like a refund as we had been waiting too long, i had 2 children under 6 and the store kept filling up. He got manager named Jamal who was the rudest employee i have ever encountered. He stood in front of me like i was bothering him and said well whats ur order, i told him the number and that the kiosk didnt print a receipt. He huffed and puffed and asked me what kiosk was it and also made me repeat the entire order. The entire time hes been rude and his entire body language was showing he was mad at having to do a refund. As he was about to finalize the refund the nice employee came back and said to him i have her order here. Jamal looked at him and almost bit his head off saying she wanted a refund why would you bring it here, take it back. At no point did he ask if i still wanted the food, if i wanted the food and not get the refund or even apologized to me. You could also tell how embarrassed the other employee was. Jamals behavior was unprofessional and down right nasty towards me and his employee. He did not apologize once or even tried talking to me as he just stood there pissed off. When he was finished with the refund he dangled the receipt in front of me without saying one word. I get this is fast food but if you're going to be a manager please have some common courtesy and professionalism.

Atmosphere: 1

Food: 1

Service: 1

GSDTWINS REVIEWS

Great staff great pricing

Atmosphere: 5

Food: 5

Service: 5

MIRLA HERRERA

Bad attention for both the client and the drivers, especially a Colombian boss of glasses, very, very bad the tension, more generous people like the gentlemen who are bosses, those are kind and generous, the lady with glasses who is the boss NO

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